Red Roof Inn Cartersville-Emerson/LakePoint North

It's always a pleasure staying here. The front desk staff has always been nice to my family. The rooms are clean as well as the beds and towels. My only dislike is other patrons with their untrained pets. Barking dogs should not be allowed. Besides no real breakfast, this was a perfect stay.

Place was very crappy remodeled and say the offered breakfast but there was left at 730am will never stay there again

The towels were dirty, bed sheets had stains but were washed "I pray". Parking lots wasn't lit the best. The floors had not been vacuumed for sure. Inconsequential but the fridge wobbled which can simply be fixed by twisting a leg to the correct height underneath. Cost was the same as an Econo Lodge which would have been nicer. Interior of the entry of hotel for checkin needs to be cleaned. There is a dead spider right next to the buzzer.

Towels were stained, 12x12 in hole in wall, shower curtain rod broken, shoddy workmanship flooring, Bad Cigarette smoke smell, even an ashtray in the room. Sneezed all night

Chairs in room were gross. No coffee in room OR in lobby at 7 am. Heat had to be set on high only. No vending machines where marked, I know minor issue, lamp shades in room were disgusting looking. Floor was sticky.

Terrible stay. First of all, they didn’t have the room I reserved available so I had to pay more when I got there. The room was DISGUSTING. I literally couldn’t even eat the food I brought with me. The shower was so gross I just went without. I will absolutely spend a little more $$ to not deal with another red roof inn ever again.

The room I booked was not the room I got ok stuff happens I understand but when it came to check out time management was very unfriendly I asked for 20 mins extra to check out told 11 00 am check out time one person told me yes that's fine then manager was knocking on door saying I had 5 mins there is no extension of I want to pay $20 I could stay 1 hr if not you got 5 mins to get out and leave door open so he made sure door was open and stayed opened whole I was getting my stuff together people passing by could look right in while I was packing I Ii found out I'm not the only one that got treated like that there been others manager was luckh that I didn't lay my hands on him to teach him cuztomer service he needed it to be beaten into him they know nothing about customer service remember customers are the one that pay the bills and there slary this one definitely giving Red Roof a bad name

Ok, bed not comfortable. Room was clean, but musky smell, went out a purchased a deodorizer and then was ok. Breakfast lacked alot.

I booked at the red roof by mistake thiknking it was the hotel across the street. This place is terrible. Smells rooms are falling apart from toilet to air conditioning didnt work. Entry door didn't close. When i complained they just said.... its ok. Hahaha not ok. They acted like they are hearimg these complaints for the first time. Had to pack up and go across the street to the other remodeled hotel. Honestly i dont know how this place stays open.