Hotels near Old Towne Market Square in Chandler

I paid for breakfast, but I ended up making coffee for breakfast. The room that didn't have breakfast was also used as a utility room, and my name was taped on. It feels bad. The sanitary conditions are also relatively poor. Some rooms are under renovation.

They’re thorough and patient. I’m currently dealing with a lot & I feel immensely overwhelmed and scattered brained, unfortunately along with an urgent matter along with family in the hospital. Nevertheless, they have been very considerate and welcoming. It makes a difference. It really does.

Gold member. Room 1st floor. Really poor. Stayed here 2 years ago, pre-covide. Under renovation. Still under renovation. Lobby full of boxws. Hall full of boxes. Walsl beat up. Room walls beat and kicked up. Shower ??? faucet and handle covered with ”white” blotches.Avoided!! Checked bed for bugs, found none. Room walls beat, kicked and pretty poor. All furniture looked like out of Bates Motel. Poor!!! Surface of night stand and desck covered with dried gunk, Had to scrub just to lay glasses down. No coffee in lobby. Alleged breakfast to go but never saw anything. Really dissapointed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. WILL NOT STAY AGAIN. Dump.

The staff was very nice all the way down to the housekeeping... The apartment was clean and very nicely decorated... The only thing that I think they could improve on is trash cans, a plunger, a coffee maker, cups and a couple of small pots 1 pan with lid and dishes in the rooms they can even be disposable dishes and eating utensils... Other then that the stay was excellent... Would most definitely stay again and tell anyone I know that is looking for a nice place to stay to stay here... Daughter was upset we had to go...lol

When you stay at Homewood Suites by Hilton Phoenix Chandler/Fashion Center in Chandler, you'll be in the business district, within a 15-minute drive of Arizona State University and Chandler Fashion Center. This hotel is 11.2 mi (18 km) from Arizona Mills Mall and 11.8 mi (19 km) from Tempe Town Lake.Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.You can enjoy a meal at the restaurant serving the guests of Homewood Suites by Hilton Phoenix Chandler/Fashion Center, or stop in at the snack bar/deli. For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.Make yourself at home in one of the 133 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Absolutely have nothing bad to say at all. Customer service here is the absolute best.

The staff was very friendly the rooms were clean and they were very accommodating I was very fortunate to be able to be helped by Katie at the front desk she was very accommodating when I requested a room with a hot tub because previous night they were not available. And a bonus I was right next to the pool. Definitely will come back!

Great place to stay would recommend to anyone. Hotel is very nice and great location for a family

I want a take moment to share my wonderful experience with Front office Staff Alma. She was kind friendly and ever willing to help, folks like these make Travel easy and hassle and are good for business. as a 15 year marriot customer, am thrilled but not suprised by such wonderful staff, keep it coming guys......... Cheers Srikanth

Usually I don't write reviews, but this experience as Hilton Diamond Reward member almost left me sleeping in the car. I was moved from Doubletree Hilton hotel due to water issues, on night 1of3 of my stay. Since Doubletree was not successful to secure another Hilton hotel for me, I was advised and proceeded to call Hilton hot line and get the hotel through Customer service line. Over 40 min on the phone and I was put in to Hilton Phoenix Chandler. As I was advised by Doubletree Manager, my rate would stay the same as I was to pay $160 per night and would be awarded points for my inconvenience. Customer service has discussed over my personal phone details with Doubletree Manager, before I left. Points were awarded right for my inconvenience. Hilton Chandler had my reservation ready and I was able to get in to the room close to 10pm. In the morning I noticed that an email came in that all my awarded points were used for 1st night at Hilton Chandler and also my CC is to be charged an additional $130 on top. Stop by at front desk around 7AM next morning and explained all the situation as mentioned above. Was told that the manager would come in and check all and get back to me. Back in the hotel around 4:30PM and noticed a VM left on the room number (not my personal phone, but a room phone) Called back to manager that left me a VM and she called right back. Manager of Hilton Phoenix Chandler advised me that room charge is to be $220 and they will not be matching Doubletree as was promised to me by Doubletree and Hot Line CR that booked this hotel. I asked manager to call in to Doubletree so we can discuss further and was advised that she is leaving in about 15min and that the rate is to be at $220 per night for next 2 night (was to be $160 as was Doubletree original rate) At that time I tried unsuccessfully reaching out to Doubletree manager. I told Hilton manager that I will not be paying $220 as that is not right and was basically told to vacate the room. I packed up and left Hilton Phoenix Chandler Hotel, manager did not even come out or already left by around 5:15PM as I was leaving the hotel. No apology or any words from front desk just a simple BYE BYE. This manager more concerned about her leaving on time, then taking care of basic duties as following up on hotel issues. As a Hilton Diamond Reward member with travels on weekly bases and spending 3-4nights a week in different hotels throughout US, this experience definitely sticks out and deserves a Negative review. Manager never reached out back or any other apology was given and will definitely is being reported to Hilton Hot Line for an investigation in to this issue. Lost Points Lost work hours Almost slept in the car. I ended up staying at Marriott for the next few night, which is just ok. Issue cost me over 4 hours of lost work time, and that is just mind blowing!!! I would Highly recommend NOT to stay at Hilton Phoenix Chandler due to Management Ignorance. I would Hi