Fraser Suites Paris La Défense

Fraser Suites Paris La Défense Reviews

Fraser Suites Paris La Défense

6 Bd de Neuilly, Courbevoie, 92400, FranceView Hotel Details
Fraser Suites Paris La Défense
Fraser Suites Paris La DéfenseFraser Suites Paris La DéfenseFraser Suites Paris La Défense
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Guest Reviews of Fraser Suites Paris La Défense

9.2/10
Great
137 review
Verified reviews
Location9.1
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(137)
Positive reviews(36)
Reviews with photos/video(4)
Awesome stay(9)
Negative reviews(1)
Hafiz805
One Bedroom Deluxe Apartments
Stayed in Nov 2023
Family
10 review
9.5/10
Amazing
Posted on Jan 4, 2024
Pros- Room was spacious compare to any other hotel in Paris. Convenience for a family of four. A few metro stations away from Paris around 15-20min journey. The nearest metro station, Esplanade Metro is just 5 minutes walk from the lobby and cost around €2.10 for a single trip to Paris- charles de gaule etoile, auber and etc. Cons- if you are booking Uber/ Bolt, make sure to select Ibis Hotel or Novotel Hotel La Defense. A few drivers have difficulties to find this hotel entrance.
Response from Property: dear guests Thank you for taking the time out of your busy schedule to provide us with your feedback about your stay at Fraser Suites Harmonie. We're glad you found our location very convenient. Can you visit the area? If not, you can come back again and we'll be happy to share the must-see places with you. pay tribute X.LAMONT General manager
Guest User
One Bedroom Deluxe Apartments
Stayed in Dec 2023
Family
10 review
8.0/10
Very Good
Posted on Feb 2, 2024
It’s not close to tourist sites, but conveniently located next to a metro station which can get to the city Centre in c.25min. The room is in decent size and equipped with kitchen. Overall great value for money.
Response from Property: Dear GuestOur locations is definitely one of the things we are very proud of about Fraser Suites Harmonie. We are so lucky to have a property in the entrance of Paris and a very strategic location that brings our guest just a few steps away from must-see attractions and conveniences.RegardsX. LAMONTGeneral Manager
Guest User
One Bedroom Deluxe Apartments
Stayed in Nov 2023
Family
1 review
8.0/10
Very Good
Posted on Dec 30, 2023
Super friendly staff and very happy to help. Great experience all through. Would highly recommend hotel.
Response from Property: Dear guest Thank you for your review and thank you for choosing our hotel to stay during your trip to Paris. I'm glad you enjoyed your stay and look forward to your next visit to our aparthotel. pay tribute X.LAMONT General manager
Steve Yap
Deluxe Studio
Stayed in Sep 2023
Family
2 review
9.0/10
Great
Posted on Dec 27, 2023
Good location which is near RER. Very large room with competitive price.
Response from Property: Dear guest It's great to hear that you are satisfied with our location. During your next visit, we'd be happy to share a sample itinerary to help you maximize your stay in the area. Hope to see you again soon. X.LAMONT General manager
Guest User
Deluxe Studio
Stayed in Apr 2023
Solo traveller
2 review
9.5/10
Amazing
Posted on May 15, 2023
Great room size, particularly for a solo traveller, and facilities. Excellent breakfast even if the eating area is quite small.
Response from Property: Dear Guest,Thank you for your high score, I appreciate your positive feedback about our residence. We do take pride in answering to our guests' needs the best way we can. I'm looking forward to having you again as a guest in our residence.RegardsX. LAMONTDirecteur
Piyachai
One Bedroom Deluxe Apartments
Stayed in Mar 2023
Travelling with friends
9 review
10/10
Outstanding
Posted on May 1, 2023
Good Location easy go to downtown near subway Staff really good service Room the best , clean and safe I really love Super nice ดีมากครับ แนะนำใครจะไปเที่ยวปารีส ราคาไม่แพง ใกล้สถานีรถไฟใต้ดินมาก สามารถมองเห็นประตูชัย หอไอเฟล
Response from Property: Dear Piyachai,Thank you for taking the time to give us your feedback about your stay at Fraser Suites Harmonie. I’m glad that you found our location convenient bu t above all I truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews such as this.We will be sure to let them they made an impact during your stay. We hope to welcome you back soon!RegardsX. LAMONTGeneral Manager
Guest User
Two Bedroom Deluxe Apartments
Stayed in Nov 2022
Family
5 review
7.5/10
Posted on Dec 10, 2022
Very cold and nice try to apartment
Response from Property: Dear guest, Thank you for taking the time to leave us a review. We look forward to seeing you again! greeting X. LAMONT General manager
Guest User
Two Bedroom Deluxe Apartments
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 11, 2025
Very good experience, stayed in a two-bedroom, one-living room. There is a welcome drink upon check-in, daily cleaning, free laundry room for washing and drying (get a token at the front desk). The front desk staff are very enthusiastic❤️The living room is super large, very suitable for families with children! ^_^Highly recommended! The subway is very convenient💕
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Response from Property: We are so happy to read your review on Ctrip.com! Thank you so much for sharing your great stay. We were happy to know that you had a "great" time in our 2-bedroom apartment. It was great to know that you enjoyed our welcome drink, daily housekeeping service, and free laundry service (which we know is very practical for families!). We were especially touched that you mentioned that our front desk staff was "very welcoming". Our team places great emphasis on providing warm and friendly service. We were also happy that the large living room is perfect for families with children, and that the proximity to the subway makes it easy to get around. Thank you again for your **"Highly Recommended"**! We sincerely look forward to welcoming you again soon. Sincerely, X. LAMONTGeneral Manager
