Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 23, 2026|Guest Twin Room
Guest UserThe Hotel Resonance Taipei is a really stylish hotel. It's very new and in a fantastic location – super easy to get to, just a 2-minute walk left from Exit 3 of Shandao Temple MRT Station. The room layout is well-designed, with a separate shower and bathtub, and a dedicated toilet area. The soundproofing is excellent, and the bedding is very comfortable. A major bonus is the self-service laundry room, which is a lifesaver for washing clothes during a summer trip. The washing machines even come with detergent, and the dryer is powerful, getting clothes dry quickly. Just a heads-up though, the laundry room closes at 10 PM. I noticed when booking that the hotel breakfast was just a simple Starbucks meal, so I didn't opt for the breakfast package. There are plenty of convenience stores, supermarkets, and local breakfast spots nearby, so finding food in the morning was absolutely no problem. All in all, I definitely recommend Hotel Resonance Taipei!
Show more
Price per night from:DKK 975
Posted on Apr 9, 2026|Corner Loft King Room
Guest UserWe recently had the pleasure of staying at the Humble Boutique Hotel from March 30 to April 5, 2026, for our first sightseeing trip to Taipei. We would like to express our genuine gratitude for the hospitality we received during our six-day visit.
Commendable Service & Hospitality
The true highlight of our stay was the staff. From the concierge and housekeeping teams to the gym and restaurant staff, everyone worked diligently to ensure the hotel ran smoothly. We were particularly impressed by the team’s English proficiency; communication was seamless, making us and the many international guests we encountered feel very much at home.
We would like to extend a special thank you to:
* Kaley, Tina, and Mary at the restaurant for their attentive service.
* Our dedicated housekeeper (the kind lady from Vietnam) who looked after our room on the 9th floor.
Excellent Facilities & Location
* Prime Accessibility: The hotel’s location in the central district is incredibly convenient. Being just steps away from the MRT station made our sightseeing effortless, and the 30-minute shuttle ride from the airport was very efficient.
COMPACT GYM: It’s compact but contains most of the equipments I need including treadmill, stairclimbers, Multi- purpose gym stations and dumbbell.
WARM SWIMMING POOL: nice, long and warm - the water is kept at a temperature of 28 degree. Towel will be provided. Make sure to bring your own swimming hat if you prefer to swim.
* Accommodations: Our corner King Room on the 9th floor was spacious, impeccably clean, and provided a very cozy retreat after a long day of exploring.
* Wellness & Dining: We enjoyed the well-equipped, compact gym and the lovely heated pool, which was maintained at a comfortable 28°C. Furthermore, the semi-buffet breakfast on the 2nd floor was a daily highlight. Each of the five main course options was delicious and well-prepared.
Constructive Reflections
In the spirit of helpfulness, we noticed two small areas for potential improvement. First, the installation of a few coin-operated laundry machines would be a wonderful convenience for long-term travelers. Second, as the hotel is so centrally located, there is some audible road noise even on the higher floors; however, this is understandable given the prime location.
FINAL
We would rate our experience a 9.5/10. Had there been laundry facilities, it would have been a perfect 10. The Humble Boutique Hotel will undoubtedly be our first choice when we return to Taipei. Thank you for making our first visit so memorable.
Show more
Posted on Jun 16, 2026|King Corner Room with Balcony
Guest UserThe entire staff was very friendly and helpful, which I really appreciate. However, they seemed quite young overall and lacked a bit of experience, so various services often required a reminder or follow-up, which was a bit of a letdown. It's a pity. On the bright side, the room was spacious, very comfortable, and the cleanliness was also excellent.
Show more
Price per night from:DKK 918
Posted on Jul 23, 2026|Double Room
Anonymous User
Facilities: The hotel facilities are almost identical to those of WHG hotels in Japan. I particularly love the separated wet and dry areas in the bathroom, and the option to take a bath in a tub or use the Japanese-style sitting shower.
Hygiene: Very clean.
Environment: There's not much of a street view, but it's incredibly close to Zhongxiao Xinsheng Station, just a two to three-minute walk away. There are plenty of restaurants nearby, and a 7-Eleven and FamilyMart directly opposite. For attractions, Huashan 1914 Creative Park is close by. The breakfast is exquisite, offering a variety of Japanese and ********* options, with fresh ingredients.
Service: The staff are very polite.
Show more
Price per night from:DKK 660
Posted on Apr 11, 2026
Alyssa Ilano
We recently stayed at the Dinosaur Kingdom Family Room and transferred to a Premier Twin Room the following day. Overall, we had a wonderful stay. The staff were consistently kind, helpful, and accommodating, which we truly appreciated.
