Changbai Mountain wutong Snow mountain Hotel Reviews
Changbai Mountain wutong Snow mountain Hotel
Room 202, Building 9, North Tianfu Street, Donglihu Road, Baishan Street, Chibei District, Antu, Jilin, 133613, ChinaView Hotel Details
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Changbai Mountain wutong Snow mountain Hotel Guest Reviews
4.4/5
404 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(404)
Positive reviews(365)
Reviews with photos/video(71)
Friendly front desk staff(36)
Classy environment(30)
Easy to get around(27)
Near shopping area(23)
Shower difficult to use(21)
Convenient for shopping(21)
Well designed(6)
Perfect for kids(4)
Negative reviews(39)
Guest User
Korean-Themed Duplex Special Offer Twin Room
Stayed in Jul 2023
Travel with friends
4 review
4.5/5
Great
Posted on Aug 27, 2023
Very close proximity to the transport hub to north part of Tianchi. Metered taxi to the Tianchi gathering centre costs only 6rmb! Room is real nice. Receptionists are humble and approachable and very helpful. The walk way along the that areas is very nicely decorated. Not much of the foot traffic, good place for family vacation. Serenity! Carpet to the rooms need shampooing, otherwise, perfecto! Will not hesitate to recommend friends and relatives to this place!
6/15
Response from Property: Dear guests, thank you for giving you a pleasant stay experience, which has always been the goal of our hotel. No matter how strong or weak the scenery you pass by is, it is life. With a touch of warm sunshine in your heart, remember the joy of every encounter, the touching moments of every journey, and the warmth of love and being loved in life. In this way, you will have no regrets! Blessings are always there~
Guest User
2-bed Room
Stayed in Nov 2024
Couples
13 review
3.0/5
Posted on Dec 10, 2024
Good location, but room is so so
Response from Property: 尊敬的客人:感謝您的評論,酒店主打的是性價比,相信同等環境我們價位是最低的,感謝您的入住,祝旅途愉快!
Youzhaxiaolajiao
Korean Loft Double Layer Family Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The location is very good, right inside Genting Market, and close to the North Slope Distribution Center, so it's very convenient to take a taxi. The room was a little cold, so I added two quilts to sleep. The service was very good. I was afraid that I couldn't get a taxi because I was about to catch the high-speed train. The uncle immediately prepared to drive us. Fortunately, we got a taxi later. It was very good 👍🏻
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Anonymous User
Korean-Style Duplex Tatami Special Offer Double Bed Room
Stayed in Nov 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The duplex structure is very quiet, with plenty of space. I like the decoration style. It is located at the entrance of the commercial street. You can go downstairs to play, take pictures and check in. It is very close to the Qiushui Duck Park.
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Response from Property: 親愛的客人,非常感謝您給予我們酒店如此高的評價!我們的複式結構設計初衷就是為了給客人營造一種既寬敞又靜謐的居住體驗呢!我們酒店位於商業街入口這個絕佳的位置,就是希望客人能夠輕鬆地探索周邊的樂趣,秋水鴨公園近在咫尺也是我們的一大優勢。期待您下次還能選擇入住我們酒店,我們會一如既往地為您提供優質的服務!
Guest User
2-bed Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 8, 2025
Near the Rice Station, it is convenient to eat and play nearby~
The sanitary facilities are OK, and I am very satisfied with the service and the convenience of the surrounding area
The surrounding area of the Rice Station is convenient, and there is a park nearby
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Response from Property: 您好!非常感謝您選擇我們這裏,並對我們的周邊環境、衞生設施、服務便捷度給予如此積極的評價。您的滿意是我們不斷前進的動力,我們會持續努力,保持高品質的服務水準,期待您的再次光臨!祝您一切順利!
༺༼ཽོ࿆C.C.༽ོཽ࿆༻jin
2-bed Room
Stayed in Oct 2024
Solo travellers
9 review
4.1/5
Very Good
Posted on Dec 6, 2024
The inn has a homely feel. It is easy to find on the pedestrian street and is quite clean. The only problem is that the air conditioning is not very powerful. I had to cover myself with two quilts until the second half of the night. It is very close to the Beipo Distribution Center, Rice Station, Changbai Mountain Museum, and Yikou Changbai Creative Store. You can also buy some things on the pedestrian street. There are also many places to eat because there were few people at night during the off-season when I went there.
