Stayed with a group of 11 couples in total. First impression from the driveway was excellent and we expected great things, but were disappointed. Access from the front is very difficult for anyone with mobility problems, due to the large number of steps, however, we found later a car park at the rear with flat access. The decor is dark, dismal and extremely tired. All dark brown and depressing, Carpets on the landings were threadbare. Furniture in the rooms was dated, chipped and stained. A thorough makeover is required throughout the whole place. There are lots and lots of steps to some of the rooms on every landing. There is only 1 lift, which is very small and not sufficient for the size of the hotel. 3 of our couples asked for room changes as soon as we arrived, due to unsuitability, facilities and appearance. The rest of us weren't too happy but decided to put up with them as it was only a weekend break. The dining room was very dark too, both in terms of decor and lighting. Personally I felt that the stairs were dangerous due to the dim lighting and the dark brown carpets and decor. Drinks were extortionate!!!!! £32 for a mediocre bottle of wine and this was the cheapest. £42 for 4x gin and tonics. Needless to say, we didn't drink as much as we would normally do. ON THE PLUS SIDE - the staff were friendly and helpful. The food in the restaurant was very good both in the evening and at breakfast. Lots of variety for continental and hot food, and good quality. Could not fault anything here, Beds and pillows very comfortable. Would I stay here again - not if it was my choice but if the group decided to return (which is very doubtful) then I would join them.
102 Reviews