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Posted on Aug 18, 2026|Oasis Room King Bed
Guest User
Checked into Raffles Clearwater Bay, and the Sky & Sea View Room exceeded expectations. Starting from 80 sqm, the room size is a significant advantage compared to similar-tier hotels. The decor features a Nanyang resort style, with a separate walk-in closet and a bathroom with double vanities. The balcony is spacious, offering expansive ocean views from higher floors – you can even see the turquoise sea right from your bed. Privacy is excellent, making for a relaxed and comfortable stay.
I must give a special shout-out to our butler, Chloe, who provided outstanding service throughout our stay. Her pre-arrival communication was thorough, and she was always prompt in responding during our visit. Whether it was inquiring about hotel activities, arranging amenities, or fulfilling last-minute requests, she followed up diligently and ensured everything was handled meticulously. She proactively took care of many details, saving us a lot of hassle.
The hotel's tropical gardens are beautiful, and just outside is a private beach that 'sings' (referring to the sand). The breakfast quality is excellent, and the overall ambiance is fantastic, making it perfect for families and couples on vacation. Overall, it was a very pleasant island getaway. I highly recommend the Sky & Sea View Room type and am also grateful for Chloe's dedicated service. Looking forward to visiting again.
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Price per night from:TWD 8,545
Posted on Aug 30, 2026|Deluxe Garden View Twin Beds Room
Guest UserOur stay at Hainan Sanyue Hotel was a delightful surprise. The hotel exudes a strong moon-themed ambiance, surrounded by coconut groves, creating a tranquil and elegant environment. The rooms are spacious and airy, impeccably clean, and the bedding is soft and comfortable. The balcony offers an expansive view of the beautiful sea. The resort facilities are comprehensive; the tropical rainforest water park and the 'Love Bunny' children's playground offer great fun. The infinity pool is perfect for photos, and there's a private beach within walking distance. The restaurant boasts a wide variety of dishes, and the breakfast selection is diverse and delicious. The staff are warm and attentive, check-in was efficient, and all our requests were promptly addressed. It's truly a perfect spot for a family vacation, and we'll definitely choose this hotel again on our next visit to Hainan.
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Price per night from:TWD 3,362
Posted on Aug 23, 2026|Gardenfront King
Guest User
Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team.
Improvements from our last visit:
1. Travel photography is now available, and the resulting photos are excellent.
2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb.
3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination.
4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient.
5. Received complimentary champagne, making our 10th wedding anniversary feel truly special.
6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial.
7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay.
8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity.
9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind.
10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise!
11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise.
12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye.
13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low.
A few points that weren't as good:
1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished.
2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience.
3. There were some issues with the room's TV and electric curtain buttons.
4. The hotel activity schedule was less entertaining; the activities weren't as fun as before.
Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service.
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Price per night from:TWD 10,445
Posted on Aug 16, 2026|2-bed Room With Sea View
Guest UserThe hotel room was incredibly spacious and very well soundproofed. The mattress was super comfortable to sleep on. What's even better is the direct access tunnel from the hotel to the R&F Ocean Park, which is incredibly convenient for a family outing. This is truly an excellent family-friendly hotel. The staff were all very friendly and provided excellent service. Dining at the restaurant was also a pleasant experience; despite a large number of guests, everything was very well organized. I'm extremely satisfied with this hotel and will definitely choose to stay here again next time.
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Price per night from:TWD 2,127