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9.6/10
Amazing
AAnonymous UserThis time, our family of 6 stayed for 3 nights. Most people might have planned to have a BBQ dinner, but because it snowed for 2 days, it was a bit difficult to cook our own meals in the kitchen of the accommodation using local ingredients! Because there are too few equipment, only a small frying pan and a small soup pot, the equipment is relatively simple. I don’t know if it’s because of the cold weather, but both of the pipes in the bathroom sink are leaking…
But the staff provided good service and were warm and welcoming, and there was no problem communicating in English! Because of this, when it was snowing heavily and the snow tires were useless, they took the initiative to contact us and come to provide roadside assistance. Thank you so much🙏
However, please note that if you are traveling with an elderly person, unless it is House 3, there is a pebbled slope before entering the house, which is quite difficult.
CCoCo.ChanelI booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
Hotel near Arima Onsen Hotspring, Kobe 49.7% of visitors choose this area
Price per night from:£145
9.4/10
Amazing
MMairyOur stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
Hotel near Arima Onsen Hotspring, Kobe 49.7% of visitors choose this area
Price per night from:£208
9.4/10
Amazing
GGoocatThe “sea view” was very disappointing and honestly not what I expected at all when booking this room.
What made the experience worse was the pricing issue. After my booking became non-refundable, the hotel price dropped by around 30%, which was shocking. I’ve never had this happen before. The explanation that the lower price was a different non-refundable rate doesn’t fully justify such a big drop. On top of that, trip.com customer service only gave me an update after I followed up four times, which was frustrating.
Check-in was also a poor experience. We arrived around 9pm with a child, and there was no staff at the ground floor to help with luggage at all, even though the reception is on the 17th floor. After check-in, there was again no assistance with luggage, which was very inconvenient when travelling with a child. Despite my booking clearly stating one adult and one child, there were no kids’ amenities provided, not even a child’s toothbrush.
GGuest UserService good very polite personnel. Very good food and onsen. Thw room was excellent 9/10. A bit expensive perhaps. Only two teas and coffees in room, would have liked more coffee.
Hotel near Arima Onsen Hotspring, Kobe 49.7% of visitors choose this area
Price per night from:£377
9.2/10
Great
KKa WinHanamusubi Ryokan has been our favorite place when we plan our trip to Osaka region. We always book the same room with our private onsen so we can soak ourselves unlimited times a day while enjoying their cuisine both in the evenings and mornings in our room. Although we see some minor changes in their overall operation, their standards of service remain high and we couldn't be more satisfied during our last stay as well.
Hotel near Arima Onsen Hotspring, Kobe 49.7% of visitors choose this area
Price per night from:£221
8.9/10
Very Good
GGuest UserThe hotel's location is excellent, right in front of the Citizen's Plaza tram stop, making it very convenient to get to from Kobe Airport. You can also take the hotel's shuttle bus from downtown Kobe, which runs every 20 minutes and departs from Gate 8 on the first floor of MINT. The room is spacious and even has a small balcony. There are parks, IKEA, and supermarkets nearby, and it's not far from the ocean.
AAnonymous UserFrom Osaka Uehommachi, go directly to Uozaki (Google Maps says ”no transfer” means you get off and change to the next bus at the same platform), then transfer to the Rokko Express (which offers a wonderful view and a unique experience). Get off at Island Center Station three stops later, and the hotel is right at the East Exit of the overpass. Bus No. 23 is located on the first floor of the hotel, reaching Kobe Mita in the city center in about 20 minutes. The stop is right in front of the Hankyu Department Store. There are also buses to Shin-Kobe, but they run less frequently. The bus to Kobe Airport is also on the first floor. Reservations can be made at the front desk, and there's a self-service ticket machine at the entrance. The earliest bus leaves at 6:23 AM, and the trip takes just over an hour.
There's a FamilyMart convenience store next to the hotel. We booked a terrace room, which had a large outdoor terrace. The hotel's Hama Onsen is open until midnight and features several large and small pools, including an outdoor area. It's a great place to soak after strolling through the streets.
AAsharonThe homestay is located near Xiwuzi Station. There are many foods around. Just by the sea, you can see the Akashihai Bridge. At night, the bridge is lit with lights, and the waves are heard during the day. The environment is good. The staff is also very good at serving. It is a group of young people who will help with luggage. Very lucky that night, the room was alone, otherwise it might be a bit crowded. The room will have a little taste.
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