3-Star Hotels in Florence

We had a very good stay, the room was spacious and very comfortable. The only thing is that it’s not specify on trip.com that the room in not directly a part of the hotel but a room in a building at 4 minutes. The address for the checking is Via delle Ruote, 52, 50129 Firenze FI, Italy (Hotel royal). We could still enjoy all the services as breakfast, pool and luggage storage. I recommend

Good location, very close to the train station & Centro storico. Room size was very good, with a BALCONY! Even though privacy may be a bit compromised but can’t have everything. It had very good natural lighting. The bathroom was also big, bigger than most bathroom in Italian hotels. I could dance & turn around in the shower stall. Check in required a bit of tech-savviness & naturally the internet. Unlocking gate & room required the use of an internet browser/done on a smart phone. There’re plenty of food options around, a bar/cafe/gelateria right down the building. Coffee machine & drinking water available for the taking. There’s a big shared fridge and an in-room fridge. Internet was fast. Plenty of charging ports/power outlets, conveniently placed (including bedside). Maybe one small suggestion: perhaps there’d be a desk. The TV didn’t work but I wouldn’t watch anything in Italian. I could YouTube with the fast internet. Good toiletries & drinking water provided & refreshed daily (some hotels don’t do this). Highly recommended.

The room overall was very good. It's close to the train station, which makes getting around incredibly convenient. Florence's attractions are quite concentrated and most are within walking distance. The only downside of being so close to the station is that it can be a bit noisy at night. The front desk service was exceptionally thoughtful. A very gentlemanly staff member named Luca made a wonderful impression on me. I felt completely respected during my stay. When I needed to store my luggage, he even asked if I had any valuables and proactively offered to keep them safe for me. I'll always remember this kind gentleman; he truly brought a ray of sunshine to my trip. 😊😊

Exceeded all expectations! I thought a hotel in an old building would be run-down, but the room was beautifully renovated. It was small but had everything you needed and was very comfortable. The lady at the front desk was incredibly helpful. She let us check in early as soon as a room was available, and answered all our questions throughout our stay. The breakfast room offers stunning views of Florence, with the cathedral dome and swifts that have migrated back from Africa after winter flying by the window.

It was so good. The advantage is that there is a tram right in front, and it is a bit far from tourist attractions, so the price is cheap. There was a large supermarket right next to the station, so it was great for shopping. The downside is that you have to take a tram for about 20 minutes to get to the tourist attractions, but it wasn't a big problem. Rather, it was nice that it was quiet. The room was spacious and I used the shampoo that was replenished every day. However, the check-in process was a bit cumbersome. I would like to use it again next time I come to Florence.

I stayed with my aunt and my friend for 2 nights recently; we had 3 beds in the same room, 1 single and 1 double. The hotel had basic amenities - private bathroom which was a little small for me and a TV in the room. We didn't notice a kettle in the room but to be honest, we weren't really bothered since we had paid for the hotel breakfast. The breakfast had small selection of hot food: eggs and sausages were really good. The coffee machine wasn't working properly but the staff did everything they could to provide espressos for the guests. Speaking of the staff, they were so kind and amazing, The 1st staff we saw was kind enough to mark the local/popular attractions on the map and give us some guidance on what to do and where to go. They also gave us this incentive where we all got free breakfasts for the 2nd day after signing up to the hotel account (or something like that). The only major con about the stay was that our room was located right next to the elevator and it was noisy all morning and late at night so please if you can, ask for a faraway room!

The most beautiful, quiet peaceful place, breakfast buffet was great, the views are breathtaking, staff goes over and beyond, thank you Andrea, other guest friendly, everyone happy. Loved it want to return for a longer stay. Pool nice also

The staff were really friendly and helpful! I met the lady with beautiful grey hair who takes care of breakfast and cleaning during my stay. The big problem is she doesn’t understand English, I handed my phone for her to speak via Google translate. She didn’t say anything! A second later she started talking in Italian again. This happened a few times in 3 minutes of facing her. She denied talking on Google translate. So I gave up and walked away…she said “respecta”, I assumed it means “respect”. I kept showing her Google translate in Italian that “whatever you wanna say, you say here since I don’t understand Italian”. The guests should be informed/reminded of “quiet hours”. BUT it gets pretty noisy from the guests… when someone opens the doors, everyone hears it. I could hear my neighbours chatting, sneezing, coughing, and all that. My room is facing the backyard, last night some guests living downstairs were enjoying the backyard at 11 pm. it was loud! Shower was another problem, water didn’t seem to go down the drain properly. The bed was two twins joined together without any proper topper. Thus, the twin beds were moving away from one another at night if you sleep in the middle. This part is common sense, either the hotel puts topper or the guest sleep on one side of the bed. The WiFi was reliable. Breakfast was pretty basic. Make sure to bring good-quality earplugs with you…

The food, people, and location are really nice. However, the facilities are old. The door frame of the toilet suddenly dropped off and nearly hurt my friend. I hope they can improve them. Also, it is very safe for ladies to stay. The location is quiet and safe even at night. Although there isn't any elevator, the staff are friendly to help you to put your luggage to your room.

Convinient location. Close to the station and tram stop to go to the airport.