"I booked a six-day stay at this hotel, but I regret to say that I was very disappointed with the stay. First of all, the hotel's sanitary conditions were worrying, and although I tried to tolerate it, it was really unacceptable. Secondly, the hotel's service attitude and service quality also made me deeply dissatisfied. I thought I was staying in a place that provided a comfortable and quiet rest, but it was not the case.
In the first four days, although the noise from the billiard hall and restaurant downstairs was a little loud, it was still within an acceptable range. However, starting from the fifth day, the noise of ** and the noise of playing games in the next room were still clearly audible at two or three o'clock in the middle of the night, which seriously disturbed my rest. I I reported this problem to the hotel front desk, but the only answer I got was that they would try to coordinate, which made me feel helpless.
What made me even more angry was that the hotel manager came to me in the morning. I thought he was here to apologize to me and solve the problem, but they just asked me if I wanted to stay longer and said that they could change a room for me if I did. I was very dissatisfied with this way of handling things. They did not show any apology, as if the trouble I suffered was my own problem.
In addition, the hotel facilities were not satisfactory. Except for toothbrushes and slippers, which are disposable, there are no other disposable items provided, which is common in other hotels.
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