Grand Sahid Jaya CBD

Grand Sahid Jaya CBD Reviews

Grand Sahid Jaya CBD

Jl. Jenderal Sudirman No.Kav. 86, Karet Tengsin, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10220, IndonesiaView hotel details
Grand Sahid Jaya CBD
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Guest Reviews of Grand Sahid Jaya CBD

8.0/10
Very good
126 review
Verified reviews
Location8.6
Amenities7.4
Service8.1
Cleanliness7.8
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All reviews(126)
Positive reviews(115)
Reviews with photos/video(21)
Great location(29)
Delicious breakfast(14)
Clean pool(8)
Great swimming pool(8)
Too noisy(8)
Large rooms(6)
Great value for money(6)
Perfect for business trips(5)
Negative reviews(11)
Anonymous User
Deluxe Room
Stayed in Nov 2025
Business traveller
63 review
9.2/10
Great
Posted on Dec 9, 2025
This hotel is in a great location in the business district, making it convenient for getting around. The rooms are spacious and comfortable, and the facilities and services are quite good. Compared to other hotels nearby, it's also more affordable, making it an excellent choice for travelers.
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Guest User
Deluxe Room
Stayed in Dec 2025
Family
2 review
9.0/10
Great
Posted on Jan 11, 2026
It would be really nice if the management upgrades the amenities like kettles, minibars and bathroom tools. While they are still working, the wear and tear is visible. Another issue, the sound/noise isolation for the rooms facing pool area should be improved. Besides these the stay was excellent, the staff is extremely polite and helpful.
Guest User
Deluxe Room
Stayed in Nov 2025
Business traveller
4 review
4.0/10
Posted on Dec 12, 2025
I heard it had been renovated, so I stayed there, but I was wrong. The quality was the same as a 400,000 rupiah hotel. There was hair in the bath, no face towels, the ventilation fan was broken, and there was graffiti by children on the wall. The room was terrible. I would not recommend this hotel.
Guest User
Deluxe Room
Stayed in Nov 2025
Business traveller
8 review
3.5/10
Posted on Dec 13, 2025
Certainly not a 5-star hotel, probably 2 star at best, on both the amenities and services. The lobby reception is about 4-star standard, the room is 2 star and the breakfast is 2 star perhaps on variety and 1 star for food quality. I requested for two additional pillows, first at the reception, then nothing came through after 30 min, then I followed up with a phone call and nothing still after another 30 min, and then made yet another call before someone knocked at my door and handed me 1 pillow. I politely told him that I requested for two, and he replied "maximum two pillows!" (well yes that's what I requested). He then rather reluctantly went away can came back with another pillow. Maybe he was having a bad day. To be fair, the price did already indicate that it cannot be a 5-star hotel. You get what you paid for. Will pay more for a bette quality hotel for sure.
francois de navacelle
Deluxe Room
Stayed in Nov 2025
Solo traveller
25 review
9.5/10
Amazing
Posted on Dec 7, 2025
Overall good hotel. Nice location and very nice swimming pool ( deep and with fresh and clean water). Only issue is elevators which are really slow
Guest User
Deluxe Room
Stayed in Oct 2025
Business traveller
2 review
8.0/10
Very good
Posted on Dec 16, 2025
Good service, decent environment, and clean, tidy rooms. The price is reasonable, making it suitable for business travelers or solo trips. It's close to my company, so transportation is convenient, but traffic can be quite bad. Public transport is recommended.
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Guest User
Deluxe Room
Stayed in Oct 2025
Couple
6 review
10/10
Outstanding
Posted on Nov 16, 2025
The hotel is vintage with Javanese style. I got big room with the pool view. The best is the breakfast with various traditional and western menus. Highly reccommended for escape from the hustle bustle of Jakarta.
Yunazz
Deluxe Room
Stayed in Sep 2025
Business traveller
2 review
9.0/10
Great
Posted on Dec 7, 2025
Great location, pool and other facilities are slightly old tho. Abit difficukt to get some food but very nearby to central side of the mall. Besides that all good!
Guest User
Deluxe Room
Stayed in Aug 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Sep 30, 2025
I stayed very briefly at the hotel on the 25th (room 1515), checking in and then out that same evening, as my flight was at 00:45 on the 26th. I had mistakenly thought my flight was the following day, but thanks to the gentleman at the front desk around 10pm, I managed to make it on time! I also want to express my gratitude to the two incredibly friendly ladies who checked me in. They went above and beyond to make me feel welcome, even though my stay was less than four hours. Their warmth and professionalism left a lasting impression. Although short, my experience was wonderful, and I truly appreciate the excellent service from the team.
