Bellevue At Trinity Beach

The hotel was lowkey but has everything you need for a holiday.

I'd rather write positive things and wasn't going to say anything, but as I have been invited by the people running this business to review our stay, I will. In their letter that was pushed under the door on our last day it states "Your feedback is important to us!" We have travelled extensively during the last 20 years, and have stayed at many nice places. We only stay at 4/5 star. It looked fabulous on the internet, but that's where the honeymoon ends. This place is without any doubt the worst place we have ever stayed at. It is mostly due to the lack of maintenence and the very poor attitude of the reception staff if you have any problems. They are "reactive" to any of your concerns, rather than being proactive. Rather than checking things as the rooms are turned over, they wait for the complaints - but get aggressive like they did with us by offering to refund us and to find other accommodation because we had some issues. It's probably because most people just stay for a day or 2 and put up with the problems. We stayed 7 nights and the main 2 problems were the light entering the rooms at night (due to poorly fitted, cheap window treatments) and the "energy saving" air-conditioning controllers. We are from the south and not used to the humidity and usually sleep with an A/C at 22 degrees. However, the "energy saving" remotes couldn't be adjusted below 23 degrees and the fan speed is controlled at the lowest speed. Other problems include the sink in the ensuite filling up when the plug is out. Loose toilet seat that couldn't be adjusted. Infestations of cockroaches and silverfish. Cheap rubbish 32cm "Hisense" TV's in the bedrooms. The TV remotes didn't work very well either as the batteries probably needed changing (but too scared to dare ask for replacements). The ceiling fans need cleaning and the one above the dining table is permanently on (electrical fault). The smoke alarm went off midway through our time here (another battery required) so we removed it and put it in the boot of our car - then replaced it upon leaving. When we arrived the shower head in the second bathroom was held up with sticky bandage - but was reluctantly fixed when we mentioned it. The safe was locked. The flouro light in the kitchen flickers and needs replacing. Their maintenence man has a poor attitude, as does the receptionist. To cap it off, if you do choose to stay here, don't select the beachfront rooms as you will have the sun blasting directly into your rooms for 2-3 hours in the morning and the see-through blinds offer little resistance, and only have a room on the top floor or you will have to put up with the noise from people above you. The noise from the crashing waves is substantial at times throughout the night - so something to consider if you are a light sleeper. Entry to our room is by an old and loose (needing replacement) keyed lock - and even the key was bent. Doors squeak, the driveway is very steep (too dangerous to walk down if it's been rainin

Very quiet location. Spacious apartment. Great communication and help from the manager.

We are a family of 4 and we booked at Bellevue Trinity Beach for a week. We finally spent only 3 nights because of the cyclone Jasper. Our stay was short but great. The view from the apartment is amazing. The place is well maintained and you will find all you need in the spaceous apartment. Also, you're close of many restaurants, groceries and more. A really great place. We hope to come back one day and enjoy this nice place for a longer period.

Simply fantastic place! thanks so much Laura for your hospitality, that ocean view best we have ever experienced!!