Holiday Inn Express Hotel & Suites Ohio State University- OSU Medical Center, an IHG Hotel Guest Reviews
3.9/5
Good
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(108)
Positive reviews(92)
Reviews with photos/video(3)
Negative reviews(16)
Guest User
Mobility Accessible Standard King Room with Roll in Shower
Stayed in Apr 2022
Couples
15 review
3.7/5
Posted on May 3, 2022
Handicap accessible room: A little disappointed: security latch was completely broken off; shower curtain was to short and water would splash out onto floor; shower floor around wall was old and brown looking from either age and/improper cleaning/ shower seat, when folded up was just dirty looking; overall, it is a little outdated and the room just didn’t feel or look clean.
Also, breakfast opens at 7:30 am! We needed to be on the road before breakfast is even an option! Not good for those who stay at this hotel for during the week and have time commitments! This was a big negative for us.
Bingzhenbaikaishui
Mobility Accessible Standard King Room with Roll in Shower
Stayed in Mar 2023
Other
2 review
5.0/5
Outstanding
Posted on Mar 15, 2023
Satisfactory, no mistakes, very good, there is a microwave oven, you can heat your own food
Original TextTranslated by Google
suitsXu
Standard King Room
Stayed in Dec 2021
Family
56 review
4.0/5
Very Good
Posted on Jan 25, 2022
It's clean and hygienic. The breakfast is Western style. The transportation is convenient. You can take Uber for ten minutes to go to osu
Comfortable, spacious room, rich breakfast, good location, feeling safe. In a word: the price is very high, and the principle will be repeated
Original TextTranslated by Google
Cherie
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 26, 2024
Staff was very helpful. Great fitness facility. Nice little pool and hot tub. Good breakfast. Super comfy bed! Everything I needed for a great stay:)
Verified traveler
Stayed in Feb 2024
Business travellers
3.0/5
Posted on Feb 25, 2024
I stayed with a friend and my 2 year old son for 2 nights. The hotel was acceptable and met our basic needs. Staff was friendly and helpful. Room was small and dated. Water pressure in the shower was low and the walls were paper thin you could hear every word people were saying in the room next door. Doors slammed when you closed them even if you tried to do it quietly. The pool was pretty dirty, it did not seem well maintained. My 2 year old son and I had the pool to ourselves and he didn’t seem to mind, but wasn’t what I’d expect from a holiday inn.
On the plus side of things, breakfast was delicious and the staff was very nice. The fitness center was also pretty nice and had everything you’d need for a workout.
Was not in line with what I expect from holiday inn and a room I pay over $150 a night for!
Jessica
Stayed in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 8, 2024
Staff was extremely helpful and friendly however there was a time whenfront desk worker who didnt speak English so she really couldnt assist us. Rooms were clean and spacious. Pool and hot tub looked maintained (pool was salty not sure why) however both times we went to pool there were no clean towels and the phone in the pool area to front desk was broken. Additionally the breakfast advertised Cinnabon but was never actually served while we were there which was disappointing
Lisa
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 29, 2024
Location was easy to get to and breakfast was good. Self parking was easy and convenient.
Joanna
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Dec 29, 2023
Management went out of their way to serve our needs. Breakfast was hot but not as much variety as other places.
Madonna
Stayed in Dec 2023
Family
3.0/5
Posted on Dec 26, 2023
Breakfast only offered until 8:00 and it was a "pick up a bagged breakfast" not a buffet.
No one at front desk at check out.
Marian M
Stayed in Dec 2023
Couples
2.0/5
Posted on Dec 4, 2023
I found the property to be less than desirable. The noise was horrible. There was very little light in the room and that was a issue with me as well. Staff was okay but when I asked for late checkout I was looked at strangely. I would not return to this location
Philip
Stayed in Dec 2023
Other
2.0/5
Posted on Dec 4, 2023
Room was being renovated, but wasn't done, so not sure why I got stuck in that room. TV/cable not hooked up, no sitting area furniture as shown on room pics. No room do not disturb signs. Came back late, told to park in front of the dumpster because they had no space. Bed was nice though.