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"It's normal, but it's not worth waiting for anything special. Cleaning and changing towels every day. Breakfast is only 3 options for choice, one of which is always absent. There is your small beach club with a bar at the second hotel on the beach in a pedestrian accessibility. The staff is very slow, as well as everywhere in the country. Before New Year's Eve, they asked the tug to clap the dress, we never brought it. And the room is a large closet and no shoulder hanger. No refrigerator. Big balcony, no chair on the balcony. Everything is somehow unthinkable"

"Everything was fine, breakfast service was a bit slow but otherwise a good hotel next to the beach"

"Excellent"

"The owner, Marco was a life saver! He knows everyone in town and directed me to the services I needed, such as mobile Internet. One of the staff there named Victor was a great help for me in town with translations and even helped me carry groceries. They have a restaurant with awesome food. It’s just a block away from the beach. They are basic, not so fancy, but everything I needed. Most of all they have a great staff, helpful… and that goes a long ways with me."

"It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages..."

"Room service after 11 was non existent . I tried ordering food multiple times - the phone didn’t work and the app didn’t work. It’s 35 minutes from the airport (make sure to book a car beforehand because uber drivers can be sketchy - mine canceled on me in the car then tried to rip me off after). Otherwise , it’s a beautiful beach, the gym is adequate the food is good and bring a book and enjoy the beach life . Definitely pay for the platinum on the app because at the hotel it’s 45 dollars a day to upgrade per person."

"What an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend."