Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 13, 2023|Superior Double Room
Guest UserThe hotel is in a square, which is very convenient for eating and shopping. The hotel also has its own restaurant and bar, and the service is very good. The room was very clean and big. The halls, stairs, and corridors are all decorated with pictures about Rolex watches, as well as trophies. I don’t know if they are collected or related to the brand. Just a few hundred meters walk to the Cathedral of Santa Maria del Fiore. There are a lot of shopping and dining in the surrounding alleys. I like it very much. The hotel has a paid parking lot where you can park on your behalf. The waiter will also help you carry your luggage, and the service is very good.
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Price per night from:MXN$9,401
Posted on Oct 10, 2024
Guest User
The hotel is very close to the train station and bus station, and the hotel room looks relatively clean. However, the hotel does not even provide mineral water, so the price is still a bit low. It may be due to the peak season, I can only understand it this way.
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Price per night from:MXN$6,226
Posted on Apr 23, 2026
Guest User
The staff are incredibly friendly and the location is excellent. It's conveniently close to the train station for trips to the suburbs, and not far from the main tourist attractions, which is a big plus.
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Price per night from:MXN$4,053
Posted on Aug 7, 2026|Deluxe King Room
Guest User
W Florence strikes a perfect balance between bold modern luxury and timeless Florentine charm. The design language is energetic yet refined, and the rooftop terrace offers incredible vibes.Special thanks to the front desk team for a seamless check-in and attentive, friendly service throughout our stay. Rooms are stylish, comfortable, and well-appointed. Highly recommended for anyone looking for a dynamic luxury experience in the city!
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Price per night from:MXN$17,979
Posted on Jul 29, 2026|Standard Queen
Guest UserStayed a week at the social hub Florence. Room is clean and spacious. I particularly appreciate the strong water pressure in the shower (disappointed by many in Europe previously). Staff were SUPERB!!! Great selection at breakfast buffet too. Hotel is rather conveniently located (12 minutes walk from SMN train station, got bus / train stops right downstairs).
Would most definitely stay there again if I am in Florence.
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Price per night from:MXN$3,273
Posted on Aug 3, 2026|Premium King Room With Single Sofa Bed
Jiasuoer-mengnasiteluohubilieFacilities: The facilities are relatively new, on par with a 3-4 star hotel in China. The elevator is tiny; three people plus two suitcases fill it up. The hallway layout is very strange; some rooms on the same floor require going up a few steps. Unfortunately, I was assigned one of those rooms, and had to carry several huge suitcases up the steps. I checked in around 1 AM and was given a room on the second floor facing the road – incredibly noisy! The light rail runs until about 1 AM and starts again very early in the morning, so getting a good night's sleep was impossible. Major disappointment!!!!!
Cleanliness: The cleaning was okay, I guess. The new towels were just casually placed on the sink, and the trash from previous use on the sink wasn't completely cleared.
Environment: The overall decor is quite odd, very colorful.
Service: Similar to a budget hotel in China; I wouldn't say there was any real service.
I had a great experience staying at an Indigo hotel before, while traveling with Shangri-La in China, so I specifically chose Indigo this time, but the difference was huge. I'll definitely think twice in the future.
The only upside is its proximity to the station.
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Price per night from:MXN$5,676
Posted on Apr 20, 2026
Guest User
The apartment is clean and equipped with everything you need. The bed is comfortable, the room is spacious. The check-in instructions were clear.
The noise from the street was disturbing. Even with the window closed, you can hear the sound of every passing tram. It is no coincidence that earplugs were prepared, although they cannot improve the vibration caused by the passing tram much.
And a personal note. In my previous booking, at other accommodations, the host's communication - despite the fact that there is no personal meeting - usually includes some kindness and personal attention. This was not the case here, although it would have been nice.
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Price per night from:MXN$2,419
Posted on Sep 17, 2025
Guest User
The decor is like a guesthouse from the 1990s, but the price is like a five-star hotel. The location is excellent, behind the Bargello Museum, and within a 10-minute walk of any attraction. However, it's very old and shabby, and the shampoo and conditioner are terrible.
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Price per night from:MXN$2,885
Posted on Jul 30, 2024|Classsic Queen Room - Accessible
Guest UserThe hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.
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Price per night from:MXN$7,380
Posted on Sep 8, 2022
Guest User
The most beautiful, quiet peaceful place, breakfast buffet was great, the views are breathtaking, staff goes over and beyond, thank you Andrea, other guest friendly, everyone happy. Loved it want to return for a longer stay. Pool nice also
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Price per night from:MXN$1,544