To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(936)
Positive reviews(911)
Reviews with photos/video(105)
Classy environment(96)
Delicious breakfast(67)
Friendly front desk staff(58)
Large rooms(42)
Perfect for business trips(25)
Convenient parking(15)
Stayed multiple times(10)
Close to airport(4)
Negative reviews(25)
Ketong
Family Room - City-View (Upper floor)
Stayed in Aug 2023
Other
6 review
5.0/5
Outstanding
Posted on Aug 13, 2023
The room was very good, but the toilet seat was stained. I wiped it myself. Ctrip checked in early, but there was nothing I could do about it before the room was vacated. I had to swipe a card to enter the toilet downstairs. I couldn't use it until I checked in. I called again after three o'clock to ask when I would check in. Shouldn't I send my stored luggage in if there is a room?
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Changsha Window of the World Radio and Television Convention and Exhibition Center Echarm Hotel is regularly and quantitatively maintaining and updating the room environment, equipment and public area facilities, so as to make your stay more comfortable and tidy. Environment, the toilet downstairs needs to swipe the card, but guests who have not checked in can also go to the front desk to get the toilet card. I hope you will have a new experience next time you visit! Looking forward to experiencing it again!
haifengsou
Stayed in Apr 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 22, 2023
Yishang is still very cost-effective, the high-rise view is very good, the facilities are complete, and the bathroom is separated from wet and dry. Praise!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation, we will continue to work hard with your encouragement and support, and I believe we will do better! Thank you for your continued support! Good luck!
Anonymous User
Superior Queen Room
Stayed in Mar 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Big room, good service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that your stay at Changsha Window of the World Radio and Television Exhibition Center Yishang Hotel will feel like home. We look forward to seeing you again to review our progress, and wish you a happy day!
Anonymous User
Comfortable King Room (Nordic light luxury style + spacious and bright + high-rise city view)