Noi Casa Atacama

Amazing hideout in the middle of the desert ! All the staff were very very helpful and attentive, room was extremely comfortable and clean ! WiFi worked really well and breakfast and restaurant food was great ! Highly recommended and would love to come back !

Spent four days at this hotel and it was excellent. Lovely big rooms and a nice oasis after the heat of the desert. Staff all very helpful and friendly. Bar did excellent pisco sours. Definitely a great place to stay in Atacama - close enough to everything but away from the Main Street.

We had a great stay at the hotel, the location is excellent, only a few minutes walk to the town centre. The staff is very friendly and accommodating. Would definitely stay again.

The service is poor, and despite communicating my arrival and excursion departure times, the room was not ready. We had to open our suitcase in the lobby and change in the restaurant's restroom. I witnessed similar situations with other guests on different days. This might be acceptable for a hostel, but not for this hotel. It's evident that the hotel is in need of renovation. The hotel relies on its reputation and doesn't make any effort to improve.

The front desk staff are friendly but don’t fully explain the basis of ones stay. We were HB and you either have a choice of their 3 course fixed menu or you can take the wider menu and have a credit against your meal cost, the latter a far better option. We only realised when we took lunch on our third day and were handed the menu we had had for the last two evenings. Housekeeping is excellent, room was always remade well and turned down at night. However this is not a 5* hotel and given we paid effectively $600 per night genuinely overpriced. I would not stay here again but that is both because the value offer is sub par for what it is and there are plenty of other hotels in the area and also because they genuinely do not understand customer service. Also the pool area is tiny with very few beds around it so for the few hours you may have when not on tours you really don’t have anywhere to relax aside from your room. There is a nice outdoor dining seating area but only one table has shade at lunch. They do offer breakfast bags if your tour starts before they do which was good and they also have bikes you can use if you want to explore on wheels. Walkable to the main area of town in 5-10 minutes, location good. Be careful as you cannot pay by US$ debit card (Revolut, Monzo cards not accepted), the T&Cs at the time of booking sent by the hotel stated that ‘at the time of check in a credit card will be requested as a guarantee or another method of payment’ this is not an issue and is standard and I gave a credit card. Also their T&Cs stated ‘the national sales tax (19%) may be charged at check out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP) and present a valid passport along with the migration card that they received upon arrival int eh country at check in’. So where does this state that you cannot on check out use a debit card in US$ which is accepted universally across all of Chile, it does not state this anywhere. When checking out and presented with my hotel bill I was asked to pay in US$ ($2436.43) for our 4 night stay. I handed over my debit card and the front desk lady tried to take payment but said that a debit card in US$ would not work! She then told me that I could pay in Chilean pesos. So I converted the US$ to Chilean Pesos in front of her on my debit card (incurring fx charges) and then once I represented the card she then told me that I would now have to add 19%, where in their T&Cs is that stated!! So having been told that the T&Cs were actually incorrect and now having incurred over $50 of foreign exchange charges for no reason, I then paid using a credit card which has its’ standard fx charges. Yet NOI hotel T&Cs are not accurate. I raised a complaint via an email and it took over a week for the hotel to come back and not acce

An oasis in the desert Great location, helpful and friendly staff. Pool area delightful and great interiors. Bar food fresh and tasty. Breakfasts provided for early starts. Bikes provided to explore the area

It is a very nice and quiet hotel. Perfect for resting and drinking some tasty pisco sours. But the infrastructure is a bit dated, so it doesn’t feel very luxurious and can be a bit uncomfortable. The staff was the best though!

What a perfect stay! My little What a perfect stay! My little oasis in the middle of the Atacama desert. In close walking distance to the town where all the stores are, but quiet enough to feel like you're in your own private resort. I loved all the boutique rustic details of this property, it really felt like I was in another world. The room was super comfortable, and the breakfast was delicious too. The staff were outstanding! They helped me out so much with all my queries. Special shout out goes to Andrea for helping me print out my Valle de la Luna tickets, boarding passes and helping me translate various things. I can't wait to be back one day soon!. In close walking distance to the town where all the stores are, but quiet enough to feel like you're in your own private resort. I loved all the boutique rustic details of this property, it really felt like I was in another world. The room was super comfortable, and the breakfast was delicious too. The staff were outstanding! They helped me out so much with all my queries. Special shout out goes to Andrea for helping me print out my Valle de la Luna tickets, boarding passes and helping me translate various things. I can't wait to be back one day soon!