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Reino de Granada
4.1/511 Reviews

Reino de Granada

Granada|0.29km from Neptune Mall
Escribo la opinión la tarde del 3 de octubre desde el propio hotel, ya en frio, después de la magnifica noche pasada el día 2. Estamos en la habitación 212. Desde que nos fuimos a dormir había un ruido tremendo como si cayera agua a través de la rendija de la calefacción y el aire acondicionado que da a la habitación. Después de aguantar más de lo previsto, grave error el nuestro, a medianoche llamamos a recepción para que subiera alguien y comprobara que efectivamente así no se podía dormir. La sorpresa fue cuando el recepcionista dijo que no iba a subir, que no podía, que había mucho trasiego (¿en el.hotel en Granada a las 4 de la mañana?) y que ya al día siguiente se veria. La traduccion que cada uno saque la suya. La nuestra es ”paso de vosotros, si no podéis dormir no es mi problema”. La pena es que no pudimos dormir y, por extensión, tampoco los vecinos de las habitaciones de al lado que escucharon nuestro pesar y los llantos de un bebé que tampoco pudo dormir. Es cierto que una avería en una tubería puede ocurrir, son cosas que pasan y hay que ser comprensivo, pero desde luego el cliente no tiene la culpa. No se puede tolerar un trato así, con esa indiferencia, cuando encima estas pagando una pasta. El hotel está céntrico, eso está bien, pero como tengan un problema no esperen solución. En el colmo de la mala suerte la primera noche, la del viernes 1 de octubre, las dos mesillas al apagar todas las luces se quedaban latentes. No se apagaban. Ahí sí que llamamos y el recepcionista, un hombre más mayor, subió a las doce de la noche, abrió los cajetines de los interruptores y lo arregló quitando unos fusibles que no tenían que estar. Lo mejor fue la solución que nos dieron al principio. Retiren la tarjeta de la corriente, y así nos quedamos sin luz en toda la habitación, o aflojen las bombillas. Tras insistir, se reparó por parte del recepcionista siguiendo los consejos por videollamada del señor de mantenimiento. Dentro de la chapuza las dos caras de la moneda. El que tiene interés por el cliente y el que no. Yo, desde luego, no lo recomiendo. Por la zona tienen hoteles similares y seguro que mejores. Desde luego a familiares y amigos, gente que aprecio, no lo recomendaría.

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Top rated hotels in Granada

Searching for hotels near Neptune Mall? Compare room rates and reviews to find your ideal stay.
Hotel Universal
3.9/540 Reviews
We stayed at the Hotel Universal as we wanted to visit the Alhambra Palace and Granada. The hotel is very centrally located. We were within walking distance to all of the places we wanted to visit. The reception is warm and engaging. We were given information about where to eat, where to walk for the best views of the city, what time to get to the Alhambra palace for. We had already purchased our tickets to the palace but the receptionist offered to print the email off for me so we had a paper ticket to take to the gate. That was going above and beyond- excellent customer service. The room itself was very large with a queen sized bed, wardrobes, writing desk, bedside tables, safe, trouser press, mini bar (it was empty but you could keep your own items in there if you wished) The ensuite bathroom was modern and pristine. The entire hotel was pristine. The 6th floor has a cafeteria where you can buy breakfast for a very reasonable rate. We had fresh coffee and the most amazing croissants. We paid so little for our room. I was very impressed and would have no problem in recommending the hotel to others.
Barcelo Granada Congress
4/5107 Reviews
The breakfast is rich, freshly squeezed orange juice is very good, the hotel staff is warm! We are three people, booked in Ctrip, have arranged an extra bed when arriving at the hotel, very satisfied, the room is large, the suitcase can be tiled! The hotel is very close to the high-speed exit and there is an underground car park that is very safe. We went to the city and the Alhambra for a taxi. The hotel can call the car because the road in Granada is very narrow. We are not very confident that we drive. This hotel receives tours. Consider dinner at the lobby bar or in the lobby restaurant. The service is especially good, the staff is also very good at English, and the paella is delicious!
Ana Maria
3.6/58 Reviews
Hotel muy céntrico en la capital, cerca de restaurantes y zona de ocio. Buena atención del personal, habitaciones muy acogedoras y bien de precio. Puedes dejar el coche e ir andando a los monumentos de la ciudad.
Eurostars Puerta Real
4.1/5117 Reviews
The location is convenient, and there is a pharmacy next to it that is open until the evening, and it is also very convenient for temporary needs. There are also many restaurants nearby. Although the room is a bit smaller, the overall environment is tidy and comfortable. It’s not far from the bus stop and close to shopping.
Porcel Sabica
4.2/548 Reviews
Stayed here for 2 nights on a tour of classical Spain. This hotel is well situated, there’s a 10-15 minute walk up to the city centre, passing some interesting squares with plenty of opportunity for refreshments. Check in and out was very efficient. There is a small bar area, and there was a reasonably decent buffet breakfast served, which we didn’t have the opportunity to enjoy at leisure unfortunately. Sadly we didn’t have the opportunity to try the swimming pool. Our room 314 was cool and of a good size, clean and well maintained. There was good air con, a safe and a fridge, no kettle though. The bed as often out here was 2 big singles put together, firm and comfortable though. There’s the benefit of a reliable satellite tv signal whilst relaxing in your room. The main benefit is the hotel’s excellent location though, a good base from which to explore this fine city.
Sercotel Granada Suites
4.6/590 Reviews
My family and I stayed here for three nights and loved the hotel. The location was perfect and we were able to walk to all places of interest. We were even able to walk to the market. The room was clean and spacious. The kitchen, while small, had the basics needed. The pool was very very cold but with the heat it was needed. However, you couldn’t stay in there more than 5 minutes without getting cold. The parking is a bit of a pain. If you have a larger car you won’t be able to use their garage as there is a weight limit for the car to go down the lift. Other than the annoying parking situation, I couldn’t recommend this hotel any more. We will most definitely be back.

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Granada Travel Guide

There are many discounted hotels on Trip.com. On Trip.com, it's easy to search for hotels in Granada. You can stay 3-5 days at hotels in Granada without running out of things to do. Granada is a city with tons of tourist attractions. You'll never want to leave!

Every day, travelers worldwide arrive at Granada Jaén Airport to start their vacations and business trips in Granada. Besides flying, taking a train to Granada Train Station is one of the other major methods of transportation.

You don't have to worry about accommodations when traveling to Granada. Here, there are more than 399 hotels for you to choose from. There are many well-known chain hotels in Granada. Ibis is the top choice of many travelers in Granada. If the comfort level of your trip is important, there are many choices in Granada, such as hotels under the Ibis brand. Hotel Granada Center in Granada is a favorite among Trip.com users. Many tourists also stay at Hotel NH Granada Centro.

If you stay at a hotel in downtown Granada, nearby attractions like La Antigua Madraza, Capilla Real, Granada Cathedral can be your first stop. For short trips in Granada, Activasur, Sierra de Huetor are all good options. The most famous attractions locally are Palacio de Carlos V, Palacios Nazaries, La Alhambra. Upon departure, you can head to popular commercial areas like Mercadona, ibéricos&ALHAMBRA to buy souvenirs or travel accessories.

Average Temperature

• January to March: 11.5°C during the day, 5.65°C at night

• April to June: 20.19°C during the day, 13.42°C at night

• July to September: 27.82°C during the day, 19.99°C at night

• October to December: 14.25°C during the day, 8.62°C at night

Average seasonal Rainfall

• Spring: 39.0 cm

• Summer: 28.67 cm

• Autumn: 7.67 cm

• Winter: 45.0 cm

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