Wyndham Grand Athens
Latest booking 12 hrs ago
THE HOTEL IS LOCATED IN AN EXCELLENT LOCATION IN KARAISKAKI SQUARE, CLOSE TO TRANSPORTATION (METRO, BUS, TAXI). VERY NEAR THE AREA OF PSYRI, MONASTIRAKI, CENTER. REGARDING SERVICE: negatively 1. ORIGINALLY, WE WERE GIVEN A ROOM WITH A SIDE VIEW OF THE ACROPOLIS. AFTER I NOTICED THEM AND THEY TOLD ME THAT THEY WOULD FIX IT BY THE AFTERNOON, THIS WAS ONLY AFTER MY REPEATED CALLS TO THE RECEPTION. THE NEW ROOM WAS WITH AN EXCELLENT VIEW OF THE ACROPOLIS OF ATHENS - JUST AS I PAID FOR. 2. THE FIRST ROOM WE GOT HAD A ”BLOWN” BATHROOM DOOR WHICH WOULD NOT CLOSE. 3. THE CLEANLINESS OF THE FLOOR WAS UNACCEPTABLE, WITH A LOT OF FLUFF, WHICH WASN'T PICKED UP ANY OF THE FOLLOWING DAYS. POSITIVE 1. THE DIRECT SERVICE OF THE RECEPTION TO THE ROOM QUESTION THAT ARISED IN THE AFTERNOON. 2. THE FRIENDLY SERVICE OF ALL THE STAFF AT BREAKFAST 3. LARGE VARIETY OF BREAKFAST FIXTURES 4. COFFEE MACHINE WITH CAPSULES, IRON IN ROOM