Guest Reviews of Snow Area Hot Spring Garden Hotel
9.5/10
Outstanding
770 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(770)
Positive reviews(765)
Reviews with photos/video(237)
Delicious breakfast(123)
Friendly front desk staff(60)
Offers pick-up/drop-offs(49)
Many amenities(49)
Relaxing hot springs(47)
Well designed(28)
Perfect for business trips(26)
Close to airport(16)
Negative reviews(5)
Guest User
Deluxe Room (Double Bed) (Floor Heating )
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 3, 2025
The hotel is very good. The breakfast was good and so were the facilities. The hotel staff provided excellent service. Give a thumbs up to Mr. Duoji, the waiter.
Response from Property: 【每間房都配有氧氣設備】尊敬的客人,您好! 看到您如此細緻地分享入住體驗,我們真的倍感榮幸!能在高原之畔為您打造温暖的“家外之家”,讓您的亞丁之旅充滿貼心回憶,是我們最開心的事~希望為遠道而來的客人化解疲憊、重煥活力,期待與您在稻城重逢! 扎西德勒!
Travelp
Comfy Queen Room
Stayed in Apr 2025
Couples
41 review
9.5/10
Amazing
Posted on May 18, 2025
Hotel was good in Daocheng county. More convenient to airport than Yading town
Response from Property: Dear Guest, Thank you for highlighting our convenient location and airport accessibility! We strive to make every journey smoother, and we're thrilled to know we contributed to your Daocheng trip. Your 4.7-star review motivates us to keep improving. Looking forward to welcoming you back for an even better experience! Safe travels and Tashi Delek!
RAM
Deluxe Room (Double Bed) (Floor Heating )
Stayed in Mar 2025
Couples
4 review
10.0/10
Outstanding
Posted on Apr 29, 2025
I had a great stay at Snow Area Hot Spring Garden Hotel! It’s a very good hotel and a perfect base if you’re flying in or out of Yading Airport — they offer a free shuttle service, which is super convenient since the airport is about an hour’s drive away.
One of the highlights was the “midnight snack” they provide between 9 PM and midnight: a big bowl of delicious noodles and soup delivered right to your room. Honestly, it felt more like a full meal than a snack — so comforting after a long day!
The staff may not be fluent in English, but they are incredibly kind and tried their best to assist us. We felt very welcomed throughout our stay.
The room itself was spacious, well-equipped, and had everything a traveler could need. If you’re looking for a comfortable and convenient place to stay before or after your Yading trip, I highly recommend Snow Area Hot Spring Garden Hotel!
Response from Property: 【房間配彌散式供氧】尊敬的貴賓:衷心感謝您用如此温暖的文字記錄下這段旅程的細節!得知我們的前台服務、送機體驗以及司機師傅的貼心陪伴能讓您在風雪旅途中感受到如家般的温暖,是我們莫大的榮幸。司機師傅特意帶您探訪邦佛寺的舉動,正是我們踐行"旅途即風景"服務理念的縮影。在航班延誤的特殊時刻,能為您提供及時的訊息支持更是我們應盡的責任。您對服務細節的珍視,將化作我們持續精進的動力。期待在高原格桑花再度盛開的季節,能與您重逢在這片聖潔的土地。扎西德勒!
Anonymous User
Deluxe Twin Room With Floor Heating, Humidifier, And Shared Oxygen Supply
Stayed in Mar 2025
Business travellers
10 review
9.5/10
Amazing
Posted on Apr 6, 2025
The hotel is in a good location. Rooms are clean, would be useful to have individual oxygen supply for each room. The breakfast is delicious and varied. Hot springs not available at our time of travel.
Response from Property: 【房間都有獨立供氧設備】尊敬的客人, 您好!感謝您選擇入住並留下真誠的點評!非常開心您對酒店的位置、客房清潔度和早餐品質感到滿意,您的認可是我們持續努力的動力。關於您提到的獨立供氧建議,是我們工作疏忽前台未能給你介紹清楚,您的訂單是不含彌散式氧氣,如果需要是額外加收100元/間,力求為客人提供更舒適的入住體驗。 由於政府維護原因(修繕水池及水質檢測未完工),温泉此次未能開放,我們深表歉意,也誠摯期待您在合適的時間再次光臨,體驗我們完整的服務與設施。希望下次能為您創造一段更加完美的旅程! 再次感謝您的支持,祝您生活愉快,期待與您重逢!
