Hanting Hotel (Pearl River Film Plaza Guzngzhou) Guest Reviews
4.7/5
Outstanding
610 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(610)
Positive reviews(599)
Reviews with photos/video(129)
Easy to get around(106)
Classy environment(85)
Quiet & comfortable(83)
Close to metro(61)
Friendly front desk staff(46)
Delicious breakfast(29)
Convenient for shopping(25)
Perfect for business trips(22)
Negative reviews(11)
Guest User
Queen Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Overall a great, enjoyable, peaceful and quiet stay.
Further details as follows:
Visibility: Hotel is not visible from main road. Need a couple of turns in public car park or housing or shop areas before sighting the hotel entrance.
Reception: Excellent service upon arrival. Flexibility granted upon understanding customer needs.
Location: Excellent. 5-10 mins walk to Kecun MTR (1 stop away from Canton Tower). Short walk to malls, eateries, MTR etc.
Parking: No free parking even for hotel guests. Not suitable for drivers who plan to stay over a few nights in Guang Zhou. Ample parking space at entrance of hotel.
Cleanliness: Very new, clean and neat smart hotel.
Late check-out: Need to renew hotel pass at reception for late check-out. Otherwise, room door auto inactivate after normal check-out timing.
Facilities: Nice, clean and appealing restaurant on 2nd floor for those who prefer to eat in. There's a small coasta coffee cafe, mini laundry area, smart washroom, meeting table and chairs for guests to sit around at 1st floor.
Response from Property: Dear Guest,Thank you so much for taking the time to share your detailed feedback with us! We are delighted to hear that you had an overall great, enjoyable, peaceful, and quiet stay at our hotel. Regarding the visibility of our hotel, we apologize if it caused any inconvenience during your arrival. We will definitely consider ways to improve the signage or directions to make it easier for our guests to find us in the future.We are thrilled that you appreciated the excellent service upon arrival and our flexibility in understanding your needs. Your satisfaction is our top priority, and we strive to provide personalized service to ensure every guest has a memorable experience.We understand that the lack of free parking for hotel guests may have been a disappointment for some drivers. Regarding the issue of late check-out, thank you for reminding us of the importance of informing guests to update their room cards to avoid any inconvenience.Once again, thank you for your valuable feedback. We look forward to welcoming you back soon and providing you with an even better experience. If you have any further questions or concerns, please feel free to contact us directly.
Yee Leng
Queen Room
Stayed in Sep 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Oct 18, 2024
Service was good, staffs were attentive and polite. Rooms are clean and very convenient for those who are going to Canton fair. Highly recommended!
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that our service, staff attentiveness, and cleanliness of the rooms met your expectations. It's especially rewarding to know that we were convenient for your visit to the Canton Fair. Your recommendation means a lot to us and we look forward to welcoming you back soon!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Very clean, very spacious rooms. Highlight is definitely the extremely helpful staff. I had to extend my stay but they ran out of the same room type, so that I would have to check out and move to a different room. They managed to hold the same room for me so that I did not have to move. Highly recommend!
Response from Property: 美好的事物總是值得去分享,感謝您的點評,我們期待您的下次光臨!
Guest User
Queen Room
Stayed in Oct 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The place we very well maintained. I stayed there for 7 days and right from the location to the staff and cleanliness was just perfect.
The place is centrally located on Line 3 of the metro station which has a direct link to the airport so you need not lug around with your luggage and keep changing trains. Its just one train from the airport to the hotel location. Also the hotel is very near to Guangzhou tower which is just one stop away. The hotel staff were very pleasing and helpful especially when I used to ask them questions (As I am from India). They used to answer and guide me every time.
Regarding the maintenance of the rooms I have to say the upkeep is just splendid. Every day my room used to be cleaned and kept neat.
I would like to mention that I chose an option with breakfast and I was really glad that I did. The breakfast was very nice with option of hot noodles along with coffee machine and fruits.
There are various varieties of hotel which serve various kinds or food.
The proximity to shopping complex is also good as there are malls close by.
Over all I am very happy and glad to have spent my time in this property and I surely want to come back and stay there in the future.
Response from Property: Dear friend, hello! Thank you for choosing the Pearl Shadow Hanting Hotel, which has given us the opportunity to be with you. We are delighted to have received your favor and look forward to your visit again. Have a pleasant day!
André Liberatti Baço
Deluxe 2-bed Room
Stayed in Sep 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Inglês: The hotel is very nice! The staff was very attentive! I would go back again! Close to the metro station! Close to the market. The staff is extremely friendly! Recommend! Português (Brasil): O hotel é muito bom! A equipe se muito atenciosa! Eu voltaria novamente! Perto da estação de metrô! Perto do mercado. A equipe é extremamente cordial! Recomendo!
Response from Property: My friend, thanks for your staying with us. We are always looking forward to serving you again. Best regards.
