Daniella Marques 2
January 24, 2022
The hotel is great, but when booking, call the hotel in advance to see if the information given in the app is correct, I had a problem when I got to the hotel, because the app didn't have any prompt to inform that the lounge area was closed due to covid, Because it was an application bug, we didn't have much choice to do, I tried to convince the call center but we couldn't, they asked us when to send an email, who knows" will get a response, it's not delivered correctly The total error of the application of the information, we do not leave a solution.
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