Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2026
Bulilannafoyuwentai
My family and I stayed in the two-bedroom Sapphire Pool Villa at The Gem Pool Villas Pattaya during the Chinese New Year, and the overall experience far exceeded our expectations. From the service and environment to the smallest details, everything was impressive. It's safe to say this has been one of the most satisfying resort choices in recent years.
**Service Experience: Warm, Thoughtful, and Welcoming**
Even with a significant number of guests during Chinese New Year, the service team maintained incredibly high responsiveness and patience. From guiding us at check-in to attending to our daily needs, the staff consistently wore smiles and proactively offered help, allowing us to genuinely feel the meticulousness and warmth of Thai service. It's especially worth mentioning that the hotel also created a cozy festive atmosphere during Chinese New Year, making us feel at home even when abroad.
**Breakfast Experience: Exquisite, Diverse, and Daily Surprises**
Breakfast was a major highlight of our stay! Not only was there a rich variety, but the menu changed daily with hardly any repetition. From traditional Thai noodle soup and mango sticky rice to pastries, fresh fruit, and made-to-order omelets, the quality was consistently excellent. Staying for several days, we woke up every morning with anticipation, and our child absolutely loved it too.
**Environment and Design: Grand, Elegant, and Full of Holiday Vibes**
* **Inside the Villa:** The two-bedroom layout offered expansive space, with a design that blended modern aesthetics with a resort feel. I particularly loved the living room area (as shown in Figures 1 & 2), where large glass windows brought natural light indoors. The pool and lush greenery were just outside the window, making dining or relaxing at the table feel incredibly open and uplifting. The decorative floral arrangements on the table, the exquisite chandeliers, and the wooden furniture all reflected the hotel's tasteful aesthetic.
* **Hotel Public Areas:** The path leading from the villa to the public areas (as shown in Figure 4) was surrounded by dense tropical plants, like a stroll through a tranquil rainforest, offering great privacy. The hotel entrance at night (as shown in Figure 3) had warm lighting and was shaded by trees, embodying both the relaxation of a resort and the serenity of home.
**Facilities and Details: Quality Online, Meeting All Family Needs**
The villa came with its own pool, and the water quality was excellent, allowing us to jump in and cool off anytime. The kitchen facilities were fully equipped, suitable for simple meal preparation. Overall, it was very well-maintained, with new furniture and bathroom fixtures, and meticulous hygiene. The two bedrooms were thoughtfully laid out, each with an independent bathroom, making it very convenient for families.
**Conclusion**
If you're looking for a quiet, relaxing resort in Pattaya that doesn't prioritize sightseeing, The Gem Pool Villas is definitely recommendable. It might not be right on the busiest beach, but this tranquility, combined with attentive service, thoughtful breakfasts, and a beautiful environment, truly made for a perfect vacation. It's especially suited for families or two to three friends traveling together – sunbathing by the private pool, strolling along the green paths, and chatting late into warm, lit-up nights – that's what 'holiday vibes' are all about.
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Price per night from:VND 2,508,865
Posted on Jun 28, 2026
Anonymous UserIt is a family woth kids hotel. Ideal for kids at all age group to come and enjoy their holiday. Food and drinks are on the expensive side though. The check in and check out counter needs improvement; too long waiting time and the attitude of the concierge is not on the positive side. All other staffs did their best at their duties to make sure guests enjoyed their stay. We love our suite rooms. But activities are focused inside the hotel only because should you leave the hotel with your car, you will immediately loose your parking spot and you will need to search for another that is a very far walk to the lobby or a very tight one. We can feel the effort of the hotel to manage the high volume crowd. All in all, the stay was a 5 star, our kid enjoyed so much we came more than once already.
Ps. Some food vouchers were given when booked directly from the hotel, but excluded when booked from Trip.com. We felt a bit let down by this.
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Price per night from:VND 6,136,232
Posted on Jun 27, 2026
Anonymous UserExcellent hotel. It's a 5-minute walk to the beach, and there are plenty of cafes and bars nearby. The small night market is also just a 5-minute walk away. The hotel has two small pools and a restaurant with reasonable prices. The breakfast was delicious, with rice, various meats, sausages, pancakes, yogurt, dried fruits, and fresh fruits like pineapple, watermelon, and papaya. The only thing missing was pastries.