The front desk staff were excellent super friendly and couldn’t do enough for us. Thank you
Response from Property: 【Medical Oxygen】Hello, dear guests! The hotel is located in the center of Daocheng County, with the airport bus stop at the door; in the plateau area at an altitude of 3750 meters, please give us more advice and suggestions if there are any deficiencies. The pace of progress will never stop. It is our responsibility to create a convenient and comfortable living environment for guests. The hotel provides free airport pick-up service. If you have altitude sickness on the way, we also have oxygen bags. The hotel rooms can also provide diffuse oxygen (friendly reminder: the only medical oxygen generator in the area, the energy consumption is extremely high so we charge 100 yuan, the indoor altitude can be reduced to 2800 meters) to relieve the altitude reaction you are worried about. The oxygen bar room on the first floor is open 24 hours a day. Looking forward to seeing you again, wish you a pleasant journey and a happy new year!
Guest User
Comfy Queen Room
Stayed in Sep 2023
Couples
11 review
10.0/10
Outstanding
Posted on Oct 27, 2023
Love the modern hotel with its amenities. Righting the city centre, close to shops and restaurants.Clean, comfortable bed and nice, hot shower.
Response from Property: 敬的賓客您好!看到您滿意的點評,酒店員工都非常有信心去做好服務工作,酒店位於稻城縣縣城中心位置,購物便利,交通方便,酒店內裝有醫用氧氣(氧吧內可24小時隨時免費吸氧、房間內可供應彌散式氧氣並配有加濕器,能將屋內海拔降低至2千多米,可幫助睡眠、更快適應高原氣候)。祝您旅途愉快、扎西德勒。
Guest User
Deluxe Room (Double Bed) (Floor Heating )
Stayed in Feb 2024
Business travellers
5 review
9.0/10
Great
Posted on Apr 25, 2024
Thanks very much for a wonderful stay. Loved the oxygen pumped into the room to lower the altitude. Totally funky - never seen before or knew it existed !! Will tell all my friends 😃
Response from Property: 尊敬的貴賓,您好!感謝您選擇入住稻城雪域花園温泉酒店,也非常感謝您對我們所做的工作的肯定,酒店位於縣中心。酒店一樓特為客人提供免費氧吧,也是甘孜州唯一一家醫用製氧,可以解除您所擔心的高原缺氧問題,讓您的旅途輕鬆無憂。祝您生活愉快,扎西德勒!
Glyn
Cozy Twin Room With Floor Heating, Humidifier, And Shared Oxygen Supply
Stayed in Oct 2023
Solo travellers
35 review
9.0/10
Great
Posted on Nov 13, 2023
Snow Garden Hotel is almost a ******* Museum: on almost every wall is something of cultural interest.
As is so often the case in China the group of young women on reception duties band together to help the linguistically challenged foreign tourist.
The hotel is situated in Jinzhu Town, which is about half way between Daocheng Airport and Yading Scenic Area, helpful for acclimatisation. It is on one of the main streets, with easy access to shops and eateries.
Response from Property: 敬的賓客您好!非常感謝您選擇入住我們酒店並對我們酒店做出評價,有您的鼓勵我們會做的更好。酒店位於稻城縣縣城中心位置,酒店旁邊廣場晚上能欣賞當地特色廣場舞,酒店內裝有醫用氧氣(氧吧內可24小時隨時免費吸氧、房間內可供應彌散式氧氣並配有加濕器,能將屋內海拔降低至2千多米,可幫助睡眠、更快適應高原氣候),祝您:旅途愉快、扎西德勒!
Williamgray81
Comfy Queen Room
Stayed in May 2022
Couples
54 review
10.0/10
Outstanding
Posted on Jun 26, 2022
Really nice hotel conveniently located near restaurants and museum. Good place to stay if passing through to Yading, Kaeding, or Chengdu. The hotel has a decent breakfast with a variety of options, all Chinese.
The hotsprings were closed when I was there due to the government having a meeting the next day. Why they couldn't have them opened made no sense, but it costs extra to utilize them anyway.
The rooms are equipped with oxygen pumps for 100 RMB a day if you need. The elevation is around 4100 meters so if not acclimatized could be an issue.
Rooms are modern, very large, and include comfortable beds, large TV with hundreds of channels, for free, but very common in many Chinese hotels.
