To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location8.4
Amenities7.4
Service8.1
Cleanliness7.8
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All reviews(263)
Positive reviews(250)
Reviews with photos/video(57)
Well decorated(47)
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Negative reviews(13)
Guest User
Featured Loft - 3-Bedroom
Stayed in Apr 2025
Travelling with friends
12 review
9.0/10
Great
Posted on May 19, 2025
I stayed the apartment for three nights with my friends, Everyone had felt comfortable and pleased during the stay, I would like to thank the master for the special care in particular.
Response from Property: Thanks!and welcome next time🙏
M47147****
Drunken Memories Of Jiangnan· Exclusive Large Suite Loft Duplex With Large Screen Projection Three-Bedroom One-Living Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 9, 2024
Very good. It was comfortable for three families with kids.
Original textTranslated by Google
Response from Property: 尊敬的顧客,感謝您的入住,您的喜歡就是我們前進的動力,同時也謝謝您對民宿的喜歡,我們會更加努力做得更好,歡迎您再次入住!!!
Anonymous User
Featured Loft - 3-Bedroom
Stayed in Dec 2023
Family
2 review
5.0/10
Posted on Jan 8, 2024
Good location and easy to find.
Checking in had some problems as I was a foreigner and could not call the number to get the house number or something however the security guard was nice and helped us out but overall was a fast and speedy process.
The house: coming in I love the deco, however it was more cramped than I thought. In addition, the place did not feel cleaned at all.
The kitchen was a mess I feel as the bowls were for some reason oily while the hot water kettle had some residues inside. The tap water was even yellow when I turned it on. The microwave even had a bowl inside for some reason along with a funky smell.
The projectors: I chosen this place cause of the large projector screens but was so angry as when I turned it on, the projected screen can’t even aligned with the screen on the wall! And the shelf holding it was so loose I was scared it will fall.
The beds: the first floor bed was so soft the person just sink right into the mattress which was totally fine but for the second floor, the bed frame squeak at every small turn and the people sleeping on it weren’t even heavy! At most 50kg each. It seemed as if the bed frame was broken and they pieced it together to make it work somehow. However it was very flimsy! The mattress was also very hard and uncomfortable.
The deco: I saw the deco in the pictures and love it which was why I choose this loft however it was the wrong choice. Some place was not cleaned properly leaving large spots of dust here and there.
The amenities: shower was good and the hot water was quite constant as long as you give it time to heat up however, remotes battery should be replaced since the aircon remote died not even 1 day into our stay. Did not dare to use the cooking stove and pans but did disinfect a few bowls to use. One time use Toothbrush, combs and slippers were provided which was great. The drawers for some reason contained random items which might have been left behind by previous renters since I found car keys, travelling adaptors etc.
Overall it was quite a bad stay since I have visited other home stays which were much cheaper but provided better cleanliness. I hope the owner will fix up and clean up the place before renting out cause a lot of things were either dirty or cannot be used.
Response from Property: Dear customer, thank you very much for sharing your stay experience with us. We regret that it did not meet your expectations. Please accept our sincere apologies. The hotel will perform regular maintenance on the rooms and various other facilities and improve every detail to provide you with a perfect stay. There will be various promotions and special offers at different times. If you have confirmed your itinerary, please book in advance to enjoy more discounts. Sincerely look forward to your visit again!
M434402****
Super Panoramic Oasis Sahara Loft Two-Bedroom One-Living Room Projection Room
Stayed in Nov 2023
Family
2 review
10/10
Outstanding
Posted on Dec 29, 2023
The room was quite spacious, which was very convenient for four people. It's close to nearby shopping areas, making dining and accommodation easy. Being near West Lake, it's also a short bus ride away. Overall, I'm pretty satisfied!
Original textTranslated by Google
Response from Property: 愉悦的相遇,揮手後,在想象中具體形象以至於如春風撲面。相遇或許衹是一瞬,希望回憶中的會是您記憶裏永遠的暖,感謝您的好評,祝您生活愉快~
Fuhei~
Featured Loft - 2-Room (1 living room)
Stayed in May 2024
Family
2 review
10/10
Outstanding
Posted on Jun 26, 2024
The owner upgraded my room and I loved it! The decor is absolutely beautiful, and the cleanliness and facilities are excellent. Plus, the location is super convenient for getting around.
Original textTranslated by Google
Response from Property: 謝謝小主的厚愛,願得一心人,白首不相離,任歲月東流去,今夕知何夕,無人來憐惜,誰解這相思意,遇見你是一個祕密,眼裡心裏都逃不去,要常來哦,撒浪嘿呦!
Anonymous User
Emerald City Light Luxury Large Suite Large Screen Projection Three-Bedroom One-Living Room Loft Duplex
Stayed in Dec 2023
Travelling with friends
2 review
10/10
Outstanding
Posted on Jan 21, 2024
Great location, convenient for getting anywhere, and excellent service.
Original textTranslated by Google
Response from Property: 愉悦的相遇,揮手後,在想象中具體形象以至於如春風撲面。相遇或許衹是一瞬,希望回憶中的會是您記憶裏永遠的暖,感謝您的好評,祝您生活愉快~
_CFT0274864****
Drunken Memories Of Jiangnan· Exclusive Large Suite Loft Duplex With Large Screen Projection Three-Bedroom One-Living Room
Stayed in Nov 2023
Travelling with friends
1 review
10/10
Outstanding
Posted on Dec 10, 2023
The room smelled fresh and was decorated very warmly. The location is excellent, making it convenient to get everywhere.
