Riviera Zen Hotel Adult Only Reviews

Really nice position, cozy and well equipped rooms, moderate delicious meal... but need to inform about one important moment : if u wanna stay in a room with a view overlooking not to the building wall (and this wall literally 30 cm just away from your window!) near the hotel u need to pay more about 30% -40% of a room price in addition to the room price.... we found out about this just when we came to the hotel, there is no information about it neither on the trip nor on the hotell site lending... by the way thanks for the lesson ...also, we came to the hotel just 2 hours before the check in time, the room was ready, but the guy at the reception said we had to pay extra 30€ for the so-called early check in. he added that this information is on their website, but actually there wasn't. We checked it. It was the first time in Turkey when they asked to pay extra money just for 2 hours even though the room was ready...very disappointing. All in all, we planned to prolong our stay at this hotel one week more but due to the price policy and personal policy of the receptionist we didn't.

Clean beautiful hotel. Close to beach. Good food.

the room is well-maintained, the food is not poor. the room is clean. the hotel is not noisy, you can sleep well

A good hotel in Alanya, we can say that this is a four, but with an error, that in the city of Alanya. Normal breakfast. Good location close to the beach and to the main center (I think it's a Starbucks). Wifi works well. There is a gym, but scarce. The rooms are big. There is another cool feature: this is a view of the sea and ... at the cemetery) you can watch the sunset and the sunset of any life. It didn't bother us :)

We stayed at the Riviera Zen Hotel in Antalya for 5 days, and unfortunately, our experience was far from what we expected or were promised. From the moment we arrived, things felt off. Despite already paying for a room, the staff insisted we pay for an upgrade upon check-in. It felt like a scam from the start. To make matters worse, we arrived late and hungry, and were only offered a piece of bread and a plum. That was considered a “late-night snack” in their all-inclusive package — we were starving. Speaking of scams, beware of a tour operator named Yusuf and his colleagues. We were scammed by them and would strongly advise future guests to avoid booking anything through the hotel or its associated contacts. The hotel staff, particularly the man running the hammam/spa, was relentless. He asked us every single day, multiple times a day, if we wanted a treatment — despite our clear and repeated “no.” It felt invasive and pushy. I had to eventually explain to him that it is always going to be a no as I cannot participate in any spa activities and to stop asking me. Now let’s talk about the food. In a word: atrocious. Breakfast, lunch, and dinner were all equally bland and tasteless. We ended up eating out for most of the trip despite paying for all-inclusive. And it’s not really all-inclusive — orange juice cost us 100 TL, and cocktails or mocktails were not included. My husband was literally chased down for payment after grabbing a drink we assumed was part of the package. Every time we picked something up, we had to ask, “Is this included?” It completely defeats the purpose of a relaxing vacation. The entertainment was non-existent. One belly dancer performed for about 10 minutes on a Saturday night. That was it. The pool was always overcrowded, and the layout of the hotel was poorly thought out and uncomfortable to navigate. The only positive thing I can say about this hotel is its location — it’s close to shops and a variety of outside restaurants (which you’ll need, because you won’t want to eat at the hotel). Also, be warned: despite what you might think, this hotel is a full 2-hour drive from Antalya Airport, not a quick trip at all. Based on this experience, I will not be returning to Turkey, and I certainly won’t be recommending Riviera Zen Hotel to anyone. If you’re reading this — do yourself a favor and book elsewhere.

Was really excited and looking forward to my holiday at riviera zen based on these reviews only to be left very disappointed. I never write reviews but don't want others to be led into the same trap as we were ! On arrival to the hotel at 3am we checked in at the desk, the staff member gave me our room key and said they would ' discuss upgrades tomorrow' and pointed at a board on the reception which explains upgrades ( 30 euro a night for sea view etc etc.). We got to our room which did have a nice view so we were happy. The next day we were sat round the pool at 2pm and a staff member approached me and my partner and asked us if we wanted to keep our room? And if we did we needed to pay at the desk. We were confused by this and asked to speak to the manager. The staff were quite stand offish regarding this situation and I felt quite intimidated, stating our room wasn't ready when we got there however we said this isn't our fault and we now have to pack everything back up to then take to another room. This completely put a downer on our first day. Seems like they do this to most guests to try get more money out of them for ' upgraded room' it's just completely unfair. The all inclusive buffet is very repetitive, breakfast was awful with not much option. We ate out quite a lot. You have to pay extra for orange juice and the all inclusive alcohol is very limited, cocktails are not included which was a massive let down. We felt the all inclusive was not worth it at all. There are not enough sun loungers to guests so getting a sun lounger if you're up past 9am is impossible, we had to set an alarm for 7am to put towels down and even then we didn't always get a good spot. It's a very cramped pool area with the same repetitive music all day. They must put a playlist of 7 songs on repeat all day, it got very annoying! Limited entertainment at the hotel This is not 4 star in my opinion and I expected a lot more for the price we paid. The only positives were the cleanliness of the hotel, it was clean and bed changed daily. The location is good, near the beach and restaurants to escape the all inclusive. This hotel is extremely basic and I wouldn't stay again.

