Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
A stay at Hanoi Splendid Premium Hotel places you in the heart of Hanoi, steps from Hoan Kiem Lake and Thang Long Water Puppet Theatre. This luxury hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Solis Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 120 guestrooms, featuring private pools and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
TTrisM2025.05.05
My friends and I had a great time staying at this hotel.
Location- It was in an ideal spot in the Old Quarters, few minutes walk to Hoan Kiem Lake. Adding to that, there are currency exchange shops across from the hotel. There are also different spas and cafes.
Food- The food was very good. I did not have a bad meal. Every morning there was a different menu and there were alot of varieties.
Staff- Extremely helpful and courteous staff. Shout out to Jacky and another guy at the front desk (didn't get his name). Overall, very friendly staff.
Room- It was pretty nice, we took one with the balcony, the 'city view' could be questioned but apart from that, it was very clean and modern.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
NNagomi7772024.12.18
This time I stayed with my mother and sister. The hotel was great! Everything was beautiful and it felt like we were inside a museum. The afternoon tea was also delicious. Above all, the staff were all very kind and friendly. They provided excellent service and tried to meet our requests as much as possible.
Hotel staff member Sang carefully gave us recommendations for restaurants, and even booked a taxi for us. We were very comforted by his hospitality. We will definitely stay at Capella again when we travel to Hanoi. Thank you very much.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
Signature by M Village Thợ Nhuộm is centrally located in Hanoi, a 3-minute walk from Hoa Lo Prison Museum and 9 minutes by foot from Hoan Kiem Lake. This hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.4 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
YYee112025.01.11
Signature by M Village Thợ Nhuộm is a cozy boutique hotel in the heart of Hanoi, combining modern comfort with traditional Vietnamese touches. The rooms are stylish and well-equipped, featuring clean bathrooms with WC units that include automatic washing systems, ensuring added convenience and hygiene. Comfortable beds and excellent amenities complete the experience.
The hotel boasts an indoor swimming pool, a jacuzzi, a 24-hour gym, yoga room and also Laundry room to ensure guests have easy access to essentials throughout their stay.
Situated in the Thợ Nhuộm area, the hotel is close to major attractions like Hoan Kiem Lake and the Old Quarter, making it a convenient base for exploring Hanoi. The neighborhood also features several local eateries and cafes, enhancing the authentic experience. Such as a charming nearby bakery offering fresh pastries and coffee. Additionally, a nearby Circle K convenience store.
With its modern facilities, excellent location, and warm, attentive staff, the hotel provides a stylish, convenient, and relaxing stay for travelers in Hanoi.
Great
432 reviews
9.3/10
Price from
CAD 58
per night
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Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at La Sinfonía del Rey Hotel & Spa, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Ngoc Son Temple. This 4-star hotel is 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Grab a bite at Lobby Lounge, a café which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 48 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
지지신19892025.03.03
One of the best hotel in hanoi with great hospitality... the services really 5 stars... the hotel buffet definitely perfection ...really they have a great great breakfast in hanoi... i love the room the food the people ... i will make sure comeback in this hotel for sure... Everyone really nice ... Henry Nguyen especially who take care good of me during my 3 days 2 night in the hotel.
With a stay at Oakwood Residence Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Syrena Shopping Center. This aparthotel is 3 mi (4.8 km) from O Quan Chuong Gate and 4 mi (6.5 km) from Hanoi Opera House.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a reception hall.
Enjoy a meal at Treat or snacks in the aparthotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This aparthotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 262 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 43-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Ttravel1er2342025.04.23
The facilities were incredibly clean, and I even received a complimentary room upgrade, which was a nice surprise.
Breakfast was delicious with a wide variety of options, although it can get a bit crowded in the morning, so sometimes there’s a short wait.
The view of Hanoi from the pool was stunning, and both the sauna and jacuzzi were very relaxing.
The gym is open 24 hours, which was great as I could work out even in the early morning hours.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2025.01.30
The staff are very helpful and polite. The room is big and clean.
Location is good in the sense that train coffee street, temple of literature, and old quarters are all within walking distance. Starbucks is next to the hotel, so it is very convenient when we want coffee.
Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.
AAnonymous User2025.04.15
I had an enjoyable stay in the hotel for 4 nights. The room is spacious and the bed is comfortable. The toilet and shower room is separated which is nice.
The hotel had also provided me a birthday cake as I had spent my birthday over the hotel stay. Overall an satisfactory stay in the 5* hotel
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at La Sinfonia Citadel hotel and Spa, you'll be centrally located in Hanoi, a 8-minute walk from Hoa Lo Prison Museum and 11 minutes by foot from Temple of Literature. This spa hotel is 0.8 mi (1.3 km) from St. Joseph's Cathedral of Hanoi and 0.9 mi (1.4 km) from Vietnam Women's Museum.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at Chestnet Restaurant, a restaurant which specializes in Fusion cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
AAlvinOng2025.03.17
This hotel is very convenient in terms of getting food and to POI. Train street is just a stone throw away. Also the food street which is just next to Train street. The street in front of the hotel also have a few eating places. The reception is welcoming, welcome tea and snacks with cold towel. Also have complimentary cocktail at roof top bar. The room is clean, good air conditioning and strong water pressure. The breakfast place on level 8 is also good. Varieties is not as many as those in 5 stars hotel. But it has delicious pho and many others. The staff from lobby all the way to the rooftop are attentive and smiling. This hotel also provide locker service if you are taking the night train. Also provide free shower facilities for us before going to the train station. I will definitely come back to this hotel in future. Special mention to Viet Nguyen. He recommended us to a local cafe place, it served good coffee and good ground coffee powder to buy home. It’s cheaper than other streets and good quality robusta coffee.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at Le Chanvre Hanoi Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This luxury hotel is 0.3 mi (0.4 km) from St. Joseph's Cathedral of Hanoi and 0.3 mi (0.4 km) from Thang Long Water Puppet Theatre.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
RRonW2025.05.06
One of the best hotels I have stayed in. Located in the heart of old quarter it’s very convenient to roam around the area.
The staff are extremely hospitable they even go beyond their ways to help service you. Specially the front desk, they are very warm and welcoming. The only draw back is that the soap and shampoo was not automatically replaced on the next day, but it was a minor detail. The restaurant staff are also extremely attentive, I find it a bit weird that the egg station is enclosed and you need to tell the waiter that you want to order eggs and Pho as it’s not readily available, but it’s forgivable as their Pho is really delicious. Also the waiters are really great.
The room is also immaculate. It’s clean and spacious enough. The pool is quite small but it’s already enough to enjoy a quick dip and have a nice overview of the city.
One downside is that they do not have a full gym, they do have an exercise room but it’s just a make shift extra room from the spa. So if you are looking for a hotel with a gym then don’t keep your hopes up. All in all it’s definitely a great place to stay in Hanoi, definitely value for money.
Hotel near Dong Da District-Temple of Literature,Hanoi
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.12.13
I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here.
First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her.
The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use.
In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me.
In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes.
It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!
Very Good
309 reviews
8.4/10
Price from
CAD 136
per night
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Top 20 Premium Hotels in Hanoi
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Discover our curated selection of premium hotels in Hanoi for your next stay
No.
1
9.5/10
115 review
Peridot Grand Luxury Boutique Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
2
9.5/10
217 review
The Oriental Jade Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Delicious breakfast"
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No.
3
9.3/10
346 review
InterContinental Hanoi Landmark72
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly owner"
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No.
4
8.9/10
363 review
InterContinental Hanoi Westlake
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Delicious breakfast"
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No.
5
8.9/10
110 review
Grand Mercure Hanoi
Hotel near Dong Da District-Temple of Literature, Hanoi
"Friendly owner""Great stay!"
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No.
6
9.1/10
78 review
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Great stay!"
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No.
7
8.7/10
85 review
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly owner"
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No.
8
9.0/10
50 review
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great location"
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No.
9
9.0/10
195 review
Melia Hanoi
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Delicious breakfast"
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No.
10
8.9/10
114 review
Apricot Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Friendly owner"
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No.
