Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 25, 2026
Guest UserWe loved everything about it. Clean, cozy, and delicious food. No need to leave the hotel, everything you need is on site. Plenty of space to walk around too.
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Price per night from:€854
Posted on Mar 1, 2025|Deluxe Room
Marino Franinovic
A stay at The Ritz-Carlton Dubai is not just about luxury.
It is about the people who turn hospitality into something truly magical.
It wasn’t just the opulent rooms, impeccable service, or the idyllic location on JBR. What made our family’s stay unforgettable were the small, seemingly invisible individuals, those who work behind the scenes yet create moments that leave a lasting impression.
Every day, our daughters were met with a new surprise, a thoughtful gesture, a warm smile, a little personal touch that made them feel special.
These were not just hotel courtesies, they were heartfelt emotions that we felt deeply and carried home with us.
A heartfelt thank you to the team working tirelessly behind the scenes, those whose names may not be in the spotlight, but whose dedication turns a stay into something extraordinary.
They may not hold grand titles, but with their hands and hearts, they craft an experience that transcends luxury, a feeling of genuine care and belonging.
The Ritz-Carlton Dubai was not just a hotel we stayed in.
It was a place where we felt truly welcome, not just as guests, but as friends.
And that is a feeling we will always treasure.
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Price per night from:€440
Posted on Jul 21, 2026|Ocean King Room
Lost_in_louhiAtlantis The Palm: a true luxury getaway!
Stayed here recently and loved every minute. The service was top‑notch — the staff were incredibly friendly, attentive, and always ready to help with anything we needed. The rooms are spacious and stylish, with amazing sea views. Aquaventure Waterpark and The Lost Chambers Aquarium are must‑sees. Great restaurants, lovely beach and pools. A perfect mix of luxury and fun — highly recommend! 🌟
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Price per night from:€432
Posted on Jun 1, 2026
Guest UserWe had a wonderful stay at Waldorf Astoria The Palm. The hotel is beautifully maintained, and the service throughout our visit was exceptional. A special mention goes to the housekeeping team, who kept our room spotless every day with great attention to detail. The room service was prompt, professional, and consistently delivered high-quality meals and service.
What truly stood out was the staff. Every team member we interacted with was friendly, welcoming, and genuinely eager to help, making us feel valued throughout our stay.
The only minor drawback was that the pool is not very large, so it can feel a bit crowded during busy periods. However, this did not take away from the overall experience.
Overall, we had a fantastic stay and would happily recommend Waldorf Astoria The Palm to anyone looking for excellent service, immaculate rooms, and warm hospitality.
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Price per night from:€223
Posted on Jul 4, 2026|Superior King Room - Non-Smoking
AlinaalWe stayed at this hotel with my best friend as their location is very nice. Our experience was not the best as we in our bathroom you can fe feel cigarette smell although the whole hotel is non smoking. They tried to fix and the next day it was the same and we think it comes from another room from the a/c. So many kids and one night some kids ring our doorbell when we were sleeping, the people staying the next door had their door open and people were running and screaming, when we called the receptionist they came to help with this but not straight away as we had to call twice. Not possible to swim in the pool as so many kids were not only in kids section but everywhere. Breakfast is fine but not exceptional, dinner is quite boring. Rooms are quite old too, so don’t expect it will be as on their photos as they definitely need to change them. For this price I would pick another hotel. Everything I liked about this place is their location.
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Price per night from:€122
Posted on Jun 15, 2026
Moon-14
We had a wonderful stay at this hotel. The staff were extremely welcoming and attentive, especially Hamad and the manager, Haitham, who kindly upgraded our room and made our stay even more special.
From the first impression to the very last moment, everything was perfect. I visited with my children, and they enjoyed every minute of it. The hotel offers fantastic family-friendly activities, including mini golf, horse riding, and a great selection of water activities. The beach was absolutely beautiful and well maintained.
The breakfast was also excellent, with a wide variety of delicious options to suit everyone. Overall, it was a memorable experience, and we would definitely love to come back again. Highly recommended for families looking for a relaxing and enjoyable getaway.
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Price per night from:€171
Posted on Jul 11, 2026
Guest UserStaying for 16 days with the family. First week was great bar the meals at dinner. Beach at Hilton was great, the rooms great, location good.