We especially enjoyed the family room—it was thoughtfully designed and perfect for traveling with a young child. I had initially planned for a two-night stay in this room, but unfortunately, renovations were scheduled to begin the following day. This was a bit disappointing, as it made our time there feel quite short, especially with other activities already planned during our trip.
In comparison to other five-star hotels we’ve stayed in, I did find the lack of flexibility with early check-in a bit surprising, particularly for the themed room. We had hoped to settle in earlier, and similarly, the following day’s transfer to the Premier room was not available early as it was fully booked. While this was different from what I’m used to, I do understand that this may be part of their standard protocol.
On a positive note, we loved the buffet, and the rooms were very comfortable. The complimentary drinks were a nice touch, and the playroom area was excellent—clearly designed with families in mind. It was also lovely to see the hotel organizing activities for children. During our stay, there was a special event (like a children’s appreciation day?), where me and my baby were able to participate in arts and crafts and even received small prizes, which made the experience extra memorable.
The swimming pool was decent, though not very large, and the water was quite cold, so we ended up enjoying the bathtub instead.
One area for improvement would be cleanliness. We noticed visible dust in the room, which was concerning—especially since the room is designed for small children, and for someone like me who is diagnosed with allergies to multiple types of dust mites. I did raise this with Lara at the lobby, who kindly apologized and mentioned she would inform housekeeping. However, upon transferring rooms the next day, I still noticed dust in certain areas, which made me question the thoroughness of the cleaning.
Separately, I also observed that some toiletries (such as conditioner and lotion) were nearly empty upon arrival, suggesting they may not have been checked or replenished prior to our stay.
Despite these points, we genuinely had a pleasant experience overall and would consider returning. I’m also excited and curious to see what the next theme for the family rooms will be after the renovations.
Show more
Price per night from:DKK 1,464
Posted on Oct 29, 2025|Mixed Standard Twin Suite
Guest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
Show more
Price per night from:DKK 1,626
Posted on May 10, 2026|Economy Single Room With Shared Bathroom
Zhijiangchemi
Had a fantastic stay! The front desk staff were incredibly welcoming. The hotel's location near Taipei Main Station is super convenient, and it's really close to Eslite Bookstore and Zhongshan MRT Station. There are so many amenities right downstairs too, like a convenience store, KFC, breakfast shops, and bubble tea places – just perfect. Inside, the hotel was clean and bright. Highly recommend!
Show more
Price per night from:DKK 103
Posted on Aug 23, 2026|Deluxe Family Room (No Window)
Anonymous UserThe location is very convenient. The best part is the air conditioning – it's on the ceiling so it doesn't blow directly on you, and the controls are flexible. The room is also very spacious.
The best thing was that even though check-in was stated as 4:00 PM, we arrived early around 3:00 PM, and without us even asking, the front desk immediately checked us in.
Show more
Price per night from:DKK 202
Posted on Aug 2, 2026|Quadruple Family Room
Chee Kieong LeongThe cleanliness was acceptable and consistent with the hotel’s facility rating. The location was excellent and suited our needs perfectly, as it is located right next to Taipei Main Station and can be reached in less than a 10-minute walk via the underground passage.
Breakfast is served on the 6th floor, but there is no lift access, which may be inconvenient for elderly guests or those with mobility issues. However, it should not be a problem for younger guests.
Overall, the hotel met our expectations and offered good value for its convenient location.
Show more
Price per night from:DKK 60
Posted on Aug 4, 2026|Deluxe Triple With No Window
KLCloudWe had a wonderful stay at Green World Zhonghua and would highly recommend it to anyone visiting Taipei.
The hotel's location is excellent. It is directly opposite Ximending, making it easy to explore the shopping streets, restaurants, and local attractions on foot. There is also a 7-Eleven conveniently located downstairs, and the entrance to the MRT underground station is just outside the hotel, making it very convenient to travel around Taipei.
The room was comfortable and met all our needs. What impressed us the most was the exceptional service from the hotel staff. Our flight was delayed until midnight, and they kindly helped us extend our room until late evening, which made a huge difference to our travel experience. Their willingness to accommodate our request and their friendly, helpful attitude were truly appreciated.
Overall, we had a very pleasant and hassle-free stay. With its unbeatable location, convenient transportation access, and outstanding customer service, Green World Zhonghua is an excellent choice for anyone visiting Taipei. We would definitely stay here again on our next trip.
Show more
Price per night from:DKK 448