"Dorsett Gold Coast boasts a prime location, just one street away from the large shopping centre Pacific Fair. There are plenty of dining options nearby, and it only takes a 10-minute walk to get to the beach. The hotel entrance is right at the Tram Station. The room facilities are quite good, featuring a small balcony that offers a view of the sea when opened. However, the shower water pressure is somewhat weak, and the floor gets a bit slippery when wet. Aside from these, I’d like to give a special shout-out to Carter at the front desk for making us feel right at home.
黄金海岸的帝盛酒店位置很不错,距离大型购物中心Pacific Fair就一条街的距离,周围吃的很多,10分钟可以走到海边,酒店门口就是Tram Station。房间的设施也不错,带小阳台,打开可以看到海。只是淋浴水量比较小,地板沾水有一点滑。除此之外,特别点赞前台Carter,让人有宾至如归之感。 - Chinese Customers"
"Overall, my stay at Crowne Plaza was okay. The location is very convenient, which made getting around easy. However, I was a little disappointed that the room wasn’t serviced during my stay, even though I had placed the door sign requesting it. Apart from that, everything else was fine."
"A brand new hotel with spacious, very clean rooms and excellent facilities. It boasts a fantastic location, right near Surfer's Paradise, and there's a train station nearby, making transportation incredibly convenient. The only minor downside was that parking required a two-minute walk, as it wasn't directly in the hotel's underground garage. Overall, a very pleasant experience. I would definitely choose this hotel again on my next visit to Gold Coast."
"✨ Luxurious Rooms– Our room was spacious, beautifully designed, and offered breathtaking views of the Surfers Paradise skyline. The signature Langham Blissful Bed was so comfortable, we slept like royalty.
🍽️ Exceptional Dining– Akoya Restaurant delivered an unforgettable culinary experience, with fresh seafood and impeccable service. The high tea at The Palm Court was a highlight—delicate pastries and premium teas in a sophisticated setting.
🌿 Tranquil Pool & Spa – The Chuan Spa was a sanctuary of relaxation, and the lagoon-style pool (with private cabanas) felt like a hidden paradise."
"It was a last minute booking we made (secured the deal for the last available room at that price) and it was the best decision we made! We had to leave our airbnb due to room cleanliness concerns.
Really great central location and lovely room, with great amenities. We enjoyed the proximity to shops nearby. The room size was suitable for up to 4 pax, along with the provision of amenities such as body wash, shampoo, and conditioner. The complimentary snacks and beverage packets provided in the room upon check-in were a great touch, and we even got a refill on the chips (they were a great hit with my friends) on our second day.
Thank you for providing a great and welcoming experience and I’ll be considering staying here should I visit Gold Coast again."
"Perfect, with a great location and excellent value for money. The only minor downside was that the beach had been somewhat damaged by last year's typhoon. It's a good reminder for us to treat nature more kindly."
"Beautiful, gorgeous, well kept and modern apartments. We stayed in a 2 bedroom, 2 baths. The bed & pillows were nice and soft. Spacious with full views floor to ceiling windows that affords direct views to the harbour.
Nice living room space with tv. So nice to have meals out at the balcony due to the amazing views.
Aircon works perfectly.
Kitchen is modern with everything you need to cook.
There is a huge park just 5mins walk down by the ocean perfect for kids.
Overall highly recommended and I'd give our stay an 11/10 -"
"This hotel boasts an excellent location, conveniently close to Chinatown, making it incredibly easy to find food. When I discovered the in-room hairdryer wasn't working, the front desk promptly brought a new one. Furthermore, the evenings were very peaceful, with no excessive noise. For guest safety, key card access is required to enter the lobby after 7 PM."
"The service was great, let us check in 5hrs early due to cyclone. Then extended our stay with no problems. Thank you to Cian, so helpful and a delight to talk to. Beautiful place to stay and very welcoming."
"The hotel is incredibly convenient, located just 5 minutes from the beach. The area downstairs is bustling with fantastic food options, and the evenings are particularly vibrant. Public transportation is also readily available. The staff are warm and attentive, always quick to address any concerns."
Very Good
276 reviews
8.4/10
1 night
From £83
Check Availability
See all hotels in Gold Coast
Browse by hotel type
Immerse yourself in the vibrant atmosphere of Gold Coast with our handpicked accommodation options
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.1/10
Great
PPrasadThis hotel is spectacular!!! Not enough words can express how beautiful it is. Every staff member made you individually feel welcomed and genuinely looked after. Each person always had a smile and genuinely wanted to help. For example Gina and Alex in the breakfast restaurant Critique were extremely helpful and at your service. Rahul at reception was helpful and explained all the hotel facilities. The maintenance manager was extremely polite, friendly and helpful. The lagoon area made you feel as if you were in Bali, Phuket etc. To say it is spectacular is an understatement. For my entire stay, each staff member made my birthday extremely special, memorable and second to none ever experienced before. Thank you all the staff at JW.