The room had a bathtub, a balcony, bathrobes, and an umbrella. The cleaning was good (for Thailand).
Overall, I recommend this hotel.
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Price per night from:VND 955,388
Posted on Jul 14, 2026|COSI Room Twin With Daily Food & Drink Credit
Guest UserWe stayed here in July 2026. The location is super, but there's currently construction happening right next door for a large hotel. While the noise wasn't too bad, construction dust was an issue. We had a car and parked it in the garage, but every morning it was covered in dust. The rooms were clean and comfortable, but quite small; we would have preferred something bigger. Also, there was no kettle, no glasses, and no cups. The pool was a letdown. While most pools smell of chlorine, this one had an odd, vinegary smell, like some kind of chemical agent was present. We didn't swim in it for the last two days of our stay.
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Price per night from:VND 656,344
Posted on Apr 20, 2026
Guest User
Gave me a free upgrade to a large, comfortable room. Good staff. Generous breakfast. Good hot water. Internet 47 Mbps. Caution: there is a large cell tower on the roof of the adjacent Jomtien Longstay hotel -- you might wish to check whether your room will be facing it.
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Price per night from:VND 532,066
Posted on Apr 17, 2026
Guest User
The hotel is large and spacious, with a lush, shady environment. The rooms are exceptionally clean. The staff are all very friendly and welcoming, and the service is excellent. The air conditioning in our room was a bit noisy, but when we informed the staff, they fixed it immediately. The swimming pool is huge, and the kids absolutely loved it!
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Price per night from:VND 497,112
Posted on Feb 11, 2026
Guest UserI recently stayed at the Welcome World Beach Resort & Spa in Jomtien Beach, Pattaya, and I'd definitely recommend it.
The hotel is located on Jomtien Beach, just across a small street from the ocean. It's surprisingly quiet despite being in a lively area. The rooms are very spacious, and the twin beds are quite generous, about 1.25 meters wide each, so it didn't feel cramped even with two kids.
The public areas of the hotel are also pretty good. There are three swimming pools, which kept the kids entertained for an entire afternoon. Around the hotel, you'll find 7-Eleven, snack stalls, and plenty of restaurants, making it very convenient.
Most of the guests here are Russian, with very few Chinese visitors. Consequently, the breakfast largely caters to Western tastes, which wasn't quite to my liking.
Overall, for the price, it's an excellent choice, especially for families with two children.
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Price per night from:VND 924,319
Posted on May 21, 2026
BulletgreyPattaya is beautiful, and I booked this hotel based on recommendations from Xiaohongshu users. The location is excellent, just a short walk to Pattaya Beach. The stroll from the hotel to the beach is also very scenic. The price was quite cheap too. However, the hotel doesn't provide toiletries, and you're not allowed to bring outside food back to the room. Luckily, there's a 7-Eleven nearby where you can buy any toiletries you need. The front desk staff were very friendly and provided great service.
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Price per night from:VND 361,183
Posted on Oct 30, 2025
MannyTravellerExcellent location along busy Soi Buakhao.
Total of 3 buildings.
My room was facing Soi Buakhao but i could not hear any street noises at night and had a peaceful sleep.
Rooms were clean and function as expected with fast enough wifi for streaming movies and live sports on my tv box (self brought).
Breakfast was plentiful but simple. Its cheaper to book a room with breakfast as the walk in price for breakfast is 250baht per person.
Vending machines in every ground floor lobby for drinks and snacks.
2 sets of swimming pools and 1 small gym.
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Price per night from:VND 613,623
Posted on Jun 14, 2026
Guest UserThe hotel may need to improve its advertising and provide more accurate information.
I went to the 7th floor, but unfortunately it was not accessible because it had been completely damaged by a fire.
The swimming pool was also disappointing. There were no towels available, and if you asked for one, you had to pay extra.
Overall, the hotel was not bad, but it definitely needs more work and improvement.
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Price per night from:VND 283,509