Bathrooms are large with separated showers and toilets, as well as sink and mirror. Overall a very quality room with American standard. Highly recommend for a night.
Great hotpot restaurants nearby and other options.
Response from Property: Dear guests, thank you very much for choosing our hotel. The hotel is a famous high-temperature steam spring in Ganzi Prefecture. It is collected from the jubchaka hot spring village three kilometers away. The hotel has nearly 40 varieties of breakfast. The restaurant provides dishes with Sichuan and Guangdong comprehensive flavors. The hotel is located in the county center, with convenient transportation and shopping. The hot spring center on the first floor can soak hot springs for free Oxygen bar on the first floor for free! It is the only medical oxygen generator in Ganzi Prefecture. The room can also provide diffuse oxygen supply. The indoor altitude is reduced to 2900, providing you with a good sleeping environment. Wish you a happy life, zasidler!
The hotel is located in the center of Daocheng County. The hotel has complete supporting facilities, warm service, and clean and tidy rooms. In particular, the diffused oxygen in the room is very good and the sleep is comfortable. Come again next time
Original TextTranslated by Google
Response from Property: 【彌散式醫用氧氣】尊敬的客人,您好! 感謝您對我們酒店地理位置、設施配套及服務的認可。讓每一位客人住得安心、舒適是我們的宗旨,房間的彌散式供氧設計正是為了緩解高原環境帶來的不適,很高興能為您提供良好的睡眠體驗。 您的滿意是我們前進的動力,期待下次稻城之旅時能再次為您服務。祝您萬事順遂,扎西德勒!
Guest User
Deluxe Room (Double Bed) (Floor Heating )
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Great! The service provided by the young lady and brother was super good. They helped us find a parking space and took our luggage. They sent us to the door of the room and also turned on the floor heating for us. They also prepared snacks on the table. Great!
Original TextTranslated by Google
Response from Property: [Free airport pick-up service 1] Dear guests, hello! We are so happy to see your five-star rating! It is our greatest honor to provide caring service to the little cuties. The girls and brothers will continue to work hard to make every guest feel the warmth of home! I look forward to preparing warm local snacks and surprise services for you next time. You are welcome to come home anytime~🥰✨
The hotel's excellent service adds more charm to the snowy plateau. The rich breakfast and free supper in the evening add luster to Daocheng. In particular, the ******* airport pick-up guy Doji arranged by the hotel has a strong affinity. I am an elderly man in his seventies who went to the high altitude area alone. With an uneasy mood, Doji presented me with a white Hada as soon as I got off the plane, which instantly made my uneasy heart disappear. He also helped me carry my luggage, took photos along the way, and sent the luggage to the room, which made me feel at home. When sending me to the airport, due to the flight delay, Doji stayed with me for fear that I would feel unwell. He did not leave until the take-off, which moved me even more. The excellent qualities of a Communist Party member are perfectly displayed in the ******* boy Doji. It has added glory to the development of tourism in the snowy plateau and contributed to the great unity of the Chinese nation. Thank you Doji and all the staff of the hotel!
Original TextTranslated by Google
Response from Property: 【彌散式供氧房】尊敬的賓客:您好!衷心感謝您選擇入住我們酒店並用心寫下如此真摯的點評。能讓每位賓客在雪域高原感受到家的温暖,是我們始終堅守的服務初心。得知多吉的貼心服務為您消除了旅途焦慮,我們倍感欣慰——無論是聖潔的哈達相迎、全程行李照看,還是延誤時的暖心陪伴,都體現着他作為藏族同胞的熱情淳樸和共產黨員的責任擔當。您對民族情誼的讚美正是對我們團隊的最高褒獎,我們已將您的鼓勵傳達給多吉和全體員工,這份認可將成為我們持續精進的動力。期待在格桑花再度盛放之時,能繼續為您守護這片凈土之上的歸家之感。扎西德勒!
Guest User
Comfy Queen Room
Stayed in Mar 2025
Couples
7 review
10.0/10
Outstanding
Posted on Apr 10, 2025
This hotel is really good. From the moment I checked in, I received warm service. They were very considerate. They called in advance to ask about the expected arrival time and turned on the floor heating in advance. Breakfast was also delivered to the room and was quite rich. The hotel's facilities were also quite good. Each room was equipped with an oxygen concentrator and a humidifier. The front desk service was also very thoughtful. They answered all my questions and solved all my problems. The room was also clean. Overall, it was very good.