Yinghua1
One Bedroom Deluxe Apartments
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 23, 2025
The facilities are very complete and it feels like home. It's very good
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Response from Property: Great! We are glad that you felt at home and were satisfied with our facilities. Thank you very much for your positive review! X. LAMONTGeneral Manager
Chaoyuezhuo
One Bedroom Deluxe Apartments
Stayed in Jun 2024
Family
26 review
5.5/10
Posted on Aug 9, 2024
I went to Paris to watch the Olympics in 2024. I searched for a five-star hotel on Ctrip.com and made a reservation and payment. I checked in in August 2024. I think it is far from the five-star standard announced by Ctrip online. The bathroom door lock cannot be closed and the equipment is old and shabby. The attached photos are for proof. Other hotels in Paris have posted their star standards at the door. The attached photos are for proof. This Fraser Court has no public announcement. My expectations: 1) Ctrip.com will re-evaluate the hotel's grade and invite guests who have stayed in the past three months to complete a questionnaire, and temporarily remove the five-star standard. 2) If there are other consumers who feel that the hotel does not meet the five-star standard and is suspected of fraud after checking in, they are willing to testify when we report it to the relevant domestic departments. Avoid Chinese consumers feeling uncomfortable when staying abroad. I suggest that domestic consumers choose internationally certified standards when booking European five-star hotels (the yellow five-star logo in the attached picture)
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to write to us after your short visit. We are deeply sorry to hear that this Olympic commemorative trip did not meet your expectations. Regarding the bathroom door lock, I regret that the issue mentioned cannot be identified from your photo. Our team was also unable to receive any relevant contact from you during your stay. After receiving your comment, we checked the room you stayed in and found no abnormalities. Please feel free to contact our 24-hour team if you have any requests during your next visit. In addition, the 5-star tourist apartment rating awarded by the French government is clearly visible in our lobby (at the entrance) and remains valid. We are also very honored to confirm to you that our apartment has good reputation and ratings on all common travel platforms. Thank you again for your feedback, we will continue to do our best to provide quality service to our customers, and we are deeply sorry if the product you selected did not meet your expectations. Still hope to have the opportunity to welcome you again in the future. Best regards, Marie Le Gall - Operations Manager
Guest User
Two Bedroom Deluxe Apartments
Stayed in Jun 2024
Family
24 review
8.5/10
Very Good
Posted on Aug 1, 2024
The apartment is relatively old, but the sanitation is OK. If you have a car, it is not far from anywhere. The parking lot is a bit roundabout. It is worth considering if you are doing business or if you don't need to go downstairs to the tourist attractions.
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Response from Property: Dear guest, thank you for taking the time to share with us your impressions of your recent stay. We are delighted to see that the visit lived up to your expectations and we will be sure to share your kind words and comments with all the team. We hope to welcome you again soon. In the meantime, we continue to pay attention to your needs and wish you a great day. Sincerely, Marie Le Gall - Operations Manager
Guest User
Deluxe Studio
Stayed in Jan 2025
Business traveller
3 review
10/10
Outstanding
Posted on Feb 15, 2025
The room is comfortable and the transportation is convenient
Original TextTranslated by Google
Response from Property: Thank you very much for your wonderful review. We hope to see you again during your next trip to Paris. X. LAMONT General Manager
Fred
One Bedroom Deluxe Apartments
Stayed in Dec 2023
Family
1 review
8.0/10
Very Good
Posted on Jan 9, 2024
The establishment deserves a refresh for a so-called 5 star rating. Unable to close the shutters Torn sheet etc,,,,
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Response from Property: Cher-Fred Thank you for taking the time to provide us with such detailed feedback about your stay. I'm sorry to hear that there were a few things that didn't meet your expectations throughout your stay, you had your reasons, but I don't know if the equipment would have satisfied you. Please note that your concerns have been passed on to our housekeepers and maintenance managers. We hope you will give us another chance as we will definitely improve our services. General Manager X. LAMONT
Banboomfan
One Bedroom Deluxe Apartments
Stayed in Jan 2025
Business traveller
5 review
10/10
Outstanding
Posted on Apr 7, 2025
The room and hygiene are very good and safe
Original TextTranslated by Google
Response from Property: Thank you very much for your wonderful review. We hope to see you again on your next trip to Paris. X. LAMONTGeneral Manager
Sailimuhong
Two Bedroom Deluxe Apartments
Stayed in Apr 2024
Business traveller
85 review
10/10
Outstanding
Posted on May 20, 2024
I came to Paris for a business trip again. The company is in La Défense. It is very convenient to stay here to go to the company and the room is very good. Highly recommended!
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Response from Property: Dear happy guest, thank you for your perfect review and for recommending our hotel F****r Suites Harmonie to other travelers. I believe that all our staff will do their best to meet your needs just like you. Take care X. LAMONTGeneral Manager