Hotels in Kucukcekmec, Istanbul

Overall the stay was quiet ok, small rooms but one could manage but we were fooled by one of the employees of this hotel, never ever fall in the trap of these employees when they suggest you a tour package. Erdinç Izer at the reception of Ibis West was one such person who fooled us with a tour package and gave us exactly the opposite of it. We were suppose to get our personal car for the tour package, he gave us a pathetic tour with Azure Tour Agency, which we never asked for. Above all, Erdinc was rude and very rude when we came back, he started shouting at us when we complained about the tour, in his words ”what can i do, its late now, i can't do anything if your day is wasted” this is how he replied, Azure tour driver was talking on phone while driving on a hill top, we were not taken to the spots for which we gave the money, the guide was pathetic and worse, such a bad tour Erdinc provided us and wanted to shut the matter by saying, ”what can i do” extremely bad experience, guys never ever book a tour with Ibis west hotel, book your tour yourself after checking the reviews because Ibis west will provide you with a pathetic tour in which the hotel can earn by making lives of the tourist hell. We were a group of 10 people and all suffered with the pathetic service by Erdinc ... at last after yelling at us for about an hour he agreed to give us a 500 Lira discount as if he was doing some favour on us. Really bad and unprofessional behaviour, if by mistake Ibis gave us the wrong tour they should have apologised and should have returned our money back but ..instead of this Erdinc planned to shout at us and say ”i can't do anything in this” Above all, next day, Erdinc agreed to call the tour package person to talk, but to our surprise when we went to the reception the next day, Erdinc has already left and the tour package person didn't show up at all ... this is the kind of response we got from Ibis West hotel .. do not ever fall in their trap ... we are really not happy at all ... attaching pictures of Erdinc, watch out for this person in Ibis west .. whatever happens to you ..he might say ”what can i do in this, i can't do anything”

I recently had the pleasure of staying at the Elite World Grand Hotel, conveniently located on Basin Ekspres in Istanbul, and the experience was nothing short of outstanding. From the moment of arrival, the warm and professional demeanor of the staff was notable, catering to every need and making guests feel genuinely welcomed. The rooms are a true highlight, exhibiting a harmonious blend of luxury and comfort, with plush bedding, state-of-the-art amenities, and breathtaking views of the vibrant city of Istanbul. The attention to detail was evident, reflecting a high standard of cleanliness and a keen eye for aesthetic elegance. The culinary offerings at the hotel are exceptional. Each dish I tried was a dance of flavors, paying homage to the rich culinary heritage of Turkey while also offering a variety of international cuisines to suit every palate. The dining atmosphere was equally commendable, providing a pleasant backdrop to every meal. The hotel’s location is highly advantageous, offering easy access to a myriad of Istanbul’s attractions, shopping destinations, and dining options. Whether one is in the city for business or pleasure, the Elite World Grand Hotel’s location ensures convenience. Furthermore, the range of facilities, including a well-equipped fitness center and a serene spa, added an extra layer of indulgence to the stay, allowing guests to unwind and rejuvenate effectively. I extend my sincere compliments to the entire team at Elite World Grand Hotel, Basin Ekspres, Istanbul, for making my stay memorable. The unwavering dedication to service excellence and the superior quality of facilities make this hotel a distinguished choice for any traveler seeking a blend of luxury, comfort, and authentic Turkish hospitality.

Good location. Price performance hotel.

I love the hotel, location and staff. It was exceptionally all very loved and kind to me. The rooms are freshly renovated and really very beautiful. The cleaning staff has done the cleanest work. Give me the pleasure again !! :)

With a stay at BLACK PALACE HOTEL, you'll be centrally located in Istanbul, within a 15-minute drive of Mall of Istanbul and Ataturk Olympic Stadium. This hotel is 11.7 mi (18.9 km) from Grand Bazaar and 12.2 mi (19.7 km) from Blue Mosque.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.

It is actually the same as the Pullman next door, and a main desk checks in and checks out. The rooms are older than Pullman's.

We were staying on the 5th floor a non smoking room/level and people smoke all the time, we complained several times the best they can offer is move you to another room Rooms and corridors smell bad from sewage, we complained, they came and sprayed something to lessen the bad smell, but it didn’t work well. Lighting system inside the room need an update for sure. The staff is pleasant and helpful but the hotel is old and renovation. We have got a very good deal almost 50% off The concierge person is very helpful, he tried to offer a good rate.

1. At the reception staff was not proffesional, they would not even stand when guest would enter, the put up the sign 9.3 on booking ( which is fake). 2. The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like smoke. Bathrooms were gross and bugs were everywhere! ! The door did not seem secure whatsoever. 3. Oh and let’s not forget about the nasty and dirty carpet in the hallway. The mildew smell and humidity in the air. 4. No Towels in the bathroom had to ask 3 times and write on WhatsApp and they would still not bring it! 5. I paid for breakfast including and they never served, said we are renovating the kitchen but i never saw any working team, or workers renovating, when asked why they are not providing any breakfast they said” talk to managers “ - but I stayed there for 5 night ( as it was not refundable) but never saw or could not talk to manager! 6. Window was not closing properly, beds where so hard, that the entire body would hurt in the morning, felt like sleeping in the floor all night! 7. No parking, No fridge, no closet, just hanger to hang things on! 8. Staff was unprofessional, they would not bother to care about any of our complaints, my room was not cleaned 3 days and they would not bother event to justify! 9. I will not recommend this place unless this is a very last resort. The one staff was respectful but all hotel staff are the reason for the poor hygiene of the rooms. I even walked pass a room that had old filthy mattresses stacked almost to the ceiling! 10. I am sure that all the positive feedback listed here are a scam as there was nothing, i mean nothing positive about it!

We ask for the airport shuttle. When we reached the airport called hotel to ask where will our shuttle be. The guy was rude. He said the driver will come inside airport and find you.it was not the case the driver was outside.called again the guy said driver is outside.when we went outside we couldn't find him. Called hotel again and he said the driver left because he could not find you. I advise him that we called you many times but that we are looking for him. The guy told us can't send driver again. Can get taxi and hotel will pay. We got a taxi and went to hotel. The reception said no I didn't say that hotel pay. We end up paying for taxi. Be careful they lie alot

The hotel is a little old, but the service is really good. We booked room No. 4. We arrived at the hotel in the early morning of the 4th. The front desk saw that we were tired and let us check in. The room was cleaned every day and our scattered luggage was packed very well. I will definitely book this hotel again when I come to Istanbul again