Response from Property: Warmest greetings from Grand Sahid Jaya Jakarta.Thank you very much for taking the time to share your kind words and positive experience with us. We are truly delighted to learn that, even during your short stay, our Front Office team was able to leave a lasting impression through their warmth and professionalism.Your appreciation for the gentleman who assisted you with your travel arrangements and the two ladies at check-in has been shared with them and the entire team — they are thrilled to know that their efforts made your stay memorable.We sincerely hope to have the pleasure of welcoming you back for a longer visit in the near future, so you may enjoy more of the authentic hospitality and heritage experience that Grand Sahid Jaya is known for.Warm regards,Michael VolkerRoom Division ManagerGrand Sahid Jaya Jakarta
Guest User
Deluxe Room
Stayed in Jan 2025
Business traveller
1 review
8.0/10
Very good
Posted on Feb 28, 2025
Central location , cozy place. Chinese restraunt is good and quiet. Bagwan Solo breakfast is also nice.
Response from Property: Thank you for staying at Hotel Grand Sahid Jaya Jakarta and thank you for your great feedback to our service and facilitiesWe look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing you with an even more special experience in the future.Thank you again for your time and consideration. We look forward to your next visit!Warm RegardsVenny Artha General Manager
quoide9
Deluxe Room
Stayed in Aug 2025
Other
9 review
8.5/10
Very good
Posted on Oct 4, 2025
Booked because i watched concert in this hotel and it turned out the best decision!
Response from Property: Warm greetings from Grand Sahid Jaya Jakarta!Thank you so much for choosing to stay with us during the concert event and for sharing your wonderful feedback. We are truly delighted to know that your decision to stay with us turned out to be the best one!We hope you enjoyed both the concert and the comfort of our hotel. Your kind words truly motivate our team to continue delivering memorable experiences for all our guests.We look forward to welcoming you back soon for another enjoyable stay at Grand Sahid Jaya Jakarta.Warm regards,Michael VolkerRoom Division Manager
Anonymous User
Deluxe Room
Stayed in Jan 2025
Business traveller
10 review
8.5/10
Very good
Posted on Feb 20, 2025
Room is truly spacious, this time I stayed on thr 3rd floor with swimming pool access which would be nice if I can mange time to enjoy the pool.
Response from Property: Thank you for staying at Hotel Grand Sahid Jaya Jakarta and thank you for your great feedback to our service and facilitiesWe look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing you with an even more special experience in the future.Thank you again for your time and consideration. We look forward to your next visit!Warm RegardsVenny Artha General Manager
Amanda A Atan
Deluxe Room
Stayed in Oct 2025
Solo traveller
74 review
8.5/10
Very good
Posted on Dec 18, 2025
Nice decent room. Good service . Good breakfast. Helpful staff
George Cheu
Deluxe Room
Stayed in Jul 2025
Business traveller
14 review
7.0/10
Posted on Aug 22, 2025
Average budget hotel at Sudirman area. Still have old room which is not refurbished yet
Response from Property: Dear Valued Guest,Thank you for staying with us at Grand Sahid Jaya and for sharing your feedback.We appreciate your honest comment regarding some of our rooms that have not yet been refurbished. Please be assured that we are gradually renovating our facilities to provide a more comfortable and modern experience for our guests.We are pleased to inform you that we currently have our newly renovated Nakula Sadewa rooms, which offer a fresh and modern atmosphere. These rooms can be enjoyed with an upgrade upon check-in, subject to availability.We truly hope to have the pleasure of welcoming you back in the near future, where you can experience our refreshed rooms and improved facilities.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya
Adventure_r
Deluxe Room
Stayed in Apr 2025
Business traveller
3 review
5.0/10
Posted on Aug 3, 2025
The hotel was dirty and my room smelled of cigarettes- I requested a new room and the 2nd room smelled moldy. The bathroom was dirty and there was a water leak. It was close to my business meetings - will not stay again.
Response from Property: Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the cleanliness issues and unpleasant odors you encountered in both rooms, as well as the bathroom condition and water leak. This is far from the standard we aim to provide, and we understand how disappointing this must have been for you.Please be assured that we have addressed your comments with our housekeeping and maintenance teams to ensure such issues are rectified immediately and prevented in the future.While we are glad that our location was convenient for your business meetings, we regret that we were not able to provide the comfortable and pleasant experience you expected. We also would like to share that we have recently opened newly renovated guest rooms, designed to offer an upgraded and fresher stay experience, and we hope you might consider trying them should you visit Jakarta again.We value your feedback as it helps us improve, and we truly hope you might reconsider and give us another opportunity to serve you better in the future.Warm regards,Venny ArthaGeneral ManagerGrand Sahid Jaya