Original textTranslated by Google
Response from Property: 謝謝小主的厚愛,願得一心人,白首不相離,任歲月東流去,今夕知何夕,無人來憐惜,誰解這相思意,遇見你是一個祕密,眼裡心裏都逃不去,要常來哦,撒浪嘿呦!
Xiangjiexianglian
White Castle·West Lake View Two-Bedroom One-Living Room Loft
Stayed in May 2024
Business traveller
2 review
10/10
Outstanding
Posted on Jun 9, 2024
The butler and cleaning staff were both excellent, providing thoughtful and meticulous service that made me feel right at home. I absolutely loved the room; it was very comfortable. This will definitely be my first choice for my next business trip.
Original textTranslated by Google
Response from Property: 尊敬的顧客,感謝您的入住,您的喜歡就是我們前進的動力,同時也謝謝您對民宿的喜歡,我們會更加努力做得更好,歡迎您再次入住!!!
Wujinian
White Castle·West Lake View Two-Bedroom One-Living Room Loft
Stayed in May 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Jun 7, 2024
The room was cleaned every afternoon during my extended stay, and the bedding was fresh and new each time, with comfortable pillows that caused no discomfort. The towels and bath towels were well-sanitized, and the butler service was very enthusiastic.
Original textTranslated by Google
Response from Property: 愉悦的相遇,揮手後,在想象中具體形象以至於如春風撲面。相遇或許衹是一瞬,希望回憶中的會是您記憶裏永遠的暖,感謝您的好評,祝您生活愉快~
Buju
Featured Loft - 3-Bedroom
Stayed in May 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Jun 8, 2024
The location is super convenient for getting anywhere! The owner upgraded our room, which was a nice surprise. The environment is clean and tidy, and the decor is very classy. We're extremely satisfied!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇金色城品公寓 ,我們很高興您在公寓有一段愉快的入住經歷,感謝您對公寓的支持與信任,同時感謝您對公寓提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待您的下次光臨!
Fanxiaofan
Featured Loft - 3-Bedroom
Stayed in May 2024
Couple
2 review
10/10
Outstanding
Posted on Jun 6, 2024
The location is great, and it's surprisingly quiet. The facilities are new, and the bedding is clean and very comfortable, just as described on Trip.com. The butler service was also very warm and welcoming.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇金色城品公寓 ,我們很高興您在公寓有一段愉快的入住經歷,感謝您對公寓的支持與信任,同時感謝您對公寓提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待您的下次光臨!
Huazhi!
Emerald City Light Luxury Large Suite Large Screen Projection Three-Bedroom One-Living Room Loft Duplex
Stayed in May 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Jun 7, 2024
The in-room amenities are modern, including high-speed Wi-Fi and home appliances, which perfectly met our accommodation needs. The hygiene was also excellent; the room was clean and tidy, making for a worry-free stay.
Original textTranslated by Google
Response from Property: 謝謝小主的厚愛,願得一心人,白首不相離,任歲月東流去,今夕知何夕,無人來憐惜,誰解這相思意,遇見你是一個祕密,眼裡心裏都逃不去,要常來哦,撒浪嘿呦!
Qiao⑦
Emerald City Light Luxury Large Suite Large Screen Projection Three-Bedroom One-Living Room Loft Duplex
Stayed in May 2024
Business traveller
2 review
10/10
Outstanding
Posted on Jun 6, 2024
Easy to find, the room's decor is grand yet cozy, creating a warm, home-like atmosphere. The bedding is soft and comfortable, guaranteeing a great night's sleep!
Original textTranslated by Google
Response from Property: 尊敬的顧客,感謝您的入住,您的喜歡就是我們前進的動力,同時也謝謝您對民宿的喜歡,我們會更加努力做得更好,歡迎您再次入住!!!
Canlanrenshenglu
Emerald City Light Luxury Large Suite Large Screen Projection Three-Bedroom One-Living Room Loft Duplex
Stayed in May 2024
Business traveller
2 review
10/10
Outstanding
Posted on Jun 5, 2024
The staff were very welcoming and the room looked quite spacious and clean. If you're staying on a regular day, it offers good value for money!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇金色城品公寓 ,我們很高興您在公寓有一段愉快的入住經歷,感謝您對公寓的支持與信任,同時感謝您對公寓提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待您的下次光臨!
XOxiangyang
Cloud Comfort Mt. Fuji Loft Two-Bedroom Two-Living Room Two-Bathroom West Lake Projection Room
Stayed in May 2024
Family
2 review
10/10
Outstanding
Posted on Jun 6, 2024
Before we arrived, the butler patiently guided us with directions and then met us at a landmark to pick us up. She was very friendly and welcoming. When we got to the room, it was full of pleasant surprises—clean and hygienic. Truly great value for money!
Original textTranslated by Google
Response from Property: 謝謝小主的厚愛,願得一心人,白首不相離,任歲月東流去,今夕知何夕,無人來憐惜,誰解這相思意,遇見你是一個祕密,眼裡心裏都逃不去,要常來哦,撒浪嘿呦!