Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 13, 2026
Guest UserThe view was fantastic, with a clear sight of Taipei 101 in the distance. The room had a convenient table, perfect for a quick bite or a drink. Since it was an anniversary celebration, the hotel kindly provided a bottle of champagne, which really set a lovely atmosphere. The staff were all polite and had excellent service. And the breakfast was really good too! ♡
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Price per night from:DKK 1,026
Posted on Apr 9, 2026
Guest User
We recently had the pleasure of staying at the Humble Boutique Hotel from March 30 to April 5, 2026, for our first sightseeing trip to Taipei. We would like to express our genuine gratitude for the hospitality we received during our six-day visit.
Commendable Service & Hospitality
The true highlight of our stay was the staff. From the concierge and housekeeping teams to the gym and restaurant staff, everyone worked diligently to ensure the hotel ran smoothly. We were particularly impressed by the team’s English proficiency; communication was seamless, making us and the many international guests we encountered feel very much at home.
We would like to extend a special thank you to:
* Kaley, Tina, and Mary at the restaurant for their attentive service.
* Our dedicated housekeeper (the kind lady from Vietnam) who looked after our room on the 9th floor.
Excellent Facilities & Location
* Prime Accessibility: The hotel’s location in the central district is incredibly convenient. Being just steps away from the MRT station made our sightseeing effortless, and the 30-minute shuttle ride from the airport was very efficient.
COMPACT GYM: It’s compact but contains most of the equipments I need including treadmill, stairclimbers, Multi- purpose gym stations and dumbbell.
WARM SWIMMING POOL: nice, long and warm - the water is kept at a temperature of 28 degree. Towel will be provided. Make sure to bring your own swimming hat if you prefer to swim.
* Accommodations: Our corner King Room on the 9th floor was spacious, impeccably clean, and provided a very cozy retreat after a long day of exploring.
* Wellness & Dining: We enjoyed the well-equipped, compact gym and the lovely heated pool, which was maintained at a comfortable 28°C. Furthermore, the semi-buffet breakfast on the 2nd floor was a daily highlight. Each of the five main course options was delicious and well-prepared.
Constructive Reflections
In the spirit of helpfulness, we noticed two small areas for potential improvement. First, the installation of a few coin-operated laundry machines would be a wonderful convenience for long-term travelers. Second, as the hotel is so centrally located, there is some audible road noise even on the higher floors; however, this is understandable given the prime location.
FINAL
We would rate our experience a 9.5/10. Had there been laundry facilities, it would have been a perfect 10. The Humble Boutique Hotel will undoubtedly be our first choice when we return to Taipei. Thank you for making our first visit so memorable.
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Price per night from:DKK 1,018
Posted on May 30, 2026
babyjobeI love the hotel offer of tub inclusive shower room, giving me the maximum comfort after a long day of touring through taipei! Even further, the hotel offers the bath salt for relaxation that reduces my muscle stress. Moreover, it offers a small baby chair for me to take shower with full convenience! This is 100% Amazing Grace!
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Price per night from:DKK 680
Posted on Jan 10, 2026|Deluxe King Room
Anonymous UserThere's construction on one side of the hotel, and the old windows don't close properly, so diesel fumes from the crane wafted directly into the bedroom. Not to mention the noise from the building work – imagine driving a car without air conditioning, stuck behind a diesel truck constantly spewing exhaust fumes. The result? A headache that required painkillers.
Luckily, Trip.com was great and got me a room change.
The mattress is very soft, so if you prefer lumbar support, you should reconsider. The family with kids next door was very noisy, and the front desk promptly moved me to another room. The transportation is very convenient, with the MRT station just a two-minute walk away.
The hotel lobby is like an MRT platform, bustling with people – from young to old, student groups to limping seniors, all attending some event. It's the opposite of quiet. If you enjoy crowded fairs, you might like the lively atmosphere. Even checking in took about 10 minutes.
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Price per night from:DKK 1,460
Posted on Oct 29, 2025|Mixed Standard Twin Suite
Guest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
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Price per night from:DKK 1,405
Posted on Jun 27, 2026
JunChuahThe service from one of the front desk staff, I think her name was Jess or Jessie, was absolutely terrible. Her tone of voice made me feel completely disrespected. I arrived early and had called the day before to see if an early check-in could be arranged due to a long layover. However, I was told they received no such notification and that I absolutely had to wait until 3 PM to check in, not even a half-hour earlier. Her manner felt like she was interrogating me, which was very frustrating. In the end, I just gave up and checked in after returning from afternoon tea. The location is excellent and very convenient, and the rooms are good too – I recommend a higher floor! The gym is a bit basic, only having treadmills. Also, remember that a swimming cap is required for the pool, for both men and women.
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Price per night from:DKK 363
Posted on Apr 25, 2026
MJ FERNThe location is super convenient—just a short walk from Taipei Main Station, which made getting around the city and to the airport so easy. I always felt safe even when coming back a bit late, which is a huge plus when you’re traveling alone.
The place itself is clean, cozy, and well-maintained. The rooms are simple but comfortable, and the common areas are nice if you want to relax or meet other travelers. What stood out the most was how accommodating and friendly the staff were—they’re always ready to help with directions, recommendations, or anything you need.
As a female solo traveler, safety and comfort are everything, and Main Inn definitely delivered. It has a welcoming vibe that makes you feel at home while still being budget-friendly.
Highly recommend this place if you’re planning a solo trip to Taipei 💛
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Price per night from:DKK 57
Posted on Jun 16, 2026
Anonymous UserThe room was spacious enough and the bed quite comfortable. The no window situation did not work for me, as I then have trouble to get up, but it was in the room description, so that's OK.
What I liked a lot, was the shower. Very good water pressure and proper ventilation.
What was lacking is tea bags. Kettle and some instant coffee was provided. Tea bags would've been awesome!
Overall, if you can forgive the no window thing, I can definitely recommend this hotel. The location is superb and the style quite fun.
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Price per night from:DKK 245
Posted on Jun 28, 2026
Guest UserGreat hotel ever! Room is very clean, big, and good smell. Good location of hotel. Very near MRT Ximen exit 5 and Ximending. The staffs are very great, polite, and helpful. Many types of room (2-3-4 beds) with reasonable price. This hotel will the one and only one that I will choose and book for the next Taipei trip.
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Price per night from:DKK 326
Posted on Jun 7, 2026
Anonymous UserHotel location is okay, at exit 4 of Xinen station. But need to walk one round for the entrance. Cleanliness is average. Hallway carpet is dirty and stained, hotel rooms carpet also kinda dusty. Curtains are stained, space and bed are still okay. No daily essentials given, got to bring your own. Only provided water for first day, the other days need to refill at water dispenser. There’s 7 11 downstairs, and cosmed opposite. Food wise only one dumpling stall downstairs, need to walk over to Ximen exit 6 there to have more food options. Hard to find dustbin even at lobby.
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Price per night from:DKK 313