Guest User
Superior Queen Room
Stayed in Aug 2023
Couples
1 review
4.7/5
Amazing
Posted on Sep 8, 2023
Convenient location walking distance to metro and mall.
Staff is very friendly. We checked in midnight and they let us to checkout late. Superb service! Breakfast was yummy!
Food they have porridge, noodles, pork, fried youtiao, sausage and fruits. Fruit juice : apple juice. Coffee and doujiangshui. I like the apple juice
Price is ok but hopefully will be cheaper next round. Thanks
Response from Property: My friend, thanks for your staying with us and sharing your comments. You are so friendly and your appreciation pushes us doing better and better. We are looking forward to serving you again. Best regards
Nuttawut
Deluxe 2-bed Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel reception and staff are very good . They also have good service-mind.
Response from Property: 在最好的時節,遇見最好的您,謝謝您的肯定,歡迎您的下次光臨!
Ivee
Queen Room
Stayed in Dec 2023
Business travellers
2 review
4.7/5
Amazing
Posted on Jan 30, 2024
Very nice location. Clean hotel. Everything is good. But breakfast is normal. Suggest to get some local breakfast around.
Response from Property: 尊敬的客人,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,再次感謝您的評價,真誠期待您的再次光臨!
Busyinasia
Queen Room
Stayed in Sep 2023
Business travellers
48 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Amazing experience with this hotel. The service was very good. The guys are friendly and professional: they reacted positively to any even the smallest requests and did everything to make sure I was happy staying there. 24 hours coffee on reception. The best price to value point in the whole Canton area.
Response from Property: My friend, thanks for your staying with us. We are always looking forward to serving you again. Best regards.
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
14 review
4.2/5
Very Good
Posted on Jan 29, 2025
Facilities: OK, everything you need
Hygiene: Average, the funniest thing is that the classification of the garbage bins is only on the outside, and the garbage bags inside are connected. I wonder what the community director thinks
Environment: Average, the whole hotel is hidden in the community of the Pearl River Film Group, and you can't see the Guangzhou Tower at all. You have to walk 200 meters to the street to see it. Because it is the Pearl River Film Group, there is a shopping mall and subway station more than 100 meters away from the door. There are Starbucks, Walmart, DQ, and a lot of convenience stores and stalls. Life is relatively convenient
Service: OK, self-service laundry, good self-service breakfast
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人,感謝您在百忙之中提出的寶貴意見,我們已經接受到您的反饋,給你帶來不好入住體驗,深表歉意,祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The hotel is not far from the downtown area, convenient for dining, the hotel is very quiet in the residential area, and the room can see the Guangzhou Tower
Original TextTranslated by Google
Response from Property: 美好的事物總是值得去分享,感謝您 的點評,我們期待您的下次光臨!
Guest User
Queen Room
Stayed in Dec 2024
Solo travellers
5 review
4.5/5
Great
Posted on Jan 15, 2025
When I checked in, there was something wrong with the original room type, so I was upgraded to a twin room for free. The bed was also quite big.
The air volume of the hair dryer is very good.
It's not too far from Liying and the subway station. The facilities in the community are very good, and the takeout is delivered upstairs very quickly.
The only drawback is that there is no direct access to Yiyuan South Road. Taxi drivers may not know how to get in.
Original TextTranslated by Google
Response from Property: 感謝您的用心點評,我們也始終堅信用心就能做好,追求極致服務,我們願在路上與您一同分享成長的喜悦,給您帶來更多的驚喜和感動,歡迎常回家看看!
🍭mengquanjingbao🍭
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The hotel is in a prime location, quiet in a busy area, the rooms are clean, the front desk service is thoughtful, the hotel is surrounded by a lot of lively places, and there are shopping malls! Although the room is not big, it has complete facilities and is very close to the subway station. You can see Guangzhou's iconic building, the "Slender Waist" Guangzhou Tower, at the subway entrance.
Original TextTranslated by Google
Response from Property: 能與您相遇真是太幸運了,非常感謝您百忙之中寫下的寶貴點評,您的評價就是我們的最大動力呢!用心的服務,給您不一樣的體驗!
bravezzx
Queen Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The location is very convenient, in the community next to Liying Plaza, very close to Guangzhou Tower and Guangdong Expo~
The room is small but clean, and very quiet at night for a good rest
The front desk staff has a good attitude and speaks softly, very good👌
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,再次感謝您的評價,真誠期待您的再次光臨!
Guest User
Queen Room
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The room is clean, the front desk service is good, it is close to the subway station and convenient for travel. There is a shopping mall at the door, all kinds of food are available, and it is one stop to Guangzhou Tower
Original TextTranslated by Google
Response from Property: 感謝您的用心點評,我們也始終堅信用心就能做好,追求極致服務,我們願在路上與您一同分享成長的喜悦,給您帶來更多的驚喜和感動,歡迎常回家看看!