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Hotel environment is ok but the price is too high, the price is not high

Booked for our last night after a ling trip around the country, arrived and the room was facing the party of the club next door that was going in until 11pm; asked to change to a different room, after half hour had to call back and told the concierge was going to show me another room….which was in the other side but now right above another party hosted by the hotel until 11pm again! Went back to reception, the guy in charge was surprised the alternative room, which was an upgrade, wasn’t good enough and when I told him there was a hotel party going just outside he was surprised!!!! So they spent another 10 min to find an alternative and in the end settled for a room without any view and a bathroom half the size in order to avoid all the noise. From the time we checked-in a little before 8pm, got to settle in a room at 9:30pm with no offer of compensation of any kind (for the price of the room i was quite surprised, having worked at 5 stars hotels before in the USA) Breakfast was mediocre and the pool was actually empty! Granted is winter here, but still, a hotel of this level should have a pool at least mildly warmed up and fully functional Sooooooo NOT worth the price they charge! Staff though was quite nice and trying to help though they didn’t seem to have all the knowledge/power they needed to run the hotel

The location of the hotel is very good, simple, clean and affordable. The front desk staff are very enthusiastic. The next day I set up the itinerary to go to Rainbow Mountain. I said that I would look for a tour guide when I arrived. The front desk helped me make an appointment by phone in advance. The price is indeed more expensive than the actual

The hotel was clean, but there is a lot of noise from the street, They could not put me in a better room, I decided to move another hotel, they never give me a refund, they charged me full days. The location it's good, the attention was great, it's clean, I stay there at least for the past 8 years, however it's the 1st time I got a room on the 5th floor with a window to the street, it's a disaster, because the noises was in my room. The manager never want to help me at all, at the contrary was very nasty.

I got to qp Hotel after a 16+hour 3 Flight Marathon from YVR Vancouver BC to Houston IAH to Miami Florida a real dicey landing Wednesday Evening October 9 while Hurricane Milton was swirling a North East Path across Florida.I then got an Early Morning Red Eye Flight on LATAM Airlines from Miami down to Lima on Thursday October 10 2024.My Airport Transfer that I had arranged online was a no show on Thursday October 10.I had to then get a Taxi from The Airport to the Hotel from The Airport.I later find out that this was the first day of a 3 Day General Transport Strike in Lima.So I got to The Hotel at just after 7AM on that Thursday I wanted to check in because I was tired I don't think they understood that I had travelled over 8000+ Kilometers to get there.So after hanging around i got The Staff to store my Luggage I changed from Jeans into shorts went around &checked out The general Area got some Lunch and eventually was given Room 712 on The Seventh Floor.This kind of bugged me because on The last day Saturday October 19 I checked out very early & was picked up by a Cab at 6:30 AM to take me to The Airport for my Morning Flight from Lima up to Cancun.In other type Hotels including All Inclusive & Business type Hotel they've let me check in when I got there so I think this should've been a Trade off.Anyhow I was in a Smaller Size Room I think it was around 200+ Square feet that wasn't that soundproofed you could clearly hear noise above & beside you especially in The Washroom which didn't have a fan to get rid of the Steam in The Shower.There was a decent size Smart TV with YouTube & Netflix which you could change to English if you had YouTube/Google App plus a Small Clock/ Alarm & a work table+chair & lamp.This Hotel i think is primarily a Business Hotel that some Backpackers.I ran across some Middle Age German Back Packers there seem to use for brief stays overnight or 2 days while they're traveling around Peru.M y overall impression of The Hotel it's neat & tidy in a Central Location in Miraflores close to lots of Restaurants & Shops.I have stayed in similar types of Hotels like this in the past in Mexico which even though I prefer bigger All Inclusive Resorts serve a purpose.I think the other Traveler didn't get that this isn't meant to be a Fancy Hotel but a functional one it does in my opinion serve that purpose well.The Staff there are all friendly & helpful there's only one person on The Front Desk that speaks English.That said they had there Spanish to English Translator App & I used my English to Spanish App on my phone so we communicated easily & quickly most of the time.They also give a Free Breakfast in The Morning all The Staff there,Cooks etc work hard in a Small Restaurant Area to keep all The Guests happy & filled with a Breakfast, Scrambled Eggs,Toast,Coffee,Juices,Cereal,Fruits etc so yes they were upbeat,happy & good at their Job.There's a Gym Fitness Centre on The 10th Floor that I didn't check out & a Swimming Pool that's o

There is no such thing as the facilities of the Hanting in the country. The cleaning is not so clean. The surrounding traffic jams can't move for ten minutes. Nothing to eat for breakfast. The service staff is enthusiastic.

Thank you very much to the great staff of the Hilton Garden Inn for a wonderful experience. I had a brief 2 day stay in Lima between trips in Huaraz and Huacachina. The hotel was kind enough to upgrade me to a suite on the 9th floor based on my status and the room was better than most Garden Inn's in the United States. The hotel was within walking distance to a Wong's supermarket and a couple restaurants, so it was nice not needing to take a taxi for a couple days. The hotel had a decent breakfast and a good gym. But the best part was the comfort of the room. I had doubts staying in this neighborhood as most tourists stay in Miraflores, but I felt safe and appreciated the good deal with using points at this hotel. Overall - this was a great stay if you're looking for a quiet and comfortable brief stay in Lima.

Not bad, the room is big enough and the location is good enough! The reservation is sometimes not found, the price is too complicated, and the price is inflated if there is no reservation.