Search Billingham Hotels

"It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns."

"Place was easy to find and just a 10 min walk to tge town centre. Car park was £8 for 24 hours parking in blue bays. Room was as per any other premier in. Only gripe room we was in heard what sounded like air con/water pipes squeaking thru the night"

"Good hotel. Clean and well located. Walking distance to the train station and central to the town. Helpful staff and a good breakfast."

"Booked a single room but got a double bed. The room is not spacious, not much free space in the room. It’s ok for just 1 night."

"The location is very good, the hotel feels newly renovated and the room is warm and unexpected. All IKEA new furniture, very good, no meals at the time of booking, free breakfast on site is an accident. . ."