AAMTKThe location is very good, there is a tram station just down stairs.
Everything was hygienic and the Bathtub with a massage function can let us enjoy the bath and relax.
It was surprising with a clothes dryer so we washed clothes and dried them out.
The housekeeper did housekeeping every day without being asked.
We enjoyed the stay so much
Definitely recommend this apartment to everyone.
Ccam7Great place to stay. Family of 5, comfortable and keeps family busy, happy.
Tennis courts, kids hub, pools, spas, gym were all used with no issues.
Staff so great, especially the waiters, so friendly and welcoming. Great variety of food and drinks.
Thank you
GGuest UserPros
* Location (Central to every where)
* Great view (Riverview from 8th floor was excellent)
Cons
* Run-down room (room seems old and not maintained well. Even had a cockroach)
* Interrupted sleeps (windows are thin and not blocking street noise. Kept on waking up to police and fire brigade sirens)
CChih minWe stayed in the hotel for three days(7/7-7/10). On the first day, no one came to clean the room. We thought we needed to notify the service counter to arrange cleaning. On the second day, we used the ”cleaning notification” button on the phone in the morning, but no one came to clean the next day. On the third day, we reported it to the service counter in the morning, and they said they would arrange for a cleaning staff. As a result, when we returned to the room on the third night, we found that it was still not cleaned (this was the first time we were deceived). So we called the service counter again, hoping that at least they could change the bath towels for us to use. The service counter staff replied that they would ask someone to bring us clean bath towels, but they did not keep their promise in the end. We were deceived again.
GGuest UserThe location is wonderful .. short walk to surfers paradise and skypoint is just right next door. Easy to get from airport as the tram stop is just right next to skypoint. Many cafe and restaurant choices. Did not use the pool or gym. Noise can be heard from room as the walls are thin. Easy check in .. staff did not advise much on the resort facilities and we figure out the wifi password base on the sticker on the kitchen wall. Our rooms balcony look out into the pool which is nice.
GGabchoi We were here for a family trip and I was happy to choose this hotel and it is closed to sanctuary cove and also it has good staff that help me change my room when I got trouble with one of the curtain blind,
We stay four nights and the place was clean.
We can cook inside and also it is walkable to Cole’s supermarket and it has carpark space for free too
SShannan LeeThe location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life.
Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people.
The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests.
I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests.
The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾
We'll definitely be returning.
MMelzza23Unfortunately we did not have a great stay. We booked 3 apartments for a family vacation and all 3 had issues. All 3 apartments had faulty air cons. 1 air con didn’t work at all and also a toilet in that apartment didn’t work either. Also when we arrived, we found one of our carparks had a car parked in it and that 2 other guests were allocated the same Carpark as us. We all contacted the letting company and all guests were told to seek help from the apartment reception who then told us all to contact the letting company as they don’t deal with the private apartments and their carparks. So it was back and forth for hours, we even visited the office twice until the car was finally removed. In terms of the no aircon/ broken toilet room, we were told there was nothing the letting company could do about it as they only have 1 staff member on so we’d have to wait for the next day and that some of our cost would be refunded (We are still waiting). The next day, in the morning the staff member visited and said the aircon is broken and they’ll have to find another room so will get back to us. It was close to the letting company’s closing time and we hadn’t heard back so we followed up only to be told there’s no more rooms available and our family would have to make do with the fans. Our family members in the no aircon room got sick from the heat/ stuffiness even with the doors and windows open. The amenities - lagoon, gym and pool are awesome So it was really unfortunate we did not enjoy our stay due to the lack of upkeep of the apartments and the service.
GGuest UserFirstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows.
Bar fridge and microwave, toiletries in the bathroom.
Towels excellent.
Airconditioning excellent.
I was excited to see a very large, modern wide screen TV with onboard Android system.
Disappointed that no internet connection (so I could have used my own passwords for my streaming services.
Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV.
Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked!
I WAS TRAPPED IN THE LIFT!!!
I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times.
I phoned the hotel main number, so they could press the lift call button - no answer.
I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA.
Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE!
The dispatcher commended me on remaining so calm.
I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm.
They said to call 000 back if I got out before the fire brigade arrived.
Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help.
I GOT OUT
That night the guy on reception said sorry.
I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone?
He said he was sorry.
To get the best hotel deals, try these Trip.com tips:
1. Log In Trip.com first and unlock member-only rates and Trip Coins (loyalty points).
2. Book Midweek: Sun–Thurs stays are much cheaper than weekends.
3. Set Price Alerts: Monitor price drops and rebook if needed.
4. Use “We Price Match” Policy: If you find a lower price elsewhere, Trip.com will refund the difference.
5. Avoid major holidays, conventions, and big events.
6. Check the Deals Page to see what promotions are available now on Trip.com.