Original TextTranslated by Google
Response from Property: 【每間房都配有供氧設備】尊敬的客人您好!🌞 看到您細緻分享的入住體驗,我們倍感温暖!能為您提前開啟地暖、準備早餐與房間設備衹是我們傳遞關懷的小小心意,您的"有問必答有事必解決"這句評價,是對前台小夥伴最棒的認可呀~🎉 高原旅行本就辛苦,您提到的製氧機和加濕器正是我們為每位家人準備的安心禮遇。您把這份用心化作文字鼓勵,讓我們更有動力把"貼心藏在細節裏"。 期待在雪花紛飛的冬日或格桑花開的季節,再次與您分享藏地陽光!扎西德勒!
Doudoujiangailvyou
Deluxe Twin Room With Floor Heating, Humidifier, And Shared Oxygen Supply
Stayed in Mar 2025
Couples
9 review
10.0/10
Outstanding
Posted on Apr 6, 2025
I was worried about altitude sickness when staying at an altitude of 3,500 meters. The hotel's oxygen supply equipment was super good, quiet and sufficient. I had the best sleep of this trip! The service was also super good, with a butler and midnight snacks delivered to the room! (I forgot to take pictures of the hotel, just look at the scenery)
Original TextTranslated by Google
Response from Property: 【醫用氧氣+自助早餐】尊敬的客人,您好!非常感謝您選擇入住我們酒店並給予如此用心的五星好評! 得知我們的彌散供氧設備為您緩解了高原顧慮,貼心的管家服務和晚安甜湯讓您擁有舒心旅程,我們倍感欣喜!能為每一位遠道而來的客人打造「安心如家」的體驗,正是我們不懈努力的方向~您分享的壯美風景已是最好的禮物,期待下次相聚時,能為您記錄更多雪山下的美好時光!無論何時歸來,我們始終備好温暖房間、稻城唯一家醫用氧氣與真摯笑容,靜候與您再敍山海之約!祝您旅途順遂,扎西德勒!✨
Guest User
Deluxe Twin Room With Floor Heating, Humidifier, And Shared Oxygen Supply
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Second time staying here! We stayed here again when we were flying back to Daocheng!
My friends and I have already treated the hotel as our home. As soon as we arrived, we chatted with the general manager (a tall, thin and beautiful girl from Chongqing). We complained that the Crowne Plaza we stayed in the day before had no service at all. They reduced the standard in the off-season, cancelled many breakfast dishes, and did not provide any oxygen!
As usual, we had oxygen, cooked rice noodles, and sent the oxygen pillow to the room. We also sent a foot bath bucket to the room after knowing that we had walked in the Yading scenic area for a day! !
We made an appointment to send the airport downstairs at 7:30 the next day. The driver asked us if we had breakfast. I said the flight was at 9:30. He told us to eat slowly and it was in time! He waited until we finished eating. He chatted with him on the way and introduced some ******* culture. I learned that his name was Doji, which was Doji of Xia Nuo Doji, which means King Kong. After arriving at the airport, he waited for us to check in and take pictures and sent us to security before leaving!
The breakfast was not reduced, and there were many styles and it was delicious!
I'm not a shill, this hotel is really great so I'm giving it a serious review!
Original TextTranslated by Google
6/7
Response from Property: [Free airport pick-up and drop-off service 1] Dear guest, after reading your sharing, it seems as if I have retraced this warm plateau adventure with the text! Knowing that you had altitude sickness when you got off the car, we immediately activated the "plateau protection" plan - medical oxygen is on standby all day, and rhodiola rosea tea is always warm. It is our greatest peace of mind to relieve your discomfort like a charcoal fire in the snow. I am even more moved by your discovery of the "secret easter egg": late-night food, white porridge and side dishes hide the taste of home; the general manager turned into a "temporary housekeeper" to chat and relieve fatigue. After all, at the top of the snowy region, there is no high or low position in service, only family-like sincerity. What you take away is not only snacks, but also the "energy code" we prepared for the journey to Aden. May they have added a touch of sweetness to your journey to the sacred mountain. You said that you can't buy such service even at a five-star hotel. For us, this is a medal that is more dazzling than the starry sky of the holy lake! I hope that every journey of mountains and rivers in the future will be fortunate to be your trusted "plateau charging station". I wish you a pleasant journey. Tashi Delek!