Novotel Genève Centre Reviews

Response from Property: Dear Guest, Thank you for your positive review and support! We are delighted to know you had a wonderful time here. The hotel's convenient location near the train station and lakeside, within easy walking distance of many attractions, makes it an ideal starting point for exploring Geneva. The front desk team always greets every guest with professional and warm service, while the spacious and comfortable guest rooms provide a relaxing space. Your multiple consecutive stays are the greatest recognition we can give you, and we look forward to arranging a breakfast-included stay for you next time, so you can start your day with a delicious meal! We look forward to seeing you again. Novotel Geneva Centre, Team Nicolas Goureau, General Manager

Response from Property: Hello, thank you for sharing your experience at Novotel Geneva Centre Hotel. We are delighted to know you enjoyed your stay. We are pleased that you appreciated the comfort and cleanliness of your room and the delicious breakfast; your overall experience was encouraging. Please note that the front desk can readily provide any room amenities you may need. We are also pleased with the convenient location near the train station, making your travels easy and enjoyable. We look forward to your next visit. Sincerely, Gregory Viandaz, Operations Manager

Response from Property: Hello! Thank you for choosing Novotel Geneva Centre and sharing your experience. We are delighted to know you were satisfied with your stay. We are especially pleased with the convenient location you mentioned – the easy access to the station within walking distance truly saves many travelers valuable time. Regarding the room, we consistently maintain a daily deep cleaning, and the flexible configuration of the double bed with sofa bed is a favorite among families. We also appreciate the transportation card provided by the front desk staff, which reflects our commitment to personalized service. It's worth mentioning that we strive to provide all our guests with a public transport card to make exploring the city easier. We look forward to creating an even better trip for you next time. Sincerely, Gregory Viandaz, Operations Manager

Response from Property: Dear Guest,Thank you for your positive review.We are delighted to hear that you had a brilliant stay at Novotel Genève Centre.It’s wonderful to know our team’s support and the comfort of your room contributed to a relaxing visit. We take pride in offering a peaceful environment, and we’re thrilled this made your stay enjoyable.We hope to welcome you back soon.Best regards,Nicolas GoureauGeneral Manager

Response from Property: Dear Guest, Thank you for taking the time to share your experience at the Novotel Geneva Centre. We are delighted that you had a pleasant stay at our hotel. Our location is truly convenient, with the train station, Lake Geneva, and numerous restaurants all within easy reach. We are also pleased that you appreciated the cleanliness of your room and the generous breakfast buffet. We look forward to welcoming you back again. Best regards, Gregory Viandaz, Operations Manager

Response from Property: Dear Guest,Thank you for sharing this good rating.It brings us great joy to know that you had such a memorable stay with us.We are thrilled that our spacious and modern accommodations met your expectations, and that you found everything impeccably maintained. Our team takes pride in delivering attentive service, and your recognition of their professionalism means a lot. We’re also glad you enjoyed the diverse breakfast options—it’s always a pleasure to start the day with fresh, quality ingredients.With our central location, we’re happy to be your gateway to Geneva’s lakeside charm, historic quarters, and business hubs. We look forward to welcoming you back for another seamless experience, whether for leisure or work.We look forward to seeing you again in the future.Kind regards,Nicolas GoureauGeneral Manager

Response from Property: Dear Guest, We would like to thank you for this review about your experience in our hotel.It is fantastic that you had such a positive experience at Novotel Genève Centre.We are delighted that you found our surroundings spacious and comfortable, and that our reception team made you feel welcome. Our team takes pride in maintaining clean and tidy rooms with plenty of space for our guests to relax. We are also glad you appreciated the convenient access to transportation options during your stay.We look forward to welcoming you back. Best wishes,Gregory Viandaz, Operations Manager

Response from Property: Dear Christopher, Thank you for taking the time to share your review.We are delighted that you appreciated the convenient location of our hotel, the adequacy of our room sizes, and our breakfast offerings. It is always our aim to provide a comfortable and enjoyable experience for our guests, and we're glad these aspects contributed positively to your stay.However, we regret to hear about the difficulties you encountered with our parking facilities. Our parking is designed to accommodate vehicles up to 1.7m high, and while we ensure the security and accessibility with an elevator connecting the parking to the lobby, we understand that navigating the space can be challenging for larger vehicles. We apologize for any inconvenience this may have caused you. Regarding the overall value, we acknowledge that Switzerland can be on the higher side in terms of expenses, and we strive to keep our prices competitive while offering a range of amenities and services to enhance our guests' experience.Nonetheless, we are pleased that you found the accessibility to public transport and proximity to the airport beneficial during your stay. With our prime location in the heart of Geneva and near Lake Léman, we hope that our guests can enjoy the best of the city's offerings, including restaurants, bars, and shops, as well as the convenience of being close to major transport hubs.We hope we will have the opportunity to see you again in the future. Best regards,Nicolas GoureauGeneral Manager

Response from Property: Dear Kong, Thank you for taking the time to share your review.We find it rewarding that your stay with us was enjoyable overall.We are pleased that you appreciated our central location, as well as the variety and quality of amenities available at our hotel. Our dedicated team takes pride in ensuring a comfortable and convenient experience for our guests.Nonetheless, we are sorry to hear that our breakfast selection did not meet your expectations. We offer a diverse buffet breakfast on the ground floor, with options ranging from pastries and cereals to various breads, fruit, and hot dishes. We appreciate your input and will consider it as we always strive to improve our offerings.Finally, we are delighted to know that you found our staff to be polite. Our team is committed to providing the highest level of service and it is always encouraging to hear that their efforts have been recognized by our guests.We hope we will have the opportunity to see you again in the future. Best regards,Gregory ViandazOperations Manager

Response from Property: Dear Guest, Thanks for your review about our hotel.We are thrilled that you appreciated the spaciousness of your accommodations, the extensive amenities in your bathroom, and our delightful breakfast offerings. It's wonderful to know that our team's dedication to service made a positive impact on your experience with us.We are hoping to welcome you back in the future. All the best.Gregory ViandazOperations Manager

Response from Property: Dear Guest, Thank you for sharing your valuable stay experience. We are delighted that you had a pleasant time at the Novotel Geneva Centre Hotel. We appreciate your appreciation of our hotel's excellent location, which is adjacent to numerous dining options and within easy walking distance of the pier for taking the No. 2 boat to see the iconic Jet d'Eau fountain. This convenient location allows you to fully experience the charm of Geneva. We look forward to serving you again in the future. Best regards, Gregory Viandaz, Operations Manager

Response from Property: Dear Guest, Thank you for taking the time to share your feedback.We are delighted that your stay at Novotel Genève Centre met your expectations.Your kind words about our welcoming team members and the proximity to various dining establishments warm our hearts.Regarding the morning dining options, we value your suggestions and will take them into consideration.Finally, we are pleased you found our central position advantageous, with Geneva Station just moments away.We do hope that we will have the chance to see you again in the future.Best wishes,Gregory Viandaz, Operations Manager

Response from Property: Dear Guest, Thanks for your review about our hotel.We are truly pleased that you had a memorable stay at Novotel Genève Centre.We are delighted that you appreciated the spaciousness of our rooms, the advantageous location of our hotel, and the overall safety of the surrounding area. Our central location in Geneva ensures that guests are just a short walk away from Lake Geneva and various attractions, while enjoying the comfort and security we strive to provide.We are hoping to welcome you back in the future. All the best.Nicolas GoureauGeneral Manager