Myself and my boyfriend stayed at Hotel Residence for 10 days and we would definitely come back if we are ever traveling to the Amalfi coast again. Room - The room was great, however, this is the only area where, if I would ask for anything to be improved, it would be this. When we first checked in we were given the wrong room as we requested a room with a bath tub. This was a honest mistake by the staff and we were given the room we asked for the next day. However, the air con system was broken in the room. We complained about this and was assured a maintenance man would be sent to fix it the following day. In the meantime we were given another room for the night which had air con. When the air con was fixed in our original room it then broke again which meant the hotel provided us with fans and replaced the whole unit itself. Once this was done it worked perfectly, but obviously the constant moving about and heat was a little frustrating. The hotel compensated us for this inconvenience and we were very grateful for their generosity. The room itself was beautiful. The bath tub with jets was great but very powerful! The curtains completely blocked out any sun and the room was cleaned every day. The balcony was lovely for picture taking and people watching. Location - the location of the hotel is absolutely perfect. Right in the hussle and bussle of the town. The bus stop to Ravello is literally opposite the hotel and the stop for Positano and Sorrento is a little further down. The shop to buy the tickets for the bus is conveniently next door to the hotel which is also where we brought snacks and drinks. Service - the service in the hotel is absolutely superb. Every member of staff is so polite and helpful. The only thing they ask is no hot food being brought inside the hotel and that you leave your key at reception whenever you go out which was no bother to us. My boyfriend actually proposed to me on the trip and he organized a bottle of Prosecco and a fruit bowl to be in the room the night of the proposal. The hotel staff also gave us a bottle of Prosecco when we had issues with the air con which was very generous. They also helped us find out how to buy bus and ferry tickets when we asked. Breakfast - lastly the breakfast. Breakfast was included in our stay however we did not have any other meal at the hotel like the dinner as it was quite expensive for us and not what we preferred to eat. There’s lot of great alternatives in the amalfi town instead. However, the breakfast was absolutely amazing. It’s served in the restaurant 7-10 each morning and you order from a slip what you would like. I had the English breakfast and occasionally the pancakes which were amazing! You’re also given croissants on the table and water and can order whichever hot drink you’d prefer. We really enjoyed the breakfast and thought the variety was great. Overall, we would definitely come back and we absolutely loved our stay at Hotel Residence!
Excellent
32 Reviews