Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 9, 2026|Deluxe King Room
Guest User
The room interior, cleanliness, and overall quietness are excellent. However, essential amenities such as a shaver come at an additional cost. I would still recommend this hotel for leisure travelers seeking comfort, but it may not be suitable for budget conscious travelers.
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Price per night from:£92
Posted on Jun 10, 2026
Guest UserI personally found this place to be fantastic! The service attitude was top-notch, and the breakfast was incredibly rich and varied. The rooftop pool was also a major plus – perfect for some great photos.
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Price per night from:£181
Posted on Mar 1, 2026|Deluxe Double Room
EstoniaThis 5-star 'wellness and healing' hot spring hotel is incredibly convenient, located just a 1-minute walk from Xinbeitou MRT Station across the street. It specializes in sulfur hot spring rooms, making it perfect for travelers looking for a high-quality, relaxing experience in Beitou. Guests of Hotel Royal Beitou can enjoy a leisurely and flavorful buffet breakfast at the exclusive restaurant, where the food quality is excellent and the ingredients are very fresh. Nearby, there are city attractions such as Beitou Hot Springs, Beitou Hot Spring Museum, and Beitou Public Library, all easily reachable on foot from the hotel. I thoroughly enjoyed my two-day sightseeing and relaxing trip to Beitou and will definitely stay at this hot spring hotel again on my next visit.
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Price per night from:£133
Posted on May 19, 2026|Qiyan Double Room
JD 508
This trip exceeded all our expectations! The staff were incredibly welcoming and helpful during check-in. When they learned it was our anniversary, they even upgraded us to a Maple Forest Room and surprised us with a lovely small cake in the evening, which made my wife very happy. The hot spring quality and facilities were top-notch. Although the water filter in the indoor water dispenser needed replacing, the staff quickly provided bottled mineral water. Overall, the minor flaw didn't detract from the experience. Highly recommended!
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Price per night from:£133
Posted on May 2, 2026
Anonymous User
Facilities: As it's a relatively new hotel, all the facilities are very new and clean. The only downside is that the shower door's waterproof strip was faulty, so every time I showered, water leaked out and wet the bathroom floor. I had to use many towels to soak up the water, which is unacceptable for a hotel claiming to be high-end; such a small detail should not be an issue.
Hygiene: As mentioned, the hygiene was excellent, which is expected from a new hotel. The housekeeping staff did an acceptable job.
Ambiance: I particularly loved the decor; it's simple yet luxurious, modern yet refined, showing a great sense of style.
Service: As an experienced traveler, I believe the service doesn't match a hotel that claims to be the top luxury hotel in Taipei. While the local Taiwanese staff are professional with their smiles and greetings, there's no warmth. You feel a coldness behind their smiles and enthusiasm.
Dining: Overall, the dining was quite disappointing. They have a lounge, which functions like an executive lounge, but all the food was very ordinary. The drinks were excellent, but breakfast was also very average; the bread and food didn't live up to the hotel's luxurious decor. This was a major letdown. The breakfast and lounge food were far inferior to what you'd find at the Mandarin Oriental, which was quite disappointing.
Summary: I've stayed in many hotels in Taiwan, including the Mandarin Oriental, Hyatt, and W. From a luxury, value-for-money, and service perspective, Cappella should not be ranked as Taipei's number one luxury hotel, for the following reasons: While the hardware is excellent, some details are lacking. As I mentioned, the bathroom's waterproof strip, and there was also a strange smell in the room, possibly due to the new renovation. These details need improvement to truly be considered Taipei's top luxury hotel. More importantly, the service needs work. Overall, the hotel should further strengthen its staff training on service to ensure guests genuinely feel their service is warm and thoughtful, rather than just professional. Only then will it live up to its luxury status and price. If you ask me to recommend this hotel, I have reservations. Given its reputation and price, it's not worth recommending. Perhaps if the value for money were better, it might be worth a try.
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Price per night from:£453
Posted on Aug 3, 2026|Executive Suite King
꧁jiaguotianxia꧂song·zanmeizaowuzhuOverall, the stay was satisfying. The room quality, cleanliness, service attitude, and the delicate Japanese hospitality all demonstrated the standard expected of a five-star hotel.
The only minor letdown was the somewhat underwhelming food selection in the executive lounge. During my stay, it was largely the same few dishes, lacking variety. The quality and sophistication didn't quite reflect the value expected of an executive floor, and it felt a bit perfunctory, missing any standout highlights.
As an executive lounge in a five-star hotel, I believe that an improvement in dish rotation, ingredient quality, and plating details would enhance the guest experience and better meet guests' expectations for an executive lounge. Overall, it's still a quality hotel worth revisiting, and I look forward to seeing further improvements in the executive lounge in the future.
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Price per night from:£89
Posted on Dec 31, 2025|Deluxe Twin Room
mimi0513
Let's start with the positives:
The doorman, lobby manager, and front desk staff were all very professional, living up to the reputation of a renowned international hotel.
The room was spacious, bright, and clean.
Now for the negatives:
It lacks grandeur. The lobby entrance is too narrow, making it feel like a busy market when crowded.
The facilities are mediocre. The bidet toilet was installed too high; even at 172cm, my feet couldn't touch the ground when seated. The TV was incredibly small, disproportionate to the room size.
The most frustrating issue was the poor soundproofing. The guests next door in room 1225 were speaking English, and perhaps they couldn't control their volume, but I could hear their conversations clearly, which was very loud and disturbing. This was extremely disappointing.
Due to construction, the Ferris wheel was almost completely obscured. This isn't the hotel's fault, but rather an objective circumstance.
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Price per night from:£142
Posted on Dec 16, 2025|Mixed Standard Twin Suite
khtravelThe hotel's interior decor is stunning, with a strong Japanese feel. The rooms are clean and spacious, featuring a private onsen and yukata. Plus, there are complimentary drinks and snacks. If you check in around 3 PM, you can enjoy a tea ceremony performance with free green tea and snacks. Breakfast offers a wide and delicious selection!
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Price per night from:£169
Posted on Apr 13, 2026
JLun3388
Sweetme Hotspring Resort is a fantastic place to unwind and recharge. The location is excellent, just a few minutes’ walk from Xinbeitou Station and conveniently close to many restaurants.
One of the highlights of the stay was the spa experience. Guests can enjoy both the private in-room hot spring and the public spa facilities. The room was clean, spacious, and thoughtfully designed for comfort. Breakfast was another strong point, with a good selection of food to start the day right.
Overall, Sweetme Hotspring Resort delivers a well-rounded experience with great amenities, a prime location, and a relaxing atmosphere. I will definitely come back again.
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Price per night from:£112
Posted on Apr 26, 2026|Power King Room (check In After 16:00)
Guest UserLocation was 3 mins from the train station which takes you to most places and around the area there are lots of shops, restaurants and a market, it’s about 15 minutes walk from the popular food night market. The hotel also has a motel attached and we stayed in the motel which has its own car park. The room was very spacious and the bathroom was massive with Jacuzzi tub, steam shower and sofa. It’s a bit dark in the room itself and free bottles of water provided. The breakfast wasn’t great but doable if included in the price. Sound proof was good, never heard anyone and there was a big karaoke place next door. The room does need a bit of maintenance as you can see it’s a bit worn down and the only light comes from the bathroom but it’s opposite a residential building so can’t really have the curtains up if your not dressed. There’s no door to the bathroom only a curtain which I find a bit at strange. Staff was friendly and check in and check out went smoothly. I would recommend this place and would come back again for the big spa bathroom!
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Price per night from:£51