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6/9
Response from Property: Thank you very much for your feedback, your opinion is very important to us. We know that there are still many areas for improvement in our services, and your suggestions are the driving force for us to move forward. We will listen carefully to your voice, strive to improve, and provide you with better services.
Guest User
2-bed Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The geographical environment is not bad. The train station and scenic spots are very close. It is convenient to take a taxi.
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Response from Property: 尊敬的客人,衷心感謝您的讚譽!您的滿意是我們砥礪前行的最大動力,期待與您重逢於這温馨客棧,續寫美好故事,再次為您呈上無與倫比的住宿體驗!
Guest User
Yunyi Double Bed Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
During my recent stay at this hotel, I experienced excellent service and comfortable accommodation. The room was spacious and bright, well-equipped, with comfortable beds and good sanitary conditions. The hotel's service staff was enthusiastic and responsive, and both the front desk check-in and room service were satisfactory. In addition, the hotel has a superior geographical location, convenient transportation, and complete dining and shopping facilities around it. Overall, it was a pleasant stay. I rate this hotel very highly and highly recommend it to friends who are looking for a high-quality accommodation experience.
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Anonymous User
Yunyi Double Bed Room
Stayed in Jan 2025
Family
5 review
1.1/5
Posted on Feb 8, 2025
The room is very old, don't pay too much attention to the hygiene of various details. There are false eyelashes on the washstand in our room. Fortunately, it's just a transition. Come late and leave early. Avoid thunder
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Guest User
Delight Residence Triple Room
Stayed in Jan 2025
Travel with friends
3 review
0.5/5
Posted on Feb 4, 2025
The whole hotel has only a front desk. After I asked for more water and paper, I asked why. Can't I ask for more water after I finished drinking it? They also said that if I asked for more, I would have to pay more. Don't you include these in your expensive room rate? Such a room rate is enough for me to stay in a five-star hotel. The bed sheet was dirty and I called the front desk to change the bed sheet. He asked me why I had to change the bed sheet. Can't I change the bed sheet if it is dirty? The front desk came up and handed me the bed sheet and asked me if he would change it or I would change it myself. Don't you include the cost of changing and washing in your room rate? Am I staying in your room to be your cleaning lady? And after changing the bed sheet, they left it in the room and didn't take it away. At least you are still alive in the downtown area. If you can't even provide basic services, what kind of hotel are you running? Not long after the bed sheet was changed that day, a guest quarreled with the front desk. The general meaning is that the front desk put strangers in their room without their permission. At that time, the front desk put a strange boy in that room. The strange boy said that he was in this room number. He didn't call to ask if the person in the room was someone they knew. He just opened the door and let the strange boy in. After that, when we went downstairs to get hot water, we found that Qian was gone. Maybe he went to the police station because they quarreled very fiercely at that time. Then the whole hotel was only the front desk. After the front desk left, there was no staff to serve us. I really don't know how to open a hotel in a downtown area with such a level. What kind of hotel is it? You might as well go home and farm.And the front desk of the hotel is full of young people. It's like they are on vacation and come to work in the summer vacation. They have no work experience at all. It's just a garbage hotel.
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Response from Property: Dear guests, first of all, the hotel belongs to the B&B type of hotel, with fewer rooms. At night, there is indeed only the front desk on duty. Even if there is no one at the front desk, the front desk will answer the mobile phone number. Secondly, the room itself comes with three bottles of water. I verified that the front desk also gave me more water, but said that if I ask for more later, I will be charged for mineral water. The hotel is a B&B with a relatively high cost performance, and the price of a five-star hotel is definitely not comparable. Regarding the quilt cover, the front desk needs to confirm the reason for changing the quilt cover, and the front desk also went up to change it, because the changed quilt cover was placed on the ground, and the front desk neglected to take it away. This is our problem. Finally, regarding the room card, you don’t understand what happened. The guest who put the extra card and the guest living in the room are brothers. The two drank, and the front desk gave the room card on the premise that the guest could tell the room number and name. Afterwards, the guest did not call the police, and the front desk did not go to the public security bureau! ! ! !
doldokki
Xinya Family Room
Stayed in Jun 2024
Family
14 review
4.5/5
Great
Posted on Jul 26, 2024
The hotel is not right on the street, so I wouldn't recommend it if you have heavy luggage. Other than that, the staff are friendly and there's a lot of Korean food around. KFC is nearby, and there are many safe places to have a drink at night. If you walk a little, the city bus to Baekdusan Station costs 1 yuan. It's the basic taxi fare to the entrance of Bukpa in the morning. There are almost no amenities or facilities.
