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Top rated hotels in Cancun

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Hotel Santa Maria
3.8/542 Reviews
The hotel was very clean and the staff were also very nice. I am very happy 
Hotel Tankah Cancun
3.3/516 Reviews
A bit dingy. Cheap but not worth it. The hotel is near Mercado 28 a good souvenir and local food complex. That is a positive. When I arrived late it took a while to wake up the recepcionist. The front gate was locked with chain and padlock ! Not very good value.
Hotel Hacienda Cancun
3.4/532 Reviews
We are 3 girls and we reserved a night at this facility for December 17-18, we would have arrived in Cancun on 15, but from 15 to 17 we would have been in Valladolid; about two weeks earlier we sent a message to the facility asking if it was possibly leave the baggage from 15 to 17 at the building despite our reservation for 17-18, the building responded by telling us that they have a reduced space for the baggage, but if it was possible in terms of space, We could have quietly left the baggage. On 15, as mentioned, we arrived at the building and asked if it would have been possible to leave our things and they answered us super-smoothly saying they had not this service , when we knew that it was clearly not the truth because we had already communicated with the structure, we made this in mind and highlighted the fact that if we could also have paid for the service the receptionist suddenly changed Version telling us that we could have left the bags by paying them 400 pesos for two days! About 40 euros for two truly small baggage (the hand baggage you can carry on the aircraft)! Therefore we asked for explanation about the fact that no one had mentioned us such a high price and I showed the message that was not mentioned at least one payment, they took a joke of us saying that the message is automatically sent from the computer (when it is not clearly so). The service was very bad, the people working in the building are very short, the hotel room is bad, the air conditioner does not work, the shower has no water container and consequently all the bathroom is flooded and if one wants to do a little shower and The whole room washing your hair washed because the water goes out of the bathroom! all terrible, starting from the reception! extremely short.
Hotel Avenida Cancun
3.9/572 Reviews
The airport is OK, the environment is OK.
Hotel Chi Ibal Hu Cancun
1.5/575 Reviews
NO HOSPITAL HERE, we booked for 2 nights in August 2022 considering it was a too modest hotel but “comfortable” only to get to sleep, when we arrived at the hotel we paid and delivered us a room in the worst conditions, totally different from the photos shown on the booking pages, but truly a ASSVEROSITY, all dirty, full of hair, soaps and towels used, the bathroom was shameful, the super door plate is unsafe... of course we abandoned the The hotel is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very good and it is very
Soy Local Cancun
3.7/55 Reviews
It has been 4 weeks since my stay at this Hotel. The first reason for my dissatisfaction is that they charged me €42 (800 Mexican pesos) for leaving my backpack for a few hours at reception after check out, a deposit that would be returned after my luggage collection, something that after 4 weeks I have not returned despite complaining to them. They claim to have problems making an international return. Where has this been seen? Where has it been seen that they charge you such an amount in deposit for leaving suitcases? And after my trip I have to continue claiming? It's sad and I'm going to file a complaint. The stay: first they gave us a room where only one light worked, the air conditioning made noise as if there was a truck inside, it was impossible to put it to sleep, then we had no water, a trickle of cold water came out of both the sink and the shower. We arrived so tired that we asked for change in the morning, after also telling us at the pool a girl that the same thing happened to her family and they complained ”very loud, huh.”

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