Guest User
December 26, 2023
Staff: excellent professional staff; gave discount for inconvenience Rooms: quality varies by different floors on floor A, same as reception, WiFi connection nil inside room no towel bars at all in bathrooms; additionally, shower walls so high that it's impossible to throw towel over to dry not enough general room-lighting few wall outlets for charging beds on funny oversized foam cushion platforms, making it difficult to get on bed; felt like stepping on waterbed to reach bed. Access to hotel: inside Phoenix mall not easy to spot, whether by foot (from inside mall) or by vehicle ( through garage) garage level access is not sign posted security staff not informed about letting in different types of vehicles to the hotel access in garage; some wouldn't let in auto rickshaws or taxis some security guards didn't even know that there was a hotel in the mall Meals: Breakfast included nothing outstanding taste-wise, no fresh fruits, but sufficient