Bab Al Shams

Bab Al Shams Reviews

Bab Al Shams

Al Qudra Road - opposite Endurance, Mina Jebel Ali, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Bab Al Shams
Bab Al ShamsBab Al ShamsBab Al Shams
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Guest Reviews of Bab Al Shams

9.4/10
Amazing
224 review
Verified reviews
Location9.5
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(224)
Positive reviews(214)
Reviews with photos/video(119)
Friendly staff(67)
Classy environment(24)
Well designed(22)
Great swimming pool(21)
Loved the view(20)
Perfect for kids(11)
Well decorated(10)
Tasty dinner(9)
Negative reviews(10)
Anonymous User
Deluxe Garden View Twin Room
Stayed in Apr 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on May 24, 2025
My recent stay at **Bab Al Shams Resort** in Dubai was nothing short of extraordinary. From the moment I arrived, I was transported into a serene Arabian paradise, where luxury meets authentic desert charm. The staff went above and beyond to ensure a memorable stay. From the warm welcome to the attentive service at the pool and restaurants, every team member was courteous, professional, and genuinely kind. Special thanks to [mention any staff name if remembered] for their outstanding hospitality! Bab Al Shams is more than just a hotel—it’s an experience. If you’re looking for a tranquil retreat away from the city’s hustle, with world-class service, stunning surroundings, and a taste of Arabian culture, this is the place to be. I can’t wait to return!
6/10
Response from Property: Dear Guest,Thank you for sharing such a heartfelt and beautifully written review of your recent stay at Bab Al Shams Resort. We are truly delighted to hear that your experience with us was nothing short of extraordinary.It brings us immense joy to know that you felt transported into a serene Arabian paradise and that our team contributed to making your stay so memorable. Your kind words about the warm welcome, attentive service, and authentic charm of the resort mean the world to us.We will be sure to pass along your special thanks to our team members for their outstanding hospitality — recognition like yours is the greatest reward for their dedication and passion.We are honored to be considered more than just a hotel, and we look forward to welcoming you back for another unforgettable escape in the near future.Warm regards,Bab Al Shams Desert Resort Management
Cicitong
Deluxe Garden View King Room
Stayed in Dec 2024
Family
3 review
10.0/10
Outstanding
Posted on Mar 30, 2025
It was a very unforgettable and awesome experience at Bab al shams. The most unforgettable memories was the private dining. Jimmy served us pretty well and we will absolutely visit again soon due to the prefect service
6/14
Response from Property: Dear Cicitong,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled that you had such an unforgettable experience at Bab Al Shams, and we are especially happy to know that your private dining experience was a highlight. Jimmy will be so pleased to hear your kind words – we are lucky to have him on our team.We can’t wait to welcome you back for another perfect visit. Thank you again for sharing your memories with us, and we look forward to seeing you soon.Warm regards,Bab Al Shams Desert Resort Management
Yaxin
Deluxe Garden View King Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 26, 2025
great view and perfect for family trip! Definitely will come again
Response from Property: Dear Yaxin,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and we would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
Anonymous User
Deluxe Desert View Twin Room
Stayed in Jan 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Feb 23, 2025
Very unique experience Able to live in a luxurious resort in the desert!!
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted that you had a unique and memorable experience staying at our resort. It is wonderful to know you enjoyed the luxury of our desert oasis.Thank you once again. We truly appreciate your feedback and hope to welcome you back for another unforgettable experience soon.Warm regards,Bab Al Shams Desert Resort Management
YUXI
Deluxe Garden View King Room
Stayed in Oct 2024
Other
8 review
9.0/10
Great
Posted on Nov 4, 2024
Nice experience overall apart from some annoying noise in the morning and badly-placed make-up mirror.
6/7
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are glad to know you had a nice overall experience with us. However, we are sorry to learn about the morning noise and the inconvenience caused by the make-up mirror placement.We understand how important a peaceful environment and well-designed amenities are to our guests. Your comments will be shared with our team, and we will look into ways to minimize noise and improve the functionality of our room features.Thank you and we appreciate your input and hope to welcome you back for an even more enjoyable stay in the future.Warm regards,Bab Al Shams Desert Resort Management
Jurianah Basri
Deluxe Desert View King Room
Stayed in Aug 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 8, 2024
Had such a fantastic time at Bab. Services exceeded expectations! From the crew to the amenities and food… top notch. Cant buy the experience! Would visit again and this time for an extended time.
Response from Property: Dear Jurianah,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are absolutely thrilled that your time at Bab Al Shams exceeded your expectations. From our dedicated team to the amenities and food, it is wonderful to know that every aspect of your stay contributed to a memorable experience. Your kind words truly inspire us to continue creating exceptional moments for our guests. We would be delighted to welcome you back for an extended stay and ensure that your next visit is even more extraordinary. Warm regards,Bab Al Shams Desert Resort Management
Anonymous User
Deluxe Garden View Twin Room
Stayed in Aug 2024
Travel with friends
15 review
10.0/10
Outstanding
Posted on Sep 5, 2024
Had a wonderful time at this resort. Great service. Love the camel ride. The breakfast spread is great. The food is yummy. I will want to go back for a longer stay!
6/10
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted that you had a wonderful time with us and enjoyed the camel ride and our breakfast spread. It is always great that our guests loved the food as well.We would be absolutely thrilled to welcome you back for a longer stay next time. There is so much more for you to experience, and we can’t wait to help create more amazing memories for you.Warm regards,Bab Al Shams Desert Resort Management
Anonymous User
Deluxe Garden View Twin Room
Stayed in Jan 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Feb 16, 2025
