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"The room was spacious and wonderful, equipped with a dining table, washing machine and dryer. As I checked in outside business hours, I received clear instructions via SMS on how to check in, where the parking lot was, and how to enter. Parking is an additional fee (600 yen including tax), but I was sent a URL for card payments, which allowed me to pay without any trouble. However, I used the nationwide travel support to stay here, and had a very unpleasant experience with the exchange of regional coupons. When I received a confirmation call, I was told that I would be given six regional coupons for two adults, and when I asked what about children, I was told that coupons could be issued to children under 12 years old if they had proof of vaccination or negative test results. I asked them to confirm, but they insisted that it was written in the manual. I simply said I understood and hung up the phone. When I sent the proof of vaccination for adults by email, I included an explanation that the Fukuoka Prefecture official website states, ”*Children under 12 years of age do not need proof of vaccination certificates if accompanied by a parent or other guardian who lives with them and has been vaccinated and tested.” and sent the email.The next day, I received a reply saying that they could give me the regional coupon if I only needed to show identification."

"This hot spring hotel has a long history, the Showa era, the decoration inside is very nostalgic, the staff are mostly elderly, the staff is friendly, do not understand English, this hotel gives a very nostalgic feeling, but also free parking. The hotel has 2 large baths and family styles. There is no convenience store nearby, but there is a sales department in the hotel lobby. Cup noodles and snacks are available, and there is a drink machine. Breakfast is on the first floor, Japanese breakfast, very good."

"We enjoyed staying at this beautiful traditional hotel. Serene Japanese garden, friendly service and nice hot spring. We loved everything about this hotel and will recommend to others!"

"It was stated that it was 4 minutes from the station, but it was actually about 2 minutes near the station, but it was a little difficult to understand. I checked in in the middle of the night, but there were people at the reception. Perhaps, I think people are always sitting at the front desk except when cleaning. However, since the location of the bathrobe was difficult to understand, I think it is necessary to devise such as putting it on the bed."

"The breakfast is good, and there are hot springs. Friends said they like it very much. If there are friends to travel there, I would highly recommend it. Whether you are bringing your kids or friends to play, it will be a good choice!"

"The room was very clean. I could hear the noise from the next room quite well, which woke me up early in the morning. Other than that, there were no other issues."

"The room was equipped with a small kitchen and bathroom. It was clean and comfortable. You had to take your luggage up to the second floor as check in was located there. From there you could use an elevator."

"More convenient if using a car, parking is free however parking lots may be full at night so better to reach earlier at the hotel. There's also free onsen facilities and a comics room, and there's two buildings so might be confusing when navigating around the hotel. Overall experience is a good stay."