Guest User
September 19, 2021
The attitude of the front desk was offensive, and a room was booked on the way. When I went to the front desk, I didn't even look at me and said that the online price was too cheap. I refused the order. I still murmured that the price of the small hotel outside was also more expensive than this. The phone shows success, and the money will not be refunded and will not be allowed to move in. I made an online customer service call and said that I could move in after a successful booking, but I didn't care about the mobile phone at the front desk. . . There was a stalemate in the lobby for forty minutes, and finally the customer service of the website called the hotel owner before handling it. . You can not use the platform, or increase the price a little, this attitude towards customers is really unacceptable
Original TextTranslation provided by Google