Viridiana
October 19, 2023
We had a very bad experience. The staff girls don't seem to be trained, they seem like just another guest, only one of them cleaned the rooms. We had problems with the electricity and water supply because of the weather and although I know it was out of their hands to control this, they do not have an electrical source for these situations (which I assume happen frequently) or even a candle for some light, no intention on their part to help guests. The instruments in the shared kitchen are old and deficient. They have brooms, buckets, hoses, paint cans and tools in the common area. For the price I think there should be better quality utensils and furniture. It does not qualify as economic accommodation to have so many deficiencies. The rooms are a good size and clean, otherwise it would have been the last straw. I don't recommend anyone stay here even though the place looks spectacular in the photos. I left the room and no one came out to check out, in the end I sent them a message and they didn't even respond, quite hostile since I complained. The location is very good and it was the reason we stayed there, but better look for another place.
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