Yilan Hotels with Gym

Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out. The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch! What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of. There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too. We couldn’t have asked for a better stay and would happily return again!

The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.

The main reason for visiting Jiaoxi is to enjoy the hot springs, so we chose the Hotel Mu. We stayed in the Breeze Room with a king-size bed, and first off, the bed was very comfortable – I found the firmness just right. The bathtub was large enough for a truly relaxing soak, perfect for unwinding. The hotel breakfast is also highly recommended – it was plentiful and delicious.

Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!

The room was incredibly spacious, and the price was very reasonable, offering great value for money. There were quite a few facilities in the spa pool, and the water jets were powerful, leaving my body feeling completely refreshed after use. Although the breakfast selection wasn't extensive, the taste was decent. It was a shame that the menu was exactly the same for both nights of our stay. My only minor complaints are that despite the large room, the bed was a bit small, and there were very few power outlets for charging devices. Overall, it was still a very good experience.

The services were all very thoughtful, and all the staff were polite. They were always quick to assist with any questions or issues. The only minor drawbacks were the outdoor parking lot across from the hotel, which was quite inconvenient on rainy days. Also, the hot spring area had children playing with inflatable toys, disturbing other guests. There should be a dedicated children's splash zone to separate them. There were no showers in the hot spring area, so we had to go back to our room to shower after soaking. The steam room had a strange odor, possibly like urine. Breakfast was served as a set meal, but I didn't like everything on the plate. A buffet would have been better, allowing for free selection and portion control.

The hotel rooms are very new, and there's a large bathtub for hot springs in the room. There's also a dedicated parking lot next door, which is convenient. Check-in at 3:30 PM is a bit late, and the public swimming pool only opens at 5:00 PM, which shortens the usage time. The breakfast offers a wide variety of choices, both Chinese and Western, and you can even make your own Danzai noodles, which is a nice touch.

Pros: 1. The sea view from the suite is excellent. 2. The room is spacious. 3. The breakfast is delicious with many local specialties. 4. Close to the beach. 5. The amenities like the game room, pool, and trampoline are great. 6. The plaza is very nice, and the view is fantastic when you walk around it. Areas for improvement: 1. At breakfast, as soon as we sat down, a staff member told us with a stern face that we could only eat for 90 minutes. This felt extremely poor. For the price of the room, both the attitude and the rule were very uncomfortable. Few people eat breakfast for 90 minutes, so why bother? 2. The sea view suite lacked a coffee machine, the lighting was dim, and small details like bath bag liners for the tub were missing, which felt inadequate.

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

The sodium bicarbonate beauty hot spring and bath crystal salt experience were quite good. In the afternoon, there are small refreshments available in the lobby. The breakfast at 1F Ming Chu Buffet (6:30 AM - 12:30 PM) can easily be enjoyed as a brunch. The R floor rooftop Sky Bar offers 360-degree panoramic views. The downside of the accommodation is its proximity to the railway; lower floors or specific room types may easily hear the operational sounds of passing trains. It's recommended to request a higher floor when booking and try to avoid consecutive holidays to ensure the most comfortable vacation experience!