I had stayed at this hotel for a day on 21st October 2024. I had forgotten my pair of Coach shoes of worth 16,500/- at the hotel. When I called at hotel and asked for the same, they told me that they had found my shoes and they never felt important to inform me or contact me for the same but instead they threw it off without any consent. Their GM then had called me for settlement and when I shared the actual price of the shoes by sending them the picture of shoe box with price mentioned, he wanted me to compromise on the same saying I had worn them for a year now. Then he still had committed to reimburse me the amount of 15000/- but not immediately. I asked him for the written commitment on whatsapp, he had sent me from his personal number instead of official emirates hotel number. As per his commitment, he should be reimbursing the amount within 6th November and when I told him that I am travelling at that time he just asked me to give some other contact person number which I did not want. It is Emirates internal issues and I do not want to be a part of their internal settlements. I had requested them to make the settlements by 4th nov and send me the written note of the same from their official WhatsApp number, I haven’t received yet. I am not really sure of their reimbursement and commitments made. Will update here if the hotel actually stick on to their words and if they take care of the same. Humble request to all the guests wanting to book their stay in Emirates hotel, please take care of your belongings and have a check on them as you may never know when they will be thrown without your consent. Also according to their GM if you lose anything expensive like gold they will keep that in their deposit for clients to claim but if it’s something like shoes or anyother kind of materialistic valuables, they dont find it important to inform the guests about the same and just throw it off and while claiming for the same they will expect you to compromise on its value and adjust with their settlements and according to their timelines no matter if you belong to that particular city or not. So, please think twice before booking your stay here. Please do not stay here if you carry anything valuable or expensive stuffs with you and even if you stay please be extra careful.
Except for its location, there isn't a single good thing in this hotel. The first room we were showed smelled of cigarettes, with stains on bedrests, an old ac buzzing. Then we were moved to another one where again the ac didn't work. On the final movie, by then we were exhausted, we were in a room where the door didn't lock properly. There was no extra latch, bolt or anything for guests safety. When told the ***ager said that it couldn't be done at short notice. At night we had to move the two chairs and the table next to the door in case anyone walked in. My elderly aunt want petrified of the situation,we being three women travelling. Got up with the creaking sound of the exhaust. In a early risers city like Kolkata, i. This hotel the restaurant opens for tea at 7:30. The tea kettle in the room had a lid coming off, and the temperature control inside falling off when used. All in all a very poor experience. Would not recommend at all. There are much better places available in Kolkata at this price.
It was very comfortable stay at victoria hotel, kolkata. I found the loaction very convenient which is easily accessible to public transport, malls, super markets and some good restaurants. When i reached at victoria hotel, they greeted me with welcome drink and quickly completes my check-in process. When i entered the room it looks very well maitained, neat and clean washroom, beautiful furnitures, with all amenities working properly. Here i also enjoyed delicious lunch from their restaurant and they had good choice of bar menu too. The hotel staffs are very polite, attentive and helpful. I really loved the hotel.
95 reviews
1.0/5
Price from
£29
per night
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The Mark Hotel Kolkata is a luxurious hotel located in the heart of Kolkata, India. It offers modern rooms, suites, and apartments with amenities like free Wi-Fi, a fitness center, and a rooftop pool. The hotel features a restaurant and bar, as well as a spa and wellness center. The Mark Hotel Kolkata is close to several popular attractions, including the Victoria Memorial, the Indian Museum, and the Maidan. It's also convenient for business travelers, with the Kolkata Convention Centre and the city's major commercial hubs nearby. Some of the hotel's notable features include:
Good Hotel , Good Service, in house restaurant yet to be operational as per the Front office will be operational by Mid June. Very good location close to Gariahat Main Market and lots of highly rated restaurants and cafe around the hotel. Personally had few meetings at Kasba and Jodhpur Park both were very close and convenient for me to reach.
If you want a comfortable stay near the airport for a long layover this place is great. Clean facilities, friendly staff, decent food and drink options and most importantly, 5 mins from airport terminal. Perfect for a layover stay if u have an early morning flight to catch
Was a part of the Bank group came for conference. Team ITC Sonar was excellent in taking good care of us at every point. It was a great experience to stay as it had a beautiful lily pond which gave a lovely feeling to mind. Thanks to Mr. Sujoy for taking care of us . Will plan to revisit with family again .
