Wyndham Grand Plaza Royale Huayu Chongqing Reviews

The hotel location is near to airport and train station. Clean and service is good. Only drawback is the centralize aircond as we have difficulty setting room temperature due to the centralize settings.

Nothing much in the hotel and the smoke smell is so heavy when I already requested non smoking room. Talk to the reception and they change a new room to me immediately . Nothing much nearby too.

Location not in the city center , service, facilities and food was average.

top location as next to railway station west. hotel bus available for transfer is free! breakfast is generous! danke! giancarlo aus der schweiz

Convenient location, nice facilities, big and clean spaced room,

Lack of English speaking staff, limited offer in the lobby bar

Nice location

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This stay was such a pleasant surprise! The hotel service was impeccable. Grace took the initiative to help us upgrade the room type and gave us free breakfast. As soon as we entered the room, we saw fresh and delicious welcome fruits. What touched me most was the thoughtfulness of the staff. The cleaning lady saw the children accompanying us and took the initiative to give us cute toys. The children loved them and played with them for several days. The details are full of care. Such warm and thoughtful service is definitely worthy of five-star praise. I will choose this place next time I travel!

The stay experience was very satisfactory! The front desk service was enthusiastic and professional. A lady named Clara smiled and patiently answered all questions from the moment she saw us enter the store to the check-in. The hotel facilities are complete, the rooms are comfortable, the bedding is soft, and the sound insulation is good, which makes people sleep well all night. The most touching thing is the "responsive" service attitude of the front desk. Whether it is an extra set of toiletries or a late check-out, it can be arranged quickly, which really makes guests feel at home. I will definitely choose this place next time I travel, and I strongly recommend it to all guests who pay attention to details and service!

The hotel experience was great! The room was clean and comfortable, with all the necessary facilities and a quiet and pleasant environment. Manager Zhou was warm and thoughtful to the guests, whether it was the welcome at check-in or the timely resolution of problems, which made people feel warm and caring. The hotel's dining was also great, with rich and delicious dishes. In short, this was an unforgettable accommodation experience and I will come again in the future!

I have to give this hotel a full score for its service! From the warm and considerate check-in instructions at the front desk to the responsive response speed of the room service, it makes people feel warm. The porter took the initiative to help carry the luggage, and the cleaning lady would also organize the items thoughtfully when cleaning. When encountering unexpected needs, the staff Grace immediately coordinated and solved them, and served with a smile throughout the whole process, professional and sincere, truly making guests feel at home!

The hotel has an elegant environment, clean and comfortable rooms, and complete and high-end facilities. The service staff is friendly and responsive. The duty manager Xiao Liu also gave us breakfast and upgraded the room. The breakfast was rich in variety and delicious. The overall experience was great. I will choose this place again next time and strongly recommend it to friends and family.

I accidentally stayed at Huayu Wyndham Hotel this time, and it felt beyond my expectations. The lobby was very clean and spacious when I entered the door. The front desk was very enthusiastic and responsive when I checked in. In particular, the front desk service Kitty was very friendly and upgraded the room type for free. The floor requirements were also met, and tea was also provided at the front desk. We booked two rooms this time, and the front desk arranged them on the same floor for us, which was very convenient. The check-in experience was very good. The hotel front desk was gentle and sincere, and the room was spacious and bright. A lot of toys were provided for the baby, and a bed guard was added. Thank you very much! The ladies at the front desk were very considerate. They helped us think of everything we didn't expect. It was definitely a surprise. I started looking forward to finding an opportunity to stay in this hotel next time before I checked out!