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Response from Property: 感謝您在百忙之中抽出寶貴時間為我們進行點評,非常榮幸您在茫茫人海中選擇我們酒店作為您停留的驛站。您的肯定是我們不懈努力的最大動力,也讓我們的堅持顯得更有意義。我們不斷提升服務品質,期待能再次為您提供美好住宿體驗!
Guest User
Delight Residence Triple Room
Stayed in Dec 2024
Family
6 review
2.7/5
Posted on Jan 22, 2025
The hotel is ok. The front desk will answer any questions you ask. The room ran out of paper and they quickly brought it to the room. There is a pedestrian street outside, so it is convenient to go anywhere. But there is no heating. The window of the room we were given could not be closed. It was so cold in the middle of the night that I had to wear several layers of clothes and a down jacket to cover myself with a quilt to sleep.
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Response from Property: 尊敬的客人,非常感謝您對我們的真實反饋。我們很高興您在前台得到了滿意的回答和服務,以及您對酒店位置的便利性表示認可。關於您提到的房間暖氣和窗户問題,我們深感抱歉給您帶來了不便。酒店是有地暖的 暖氣是集中供熱,對於窗户問題,我們對其進行檢查和改進,確保窗户可以正常關閉,再次感謝您的反饋,期待您下次入住時能夠感受到我們的改進和提升。祝您生活愉快!
Zhangzhouxiaohaohao
2-bed Room
Stayed in Dec 2024
Family
9 review
4.0/5
Very Good
Posted on Jan 22, 2025
On the street of Yunding Market, convenient transportation and eating. The price and service are in line with expectations. There are no chairs in the house, so you have to eat on the floor. The area is OK, but two hangers are too few. The table area is too small, so things can only be placed on the floor.
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Response from Property: 尊敬的客人,感謝您選擇入住我們酒店並分享您的體驗。我們很高興您對酒店的交通和餐飲便利性表示滿意,同時對於價格和服務也符合您的預期,我們感到非常欣慰。關於您提到的房間設施問題,我們深感抱歉給您帶來了不便。關於房間內缺少椅子和衣架的問題,我們已經記錄並將儘快解決,以確保您的住宿體驗更加舒適。祝您生活愉快,期待再次為您服務!
Guest User
Yunyi Double Bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Highly recommended. The environment and sanitation are very good, and the transportation is very convenient. Whether it is to Edelweiss Park, North Scenic Area, Genting Palace, or Changbaishan Station, it is very close, and the taxi is less than 10 yuan. The most important thing is that this hotel is in Genting Market, and I don’t need to say more about rice. It is super convenient.
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Response from Property: 看到您如此熱情又細緻的推薦,我們整個酒店團隊都感到無比的開心和振奮呢!我們一直致力於為大家打造一個乾淨整潔、交通便捷的居住環境,能得到您這麼高的評價真的是對我們最大的認可,雲頂市集就在酒店這條街。我們會繼續保持水準,期待您的下次光臨,到時候一定給您更貼心的服務,祝您生活愉快!
Guest User
Yunyi Double Bed Room
Stayed in Dec 2024
Other
8 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The location is great, the price is good, the price is high. The bathroom of the first room I went to smelled bad. I told the front desk and they immediately changed me to another room. I highly recommend it! I will stay here again next time I come to Changbai Mountain (much better than the Super 8 next door…
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation and valuable comments on our hotel! Regarding the problem of the odor in the bathroom of the first room you mentioned, we are deeply sorry for the unpleasant experience you had. After learning about your situation, the front desk immediately changed your room to ensure your comfortable experience. We have always been committed to providing guests with high-quality services and a comfortable accommodation environment. Therefore, we attach great importance to your feedback and will continue to work hard to improve our services. I wish you a happy life!