We went half board so we had to eat in a pub type restaurant called speakeasy where people were smoking drinking and playing pool. We attended twice and then stopped. Muslim family and not happy to dine where people watching the football smoking an drinking whilst trying to eat. First time eating the food was bland and we ordered a chicken burger, it was raw so they made another burger but obviously not enjoyable.
Second time the staff put our whole order on someone elses table then after a few minutes took it off their table an put it on ours. (God knows if it was touched or coughed on) We decided we were not going there again.
Spoke to reception who said we can order room service to our room rather than eat at speakeasy. This was great for a few days but the menu never changed and got boring and eating where we slept was becoming un enjoyable.
We then told housekeeping there was an odd smell in the bathroom so he cleaned the bathroom. Smell was still there all whilst having to eat our food in the room. We then complained and they came to fix the smell as it was getting worse. He came and sprayed something in the floor vent. At 2am a few days later we heard a bang and water grushing, it came from a boiler room so we called reception and they sent someone out, he turned the water off but hadnt said so, so in the morning both rooms had no water so we could not take showers and we missed breakfast as they came to fix the issue whilst we waited (no offer of room change either). Tried to go to the hilton beach as had for past 9 days and they said its now chargable, nobody informed us of this change and they said they only just found out but then this should have been stated on arrival that its not normality and can change any day instead just go and take a towel and go to the public beach on the sand as theres no beds!
Pool bar not open so you have to order from the lifeguard who calls room service and waiting to get a drink of water in the heat, which is not sign posted so you would not know. You just think the pool bar is closed as its shutter down.
So thankful for Shaban an his team who truly looked after us with food and we attended his restaurant on the 2 days it was allowed to open, apart from that the food was not good. Highly recommend Shaban so professional caring sympathetic and respectful to our needs. He needs a promotion and pay rise as he goes above and beyond for the care of visitors!
On day of leaving we went to get a quick lunch at jones grocery and the lady said i have to check if you missed any meals to see if your eligible to eat! We said we have missed a few so its fine, had us waiting a while which became ridiculous and embarrassing so we just left.
Met with guest relations and didnt get any sympathy or an apology for the inconveniences caused which led me to make this complaint. I totally understand the situation in Dubai with closures and staffing as i am a frequent visitor but i do not feel we were completely not respected not taken care of correctly and my children did not have a good time at the hotel.
Unfortunately i feel as though i would not stay here again.
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Price per night from:€133
Posted on Aug 29, 2026|Luxury Room Sea View
Anonymous UserThis is my second stay at this hotel, and it's just as pleasant as the first. The environment is also great.
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Price per night from:€185
Posted on Jul 9, 2024|Deluxe Room
Guest UserThe hotel is beauty and the facilities is great
The reception Vilma and someone delivery my luggage so nice. Bfast so great
However, my room have something like cockroach and fly and the Japan restaurant tori is bad. Don’t go. I can taste the freeze of the sashimi and little bit fishy.
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Price per night from:€1,546
Posted on Feb 4, 2026|Deluxe Studio Twin Apartment
Guest UserWe booked for one night while passing through. The room was a huge two-room suite. One room had a living area with a mini-kitchen equipped with a fridge, stove, and microwave. There was also a sofa, two armchairs, and a TV area. Everything felt very spacious. There was one toilet with a commode and a sink, and a second bathroom with a bathtub and a commode. The bedroom was also spacious, and the bed was incredibly comfortable with such soft linens that I didn't want to get out of bed. The bathroom had shower gel, shampoo, soap, cotton swabs, and cotton pads, but no disposable toothbrushes or toothpaste. There were also no slippers or bathrobes. In the kitchen, there were two bottles of water, about eight coffee sachets, and just one tea bag… a very odd quantity. There was also disposable sugar.
The room had a tobacco smell, as if someone had smoked in it, even though we were asked upon check-in if we preferred a smoking or non-smoking room, and we chose non-smoking.
The location is great, just a 5-minute walk from the metro, which was very convenient for getting to the airport as we did. Nearby, there's also the Marina Mall, where you can easily exchange money and grab a bite on the top floor. Plus, there's a supermarket on the first floor. Overall, the Dubai Marina promenade is a nice place for a walk. The room offered a wonderful view.
In short, we liked the hotel, but it's not a 5-star experience. It has its drawbacks. For 7500 rubles a night, we expected better conditions. Also, be aware that they charge a 20-dirham tourist tax upon check-in.
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Price per night from:€47