Dulles Hotels with Breakfast

I was attending the AMVETS National Executive Committee Meeting at the Washington Dulles Airport Marriott the second week of March. When we first arrived we were greeted with a warm smile at the front desk. Angela P. was the perfect host and the epitome of customer service. Very personable and accommodating to our needs for our stay, went above and beyond to make sure our stay was enjoyable. Along with Erin and Darnell, the staff at the front desk and the security officers were outstanding! However, the event group leadership and staff is another story. It seemed that a certain individual was trying to make a name for themselves and in doing so destroyed a great portion of our enjoyment during our stay. I will say he and his minions provided us a memory that will be remembered for quite a long time; a memory exactly opposite of the wonderful service we received at the front desk! Kudos to Angela and her co workers!

We checked in fine and asked about somewhere to eat. The guy on reception recommended a nearby hotel which has an 'Irish' bar attached ('Irish' in the loosest term!) He said the shuttle would be happy to take us and we arranged a time. This went to plan and we shared the ride with 2 other people, they arranged a return journey and so did we but for a little later. Halfway through our meal the driver returned and came to our table, it was nowhere near our arranged collection time! So, we sorted out a time for him to come back later. We waited, waited and waited some more. Eventually gave up and walked the half hour back to the hotel, fairly busy roads and no footpath/sidewalk so we had to be careful. When we got back to the hotel, there was the shuttle bus, no sign of the driver and the receptionist unable to explain what had happened. Now don't get me wrong, the shuttle offer/idea is very welcome. But it has to be put into practice and done right. Had there been an emergency, an airport run was needed etc then we would have understood. But the little bus was just sat there. I see from other reviews that others have also experienced shuttle problems, fortunately ours wasn't an airport run so wasn't drastic, but for those coming off long flights it must be very frustrating, obviously something that the hotel needs to address. However, the hotel was fine, did the job, the room was comfy enough and the breakfast ok, wasn't an extensive choice but it was fine. There's also a petrol station where we got some sandwiches for our drive and they were delicious!

Stayed for 1-night and a wonderful stopover experience as usual with Best Western. Very warm and friendly welcome from the 2 ladies at the front desk. Seeing we have luggage they gave us a room on the ground floor as there was no lift, car boot to room. Hotel was spread widely but has great WiFi cover. Room was a 2 bedder but a little tight with a misplaced dining table and 2 chairs. Otherwise well furnished with a microwave, fridge, TV and very comfortable beds with choice of pillows. Very clean too. Breakfast is great with hot food in a spacious setting. Well worth the stay and value.

There was one major reason I booked this hotel. They offered 14 day parking, (we were going to be gone for 9 days), so .....bonus. Their website also offered free airport shuttle service from 5AM to midnight, since we had a 7:40AM flight out the next morning, this was ideal. When I asked the front desk clerk about making sure the shuttle would be available for a 5AM departure, she informed me the shuttle operated from 7A to 10P. I showed her the hours posted on the website and she said she was sorry but it was a mistake. We were forced to take an Uber the next morning. Lobby smelled of cigarette smoke. Room was clean but dated. accommodations were OK for the one night stay. Upon return to Dulles, called for the shuttle. We were told they would be at the pickup point in 10 minutes. We were at the pickup point in under 10 minutes, waited 15 minutes and called again. We were told the driver made a pickup and left. Was told they don't wait for anyone and that we would have to wait another 15 minutes before the shuttle left again because the shuttle operated every 30 minutes. Their website says differently, see pics. To be fair, their website has been updated, since my complaints, to reflect the new shuttle hours but had they been accurate to begin with, that would have steered me to use another hotel in the area to begin with. The number one reason for picking this hotel was the early shuttle, as described on their website, which they didn't offer. Do not use this hotel unless you like to be disappointed. Never again!

We were not being recognized nor received any benefit of being a Globalist Member. We were given a very basic room yet there were plenty of suite rooms left on that day. The room we were given does not have any kitchen equipment and has minimal space being a Hyatt House. The loud noise coming from separate in-room unit of AC are very disturbing in the night and we couldn’t sleep well. We were not pleased with the check-in process as we felt we were very rudely treated. The person who checked us in didn't give us any information about the hotel or amenities, and when we asked for a late checkout for 4pm in the next morning he simply just nodded. He didn’t put it in the system. That is what we had to figure out the day after when the housekeeper tried to come into our room at 12pm.

I've stayed here a total of 4 nights in the past month because my wife an daughter had an international trip from Dulles. It's so nice. Room is big, check in is easy if you get their app. They even have a way to open your door with your phone. Breakfast and pool are both very good. Shuttle is great and on time. Do not take a drink on it though (unless you're a pilot). Different rules for the less important I guess. But all in all it's a great hotel and I will choose it again if I ever need one close to the airport again.

The Dulles Airport North is located nine minutes away from Dulles International Airport. We recently made a reservation in this hotel for one night before my flight from Dulles. It was quite a great experience, starting with the check-in process with Alex. She was pretty energetic and friendly and expedited our check-in process. The two beds room was quite comfortable and met the business traveler's needs for a short-term stay. Also, parking is free in this location. I would highly recommend this location anytime and will be part of my selected hotels in Dulles when I need to travel from IAD.

Very nice hotel, just like in your own home

When you stay at TownePlace Suites Marriott Dulles Airport in Sterling, you'll be in the business district, within a 15-minute drive of Steven F. Udvar-Hazy Center and Reston Town Center. This hotel is 15.8 mi (25.4 km) from Tysons Corner Center and 16.7 mi (26.8 km) from George Mason University.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.