Pet-friendly Hotels in Ghent

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).

Yes, I wanted to live in the postman hotel. I booked it early because I was a little worried when I came to NH. The result was unexpectedly good. The room was also large. The service staff was also warm. The facilities were convenient. It was really good. It felt like a bigger hotel in Ghent. No problem 👍

The location of the hotel is excellent, very close to the main attractions, there are many tram stations nearby, and the commercial online stores are quite complete. The only dissatisfaction is: I booked a double room, and the result was a big bed. This was a bit embarrassing. In addition, the hotel actually had to charge an additional fee for luggage storage (there is a special luggage room). This is completely different from the domestic one. Breakfast is relatively simple, after eating once, I changed it to eat in the surrounding small shops.

Location very central, if there is no construction site in front of the door and considerate guests are around one in the rooms, it is certainly also quiet. The bathroom was very narrow in the double room. Otherwise, everything is fine!

The hotel offers spacious rooms with minimalistic design, superb services and friendly staff. The hotel is usually busy, so popular. We indulged in the foods and drinks offered by the nice restaurant and enjoyed a spacious room with all tailored amenities. Any issue can be addressed with their responsive staff!

Because we in Belgium use public transport (train-tram bus) on our weekend trips, we chose this hotel that is just 300 metres from the St. Pierres Station in Gent. We can then get there and get the most beautiful places in Gent with the tram and enjoy a dinner in the many good restaurants that Gent is rich. The first thing we found in this hotel was the very friendly welcome to the bar, and we had a spacious, beautiful and hygienic room with everything on and out. The quiet location was also very important, despite the short distance from the station. We also enjoy an extensive and delicious breakfast with excellent service (e.g. a separate map where you can choose from a few eggs made at la minute! In short, we will certainly go back there.

The hotel is located next to the old castle. It is close to all the attractions. The hotel is very clean and soundproof. It has a good bath and a bath. The disadvantage is that although there is an elevator to the floor, it is necessary to reach the floor. Carrying the luggage and walking a few stairs, a bit strange design, and because of this, I accidentally fell on the air and the foot was injured.

Had a standard room for 1 night in the modern Marriott hotel in Ghent. Nicely decorated lobby, futuristic-looking hall where the sleeping quarters are located in a timeless, sleek and modern style, as well as the bedroom and bathroom. Mini market for a late snack in the lobby, nice addition as the location is not near a shopping street. All rooms were clean and fresh. Lovely bed (firm, slightly too soft mattress, good suspension), bedroom was warm, slightly too warm during the night (down duvet), counter top with built-in fridge, coffee maker, bar available. Darkened windows, tilting window present, excellent sound insulation. A suitable and affordable room for a short and longer stay. Minuses: Missed in the bathroom storage space at a higher position than under the sink (for placing a toiletry bag (2 people), kids / hooks to hang your clothes. Space on the side of the window a bit too narrow (walk sideways) . Staff: were friendly and attentive. Improving the communication of the female employee on arrival (check-in) and on departure a male employee may direct the communication (explanation, payment of deposit) to the person who reserved and paid for the room (woman) and not to the male guest, who stood at a distance from the counter. Impersonal and not customer friendly. Location (near highway, stadium) is reasonably accessible by car to the center of Ghent, +/- 16 minutes. Parking: plenty of parking. Too bad that it is paid (€19 for one night) in a closed parking in a rural area. I found it useful to use a code to drive in and out, which can be obtained at the desk at check-in.

Good location and very close to a fantastic restaurant! No room keeper shown up and everything was self-serviced. No elevator makes it inconvenient to carry the luggage upstairs. But in general, the room was nice.