Azalai Hotel Cotonou Reviews

A nightly price of 40 to 50 dollars is enough. When I complained that check-in took almost an hour, they did not say sorry but instead responded with an annoyed look on their faces. The bedding was old-fashioned, like something from the 80s, and the bed was in bad condition, causing back pain. There are only two elevators, which are old-fashioned, and the gym looks like a small corner store in a small neighborhood with a few pieces of equipment crammed together. The person who looks like the gym manager is sitting barefoot, scratching his toes without paying any attention to guests. Other amenities such as restaurants, bars, etc. are all old, cramped, and crappy. The swimming pool was the best, but even though it was a hotel, the water was muddy so I didn't go swimming because I thought the water quality would be bad. conclusion. Strong recommendation

The service and environment are very good. The hygiene of the room needs to be improved. There is too much dirt between the floor tiles.

There are only a few hotels in Benin. There is no choice. The location is OK.

The beach is very nice

Staff was very friendly and professional, airport pickup and drop off were on time & only a short 15 min drive to/from the hotel. Hotel was clean, restaurant buffet was limited but tasty. Pool is nice. Conference room was simple but fully adequate. Halls to the guest room were drab. Guest room and bathroom were nice. Only serious problem is the air conditioner. The AC capacity for the guest rooms is far too small for the number of rooms in the hotel. I never had more than the slightest bit of air flow and the temperature never dropped below upper 70s F. I requested a fan but the hotel has none. The housekeeper also turns off the AC during the day so when I arrived my room temperature was well over 80 degrees and took quite a while to cool just a bit. Then during the day, he turned it off and when I returned late afternoon the room was hot again.

The hotel was a complete disappointment. The Air conditioning does not work. I stayed there for 4 days and I was sweating the whole time. Benin is a very hot country but the hotel room is even hotter. I complained so many times but no solution was done. I will never come here again.

First of I wanted to do a late checkout since my flight was at 11pm but was told by the front desk that they had no availability. I was able to go on ******* and found that there was available rooms. I can not imagine for the life of me why the front desk would have told me they had no available rooms. I ended up booking on ******* for another day just so I don't have to wait at the airport from checkout time till my flight time. Secondly the sevice was really horrible, I was stopped at the entrance so they could verify I actually had a room in the hotel. I felt discriminated against either because I wasn't white or wearing a suit. I would most def not recommend this hotel and will not be lodging here again.

Azalai hotel is conveniently located just 15 minutes to the airport. Basic rooms. Power supply failure happened almost daily. Basic breakfast. Nice pool. Basic gym. Air con was noisy in my room. Nice view of the sea. Not allowed to walk on the beach. Hotel needs a complete renovation

The property is now old. However, it's still very functional, neat and the staff are friendly. It's good enough for a sound sleep nothing fancy.

The hotel is wonderful. Great location by the sea. Quick access to the airport and Harbor. Internet in my room was very poor. I had to always get out of my room to the lobby if I wanted to get any work done. Right in front of my door in the corridor, the internet worked but the moment I stepped in the room it got messy.

Someone spoke English ...thanks to Candice. Excellent ambiance, beautiful art, lots of seating in lobby. Accommodations for just hanging out at the bar , the pool, and beach location, and good food. Excellent location to the supermarket, museums, airport, and the local big market. The staff were all excellent and very polite.

This is a good hotel. I think for convention events it's one option in the Cotonou city. Next to the Port Autonomous of Cotonou, easy to see ships movement all the day. Guest room it's fine, but no hot water shower. Restaurant for breakfast and other meals is international standard.

I had a good time on my stay, very friendly and helpful staff.the only problem for me was the black lines between tiles in the bathroom, overall thumb up.

A little hic-ups at te start but Hotel staff did their best to resolve all issues. Very Friendly staff.