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"The new manager Robert is great. Looks like they’re getting more staff and so far they’ve been great. Used to have a big issue with one of the girls but I’m glad there are other employees now "

"The hotel is in Burbank, where there are not many tourists, and there are few Chinese people. I heard that this area is Warner Bros. area, opposite the studio being built, which belongs to a small hotel. The hotel is elegantly decorated and has a sense of age. Most of the people staying are elderly. The room is still ok. The breakfast is simple. Only shella, yogurt, milk coffee, etc. I asked the waiter to heat the milk. It costs an additional 5 dollars. If you need eggs or other food, you need to collect another Fee, of course, it is not the hotel's fault, but I personally think that this is a bit stingy. After all, the room charges 1800+ price there. It is reasonable to increase the egg for breakfast. I stayed for 6 nights and really commented!"

"An American breakfast is served in the morning. There are toast, bread, various jams, sausages, scrambled eggs, yogurt, milk, coffee, and fruit. The room is larger with a kingsize bed and a sofa bed (need to be spread out by yourself). Feeling thinner, the air conditioner needs to be higher, but the sound of the air conditioner is louder, which is a big problem for the neurasthenic guests. I chose to live here mainly because I have to go to Universal Studios. The road is not far away. I can get it in the morning of 20 minutes. Not far from the California Institute of Technology, not far from Greenfield Park, but just happened to meet the sunny weekend, there are many people going up the mountain, the road is blocked."

"Great location! Only 5-10mins distance to varies restaurants and choices, and a shopping mall. So convenient! Hotel is not fancy but good enough to have everything you need. Price is reasonable as well. Family friendly. Front desk staff is also very helpful recommending places we could go. If you aren't driving, Uber is easy as well. TV has HBO channels and cartoons for kids. I can't ask for more"

"Firsts day we got there was good. Second day try and check another night the girl that helped us did not even try to help out. Said she couldn’t find out booking told her it was in there system she keep saying no it wasn’t with attitude. So I had to book another day all over again. And I asked her again are u sure I’m not in there they did it the day before told me no. She knew what she was doing. So when i booked my room again told her there it’s done. Then she tells o I found it No apology no nothing. After I just got done booking my room. Very disappointed with her service bad part I didn’t get her name"

"The room is big, the environment is nice, the location is close to Universal Studios, the parking is free, but after staying for two nights, there is no housekeeping, a little disappointed!"

"The hotel is very good, very new, the room is comfortable, clean, parking is charged, it is more convenient to drive more than ten minutes from the university. I am really drunk in the American breakfast. Every hotel has a very bad breakfast. American breakfast is like this? Why is the English breakfast so rich? I won’t order any more in the future."

"I know that prices in the United States are high, and I don’t expect the same environment and service as in China at such a price. But when I returned to the room after going out for the first day, I found that although the room had been tidied, it was not done in a perfunctory manner. The two of us had thrown it away the night before. The disposable socks and underwear in the trash can appeared on the ground inexplicably. The socks seemed to be deliberately placed under the sink, and the underwear was thrown on the carpet next to the bathroom. Can't you see such obvious garbage on the ground... …"

"Pros: Nice water pressure, sparkling clean toilet, cold mini fridge (kept ice cream frozen and water bottles chilly from fridge), good tasting ice Cons: Weird clicking noise all night, trash not emptied, stained chaise, no bag for ice bucket, dirty soap tray Our room looked and smelled clean, but there was a pink stain on the chaise lounge, the soap tray had a brown circle of gunk on it, and there was still trash in one of the trash cans. I was not about to use an ice bucket with no bag in it, but at least the plastic cups were individually wrapped. The mini fridge was nice and cold, keeping our ice cream pints frozen and chilling out complimentary Kirkland water bottles in 20 mins. Even though I closed the shower curtain fully, and made sure the magnets were properly attached on the inside of the tub, there was a pool of water on the floor when I came out. The bed was decently comfortable and springy, but the bedspread was very thin and the ”fitted sheet” was a flat sheet that was too small for the bed, not covering the bottom 2 inches on the top. The continental breakfast was full of somehow-dry danishes and chocolate filled crepes. Coffee was meh, cereal options were good, but I didn't see milk. I did see yogurt, but it didn't feel the least bit cold."