Nice place with excellent service, Spa staff Mimi is thoughtful and she provided an unforgettable experience to us. It did helped us relax after a long flight.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled that you had a great experience with us. Mimi will be so pleased to know that her thoughtful service made your visit special and helped you unwind after your flight. Thank you and we look forward to welcoming you back for another relaxing stay.Warm regards,Bab Al Shams Desert Resort Management
KH1956
Deluxe Family Room
Stayed in Jul 2024
Family
12 review
10.0/10
Outstanding
Posted on Aug 12, 2024
We booked deluxe family room for a night. It is two separate rooms next to each other. The rooms are spotless clean. The pool is superb. The kids love the complimentary camel ride. Staffs are attentive and helpful. Fantastic hotel. Just beware of the wasps.
Response from Property: Dear Guest,Thank you for choosing Bab al Shams for your family stay and for sharing your feedback with us. We are delighted to hear that you enjoyed the deluxe family rooms, our superb pool, and the complimentary camel rides that the kids loved. It is wonderful to know that our attentive and helpful staff contributed to your fantastic experience.We appreciate your feedback regarding the wasps and are taking necessary measures to ensure our guests' comfort and safety. Your satisfaction is important to us, and we strive to create the best possible environment for our guests.We look forward to welcoming you and your family back for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management
Guest User
Deluxe Garden View King Room
Stayed in Jan 2025
Couples
8 review
8.5/10
Very Good
Posted on Feb 24, 2025
Unique stay and experience here, great credits to William for his guided desert tour :)
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled to know you had a unique and memorable experience with us. We are so glad that Willem's guided desert tour made such a positive impact on your stay – we will be sure to pass along your compliments to him.Thank you once again and we look forward to welcoming you back for another unforgettable experience.Warm regards,Bab Al Shams Desert Resort Management
Ka Wai
Deluxe Desert View King Room
Stayed in May 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jun 7, 2024
All the staffs are friendly, helpful and provide a great service. The rooftop bar is really nice, great atmosphere, nice furniture. Guestroom is clear, decent . I would recommend the travellers to stay here and have a great desert journey.
Response from Property: Dear Ka Wai,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted to read that you enjoyed your stay and found our staff friendly, helpful, and attentive. Our team takes great pride in providing exceptional service, and your kind words are truly appreciated.We are thrilled that you appreciated our rooftop bar, and it's wonderful to know that the atmosphere and furniture added to your experience. Our goal is to create a relaxing and enjoyable environment for all our guests, and we are pleased that we succeeded during your visit.It is great to know that you were pleased by our guestroom for being clean and decent. We strive to maintain high standards of cleanliness and comfort to ensure a wonderful stay for our guests.Thank you for recommending our resort to fellow travelers. We are glad to have been a part of your desert journey and look forward to welcoming you back for another memorable experience.Warm regards,Bab Al Shams Desert Resort Management
Guest User
Deluxe Garden View King Room
Stayed in Mar 2024
Couples
2 review
9.5/10
Amazing
Posted on Apr 11, 2024
We’ve been staying in many 5+ stars hotels around UAE, this one has some obvious details that can really be improved. 1) Sensor tap in washroom: It’s not functioning as expected - timing of water running was either too sensitive or totally missed it. I had a hard time trying to wash my face. 2) shower water control: there were three rotation handles without any indication which does what. Need to learn and try a few times to get it right. 3) breakfast is great: No crazy amount of selections but it will fits my tastebud and cooked well. 4) Bug control especially mosquito: It’ll be nice if they can offer some at table smokers or some spray scent to clear those uninvited friends, it will enhance our whole dinning experience. In general it’s good value for money and high standard hotel, just some adjustments and improvements.
Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking the time to provide such detailed feedback. We are glad to hear that you found overall good value and high standards during your stay, and we appreciate your compliments on our breakfast offerings.We are also grateful for your observations regarding areas where we can improve. We apologize for the inconvenience you experienced with the sensor tap and shower control. Your feedback is invaluable, and we will have our maintenance team address this issue immediately to ensure it functions correctly without causing any hassle to our guests. Your comfort is our priority, and we are sorry to know about the disturbance caused by mosquitoes. We are exploring more effective solutions, including the options you've kindly suggested, to ensure a more pleasant dining and overall stay experience.We are committed to providing an exceptional stay for all our guests and your feedback is crucial in our continual efforts to improve. Thank you once again for your constructive comments. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.Warm regards,Bab Al Shams Desert Resort Management
Crystal.k
Deluxe Garden View King Room
Stayed in Mar 2024
Couples
22 review
10.0/10
Outstanding
Posted on Jul 18, 2024
Nice drive in, amazing service. Love the tranquility. Buffet dinner is great too
Response from Property: Dear Crystal.k,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted to know that you enjoyed your drive in and appreciated the amazing service provided by our team. It is wonderful to learn that you loved the tranquility of our resort and enjoyed the buffet dinner as well.We strive to create a serene and enjoyable experience for all our guests, and your kind words are greatly appreciated.We look forward to welcoming you back for another relaxing stay.Warm regards,Bab Al Shams Desert Resort Management
Guest User
Terrace Desert View King Room
Stayed in Feb 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Mar 13, 2025
Very good experience to stay in this lovely hotel
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and we would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
Guest User
Deluxe Family Room
Stayed in Nov 2024
Solo travellers
3 review
10.0/10
Outstanding
Posted on Jan 19, 2025
Fantastic stay! Great staff.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and we would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management