Excellent service provided by pride staff especially Ramesh Chouhan, from house keeping . Room is very comfortable and staff is very hospitable. Food is very good and service is very fast. Ambience is excellent. I would love to stay here during my future trips to Kolkata.
We recently visited Taj Bengal to celebrate my wife’s birthday, and our experience was absolutely unforgettable. From the moment we arrived, we were greeted with warmth and exceptional hospitality. Every staff member we encountered was courteous and attentive, making us feel truly special. A special shoutout to Mr. Sanjib Ghosh, who went above and beyond to ensure everything was perfect for our stay. His attention to detail and care made all the difference. A big thank you as well to Miss Shreya for beautifully decorating our room—it added such a personal touch to the celebration. Taj Bengal truly made this birthday celebration a memorable one, and we can't wait to visit again. Highly recommended!
The experience was simply amazing! Gopal and Prasanjit provided exceptional support and went above and beyond to make everything seamless and hassle-free. Their dedication, professionalism, and warm attitude stood out throughout the entire process. Gopal was incredibly attentive and ensured that all my concerns were addressed with patience and care. His ability to handle situations with confidence and clarity made me feel valued as a customer. Prasanjit was equally impressive, showcasing remarkable knowledge and efficiency in his service. He went the extra mile to ensure I had a smooth experience, which I genuinely appreciated. Their teamwork and customer-centric approach made the entire experience memorable. It’s rare to come across such committed individuals who truly understand the value of excellent service. They both demonstrated a genuine passion for helping customers and made me feel special throughout my interactions with them. I would highly recommend their service to anyone seeking top-notch support. Their positive energy and willingness to assist truly set a benchmark for exceptional service. Thank you, Gopal and Prasanjit, for making my experience so wonderful!
Outstanding
44 reviews
4.6/5
Price from
£65
per night
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4.5/5
Excellent
PPARAM BHULLARNice, still have to improve alot of things
I am trying to reception but call go to emergency department
SSinghVikasThe room I stayed in was spacious, clean, and well-maintained. The bed was comfortable, and I had a great night's sleep. The bathroom was modern and equipped with all the necessary amenities.Overall, my stay at Taj City Centre New Town was excellent and I would highly recommend it to anyone visiting Kolkata.
SSwikrutiWe booked a night here at the Holiday Inn Kolkata hotel. I have stayed in Holiday Inn chennai as well. However, the standards of cleanliness and amenities and the room, the bathroom fittings and floor were low and some areas felt unsanitized as well. The floor in the room also lacked cleanliness.
They also had a torn bedsheet on our bed which I asked them to remove and they very quickly and diligently changed it. However, I was disappointed since the finishing checks if the room is in good condition for the next guest needs improvement.
The walls lacked lustre. And we paid approximately 62 EUR. Maybe they need to check the standards of other Holiday Inns like in Chennai.
Food that we ordered was nice. 10/10 on that.
But somehow the brand that Holiday Inn is and that we experienced in Kolkata was a huge mismatch.
I hope they look into all this.
IIdyllicExcellent stay, and great to meet three musketeers enthusiastically led by Mrs. Chowdhury. Except for dyed grandpa at the reception with an ego of a size you may call not quite ok in the hospitality business and quite preoccupied, but still an interesting guy to talk to a lengthy monologue into his deaf ears who then responds by wielding a trick on how to insult a better person in a subtle ***ner. Five star quality room. Just be careful on the street as a fast and furious car chasing its own tail pipe occurred as I was advising a very strange uber driver. The hotel was professional enough to be courteous and very sweetly invited us back. That is the confidence one wishes to see in the hospitality business.
GGuest UserPreference was for hotel near airport. This hotel is bang on the busy road of Kolkata. Rooms are smaller and suitable only for one person per room. Somehow hotel is loved by north East Indians, south East Asians and Chinese folks. Ac was good. Shower was well quarantined. Overall Breakfast preparation was bit salty. May be chef can evaluate the reasons. On last day at breakfast I casually asked, why don’t they keep some Bengal sweet at breakfast?, as a delight, I was offered authentic jaggery Rosogolla!!
GGuest UserHotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.
Hotel near Kolkata 25% of visitors choose this area
Price per night from:£29
3.0/5
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
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What is the average cost of a hotel in Kolkata?
For hotels in Kolkata, the average price on weekdays is £32, the average price on weekends (Friday–Saturday) is £32.