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"Facilities: quite complete, there is 24-hour coffee and tea supply on the first floor, very convenient Hygiene: Very clean, the whole hotel is relatively new Environment: Very good, the surrounding environment is also very good Service: Very good. The waiter was enthusiastic. Because I didn’t have enough cash, the girl at the front desk helped me swipe my credit card and gave me some cash."

"The coffee in the lobby is free, and there is a kettle on the table in the room, so you can fill it with water yourself. Ice cubes are also provided. The bed and pillows were a bit soft. It was a bit cold when I checked in, so I turned on the air conditioner, which was a bit noisy when it was running. The soundproofing is average, you can hear the noise outside, but the overall environment is good, very close to the train station"

"Cute hotel! Very well put together. I personally love the top floor rooms the best even though all the rooms are great I just like the balcony view vibes it gives off."

"Nice people, comfortable for people who do transit overnight at San Francisco Airport. Hotel is connected to the airport. But the price is too expensive. Need to pay for early check in."

"Hotel is a bit outdated but in general price is good, service is decent and it’s a very nice spot to stay at if you need to get to the airport early. I would stay there again."

"It’s a hotel good for layover. Is just 5 mins from Airport. Checked in is pretty fast. Hotel provides free shuttle service to airport. In terms of getting food near hotel. It is not very convenient. Can walk about 10 - 15 mins to nearest eating place. Is ok if it’s good weather, on a rainy day, then 10 mins felt like a long time. There are fast food burger place, a Chinese fast food place and a bakery. If want more options may need to walk another 15 mins. Hotel lobby has a machine that sells hot food.  Room is big, have coffee machine and a bottle of mineral water provided. If for light sleeper, can hear planes preparing to take off. The runway is literally across the road. Airport shuttles leave 4 times a day. Only takes 5-10 mins to reach airport terminal. Overall the hotel is ok."

"The room was nice and had a mini-kitchen. The property is newer and is well-maintained. Great location, walking distance to the BART station, convenience stores, and restaurants. Only two minor issues: 1. The don’t offer free water beyond the first 2 they give you at check-in. You have to buy or bring more. 2. Their point of sale is not set up to bypass PIN codes for overseas credit cards, so we had to switch the method of payment, which was inconvenient. Beyond that, the staff was friendly and we would stay there again."

"We stayed here after our Alaskan cruise because we had a 7:30 flight the next morning. The room was great, the location was great and the restaurant was good but we weren't that hungry so we had a light dinner and went to bed early. Great little place."

"Nice and clean Best Western with decent breakfast. Near SFO though access is not the most convenient."

"The facilities and hygiene were similar to expectations, but the airport shuttle bus was terrible! The distance was less than 5 kilometers, which should only take a few minutes, but the hotel front desk said it would take ten minutes. In the end, we went to many other hotels to pick people up, and ran to 6 hotels. It took half an hour to get to the airport. People who are in a hurry should be careful. The driver asked for a tip. It took half an hour to travel a few minutes, and I didn't even want to give him a tip."