Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 12, 2026
Guest User
Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out.
The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch!
What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of.
There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too.
We couldn’t have asked for a better stay and would happily return again!
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Price per night from:£262
Posted on Jul 26, 2026|Superior Room-Two Beds
소비니우스This is an absolutely fantastic hotel!
1. **Location**: It's incredibly accessible, just a 5-minute walk from Jiaoxi Bus Terminal. Even in the scorching heat of late July, we could quickly get there with our luggage.
2. **Customer Service**: During check-in, there was a staff member who spoke Korean, which made the process incredibly smooth. She proactively provided information I might need and explained the hotel's various services in Korean. I really appreciate her kind assistance.
3. **Room**: The room was very spacious and perfectly adequate for two people. The beautiful mountain view from the back was a delight, and the in-room hot spring tub was huge. The only minor drawback was the slightly firm bed, but aside from that, the complimentary minibar drinks and snacks, along with the immaculate cleanliness, were excellent.
4. **Hot Spring**: Beyond words, it was superb. The separate changing rooms for men and women were cool, and with about 10 individual showers, showering was comfortable and pleasant. After showering, entering the hot spring area, there were various pools ranging from 35°C to 42°C. There was even a unique doctor fish pool, which was a fun experience. Both steam and dry saunas were available, offering a great way to detox.
5. **Swimming Pool**: The large outdoor pool had separate lanes for swimming and recreational use, as well as a shallow pool for children.
6. **Breakfast**: This was the highlight of the hotel. There are hardly any reviews for this hotel on Korean blogs, and even fewer detailed reviews about the breakfast, so I didn't have high expectations. However, the breakfast, which was managed by time slots to ensure a moderate number of diners, was the best I've ever experienced at any hotel. I thoroughly enjoyed the fresh salads, diverse seafood, hot dishes, yogurt, ice cream, and bakery items – I was so full! My only regret was that I couldn't eat more in the morning. The staff were also incredibly friendly.
When I first booked, I thought the price was a bit high, but for this price, the facilities and service are exceptional. If I visit Taiwan again, I would definitely want to stay here again. I highly recommend this excellent hotel to everyone!
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Price per night from:£147
Posted on Jan 7, 2026|Classic 2-bed Room
Anonymous User
The location is fantastic, surrounded by plenty of dining and shopping options. There's a Starbucks right downstairs. Our room had a private hot tub, and the decor was lovely and clean with ample space. There's also an outdoor hot spring (which we unfortunately didn't get to use). The breakfast was delicious and plentiful, with a more Chinese focus, and the quality was excellent for a hotel of this caliber.
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Price per night from:£92
Posted on Aug 29, 2025
Guest User
Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!
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Price per night from:£125
Posted on Jun 4, 2026|Deluxe Double Room
WU MENG Te
The room was incredibly spacious, and the price was very reasonable, offering great value for money. There were quite a few facilities in the spa pool, and the water jets were powerful, leaving my body feeling completely refreshed after use. Although the breakfast selection wasn't extensive, the taste was decent. It was a shame that the menu was exactly the same for both nights of our stay. My only minor complaints are that despite the large room, the bed was a bit small, and there were very few power outlets for charging devices. Overall, it was still a very good experience.
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Price per night from:£58
Posted on Jun 18, 2026
Guest UserThis hotel is perfect for kids! The children's play area is a fantastic place for them to burn off energy. The room views are also excellent, offering glimpses of Guishan Island and the sea. The restaurant food was delicious, and the swimming pool is great for both adults and children. The hot springs area is very clean with beautiful scenery, and the staff were all very enthusiastic and helpful.
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Price per night from:£155
Posted on Feb 11, 2026|Classic Double Room
TimoteiLConveniently located at town centre, meters away from the train station and shopping. Room is spacious and clean. Big bathtub to enjoy private onsen (hot spring) in your own room. There are also public bathtub located on he roof of hotel. Complimentary breakfast was a plus, with variety of western bakery and Asian dishes at choice. We enjoyed our short one night stay, would stay again!
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Price per night from:£69
Posted on Jul 17, 2026|Deluxe Queen Room
Mina.L
The service in all departments was excellent! Especially the lobby staff, both morning and evening shifts, were proactive and incredibly patient in explaining and providing information on all available facilities and dining options. Even after check-out, we could still borrow bikes, use the pool, and enjoy the afternoon snacks. It genuinely felt unhurried and offered great value for money. The location is peaceful yet convenient. We'll definitely be back!
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Price per night from:£102
Posted on Jan 4, 2026
Guest User
The Mu'en International (old building) feels a bit dated compared to the adjacent Mu'en Far Eastern (new building), which is noticeable in the in-room hot spring tub and shower facilities. However, the rooms in the old building are more spacious than those in the new one. Both buildings share the same breakfast area and parking lot. This time, I stayed in a 4-person room in the old building. The room was large, and so was the hot tub. Just a heads up, the slippers provided in the room aren't disposable, so if that bothers you, it's more convenient to bring your own.
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Price per night from:£45
Posted on Aug 14, 2025|Plaza Twin Room
Anonymous User
Cons: The room had mismatched beds (one large, one small). The overall decor felt very dated, almost from the last century. The room lighting was dim, and the bedside outlets had low voltage, causing power banks and phones to charge extremely slowly. The bathroom was quite small, making it difficult for a larger person to turn around comfortably, and there weren't enough bath mats.
Pros: The location is excellent, directly opposite Dongmen Night Market. There's a McDonald's right next door, and a laundry shop and Watsons are conveniently located nearby. They offer complimentary bicycle rentals, and we even received a thoughtful farewell gift upon check-out. The staff provided excellent service, offering a map and helpful local recommendations.
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Price per night from:£30