So we arrived 21:00 on a sunday evening to be told our rooms were not available but they will upgrade free of charge for the first night and then it would ex amount per night after that, well we had booked a year ago so not sure why room was not ready, any way we never accepted the upgrade. Be prepared as this happens to most people when speaking to others. Next day we were given our rooms that we had paid for, all rooms are the same inside except the cleopatra suite but it is down to the view for the upgrade. Me personally doesn't bother me as I only use the room to sleep in and it was too hot to sit on the balcony as it was like an oven, also where our room was above the restaurant so could hear staff early in the morning. Rooms are nicely decorated and have kettle, fridge and hairdryer. Air con was the best thing though. Pool is pretty small and should not allow inflatables or ball games and area does become quite slippery. Sunbeds are too close together and you feel like your on top of everyone. Also uncomfortable, so mattress on them would be better. Be prepared to get up early to get a sunbed if you want a good spot. Food is pretty boring and cold and samey. Better choice of cereals for breakfast and a toaster you don't need to put the bread through 3 times to get any colour. Microwave to heat food up is needed. Timings for meal times need to be adjusted, dinner stops at 8.30 sharp and the staff cannot wait until it is aswell, with all taken away quickly. Drinks choice is bad for all inc, vodka, gin, raki and wine, bar also stops dead on 11pm! Cannot fault the cleanliness of the hotel though but being 2hours away transfer time will not be coming back to Alanya.

Hotel is very misleading. It’s all inclusive but very limited as many things cost extra I.e. cocktails, fresh orange juice. Doesn’t provide beach towels. Says on the website that they have table tennis which is false. They also claim that sauna and Turkish bath is free a certain time which is false. Bed was not made on arrival. Most staff are quite rude and dismissive. Only good thing about this place is the food and the guest relations manager Esra.

Well im on my last day here & cant fault the hotel its spotless, food is really nice plenty of choice, staff are so welcoming. Rooms are to a high standard our room was cleaned everyday and our maid always made nice shapes on our bed with covers and flowers , Its a lovely chilled relaxed hotel I would definitely return Thanks riveria zen for our enjoyable stay,

Amazing hotel - you want for nothing here!! Staff are so kind, friendly and attentive, beautiful rooms and amazingly comfortable beds, amazing food, lovely wine. Included in the all inc. is everything you need - drinks (very good and good options), ice creams, cakes, fresh fruit provided all day, fresh waffles or crepes at the pool on Saturday afternoons. I will definitely be returning here and highly recommend. It was such a relaxing hotel - I usually head for the beach on my holidays but we did not leave the pool where we had everything we needed.

Wonderful stay at the Riviera Zen with a special touch by Esre today for my husbands birthday and arranging a surprise bottle of champagne on his favourite table. THANK YOU. Perfect for couples, great location and within walking distance of Cleopatra beach.

White City beach is so lovely ! Hasan is very kind and is a good laugh !! ,this holiday had no faults whatsoever the food is lovely! Rooms are wonderful and with a beautiful view of the sea ! ,I would definitely recommend !!! Will definitely be back

Riviera zen is a very nice hotel in Alanya. Professional, fun and caring staff. You feel very welcome when you come there. Had especially two people who always gave that extra experience when I was there. Elif the only woman who worked there is an amazing woman, so caring and just wanna do her best always. Also an elder man I unfortunately don’t have the name of but he always asked if we were okay when we had lost our luggage and bringing our drinks before we asked. Such sweet people! The rooms are always nice and clean and comfortable. Worth a visit!

I had a very lovely stay at Riviera Zen. The hotel is cosy, very clean and friendly staff. The pool water super and the sea nearby! The Haman at the hotel, which you can book with Ali is perfect!! I recommend! The food is fresh good and healthy. Would surely come back!