11
9.1/10
139 review
GM Premium Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
12
9.7/10
139 review
Classyc Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
13
9.1/10
25 review
Dusit Le Palais Tu Hoa Hanoi
Hotel near Quan Tay Ho, Hanoi
"Good Location"
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No.
14
9.6/10
122 review
La Siesta Classic Hang Thung
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great stay!"
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No.
15
9.5/10
65 review
HOTEL de LAGOM
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Friendly owner""Great stay!"
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No.
16
9.1/10
148 review
MAY DE VILLE Lakeside Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
17
9.6/10
274 review
Anatole Hotel Hanoi
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
18
9.0/10
225 review
Pan Pacific Hanoi
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Great stay!""Great location"
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No.
19
8.9/10
65 review
Movenpick Hotel Hanoi Centre
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
20
9.0/10
29 review
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Good Location"
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
GGuest UserStaff in all parts of the hotel showed impeccable attention to detail. Front desk/ concierge staff (big shoutout to David) recommended us tours and were very familiar with the itinerary, so much so that David prepared water bottles for us because a particular tour didn't include it. Everyone else always made it a point to check in with us and offer to help with anything or questions. The hotel and our room had everything we needed, and comfort was never far.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 75
9.6/10
Amazing
RRownatOur stay at La Siesta Classic was one of the best customer service experiences that we have encountered. The staff was very helpful and willing to move mountains to maintain a comfortable stay. The breakfast is very good and there is something for everyone. I would highly recommend this experience to anyone visiting Hanoi.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 103
9.2/10
Great
GGuest UserThe hotel is in a great location, right by the Hoan Kiem Lake, and convenient to everywhere. The rooms are also great, with a French feel. The breakfast is also great, with a lot of choices. The best thing is their service, everyone is very polite and enthusiastic.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 91
9.1/10
Great
TTungRemarkable food and service
My husband and I recently had the pleasure of spending a few days in Hanoi during the Tet holiday, and we were absolutely delighted with our experience at this hotel. One aspect that truly stood out to us was the exceptional level of service provided by the staff. Upon our arrival, Mr. Hieu Ha warmly greeted us, confirmed our booking, and personally escorted us to our room. Throughout our stay, he consistently went above and beyond to ensure that all guests were comfortable and satisfied. His friendly demeanor and genuine care for our well-being left a lasting impression on us.
Additionally, we had the opportunity to indulge in a spa session at their sister hotel, conveniently located just a short 5-minute walk away. Despite the closure of many establishments during the Tet holiday, we were in desperate need of some rejuvenation for our weary bodies. Thankfully, the sole receptionist on duty, Ms. Ngoc Pham was attentive and responsive, she skillfully managed to arrange an on-the-day booking for us and tirelessly catered to the needs of various guests.
The breakfast buffet offered by the hotel was equally impressive. In addition to the sumptuous spread of food available at the counter (not a lot but good enough), guests also had the option to order made-to-order chicken or beef pho, as well as eggs cooked to their preference. We were pleasantly surprised by the incredible flavors of the pho; it surpassed our expectations in every way.
The only minor drawback we encountered during our stay was the soundproofing of the rooms. Regrettably, it was not entirely effective in muffling the conversations and occasional coughs from neighboring guests, as well as the sound of doors closing.
Overall, our stay at this hotel was exceptional. While the spa experience may not have been the absolute best we had during our trip, the attentive and friendly staff made us feel genuinely valued and ensured that our every need was met.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 98
8.9/10
Very Good
EEryck SuAn amazing stay! Ha at reception was incredibly helpful and made our experience even better. The free daily coffee at the rooftop café was a highlight—especially the salted iced coffee, which is hands down the best in town!
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 50
8.8/10
Very Good
GGuest UserExcellent hotel and staff
The rooms were spacious and comfortable with many amenities and easily available customer service! The breakfast was excellent with a wide range of options. Excellent customer service provided by Ms.Nga a concierge at the Front Desk.
I would recommend this hotel to everyone! This was a very pleasant stay! Would visit again if we had the chance!
JJeslyn WoonMy partner and I recently stayed at this hotel, and unfortunately, it was not the experience we were hoping for. The hotel’s facilities are quite old and don’t match the pictures shown online. The gym, swimming pools, and private pools were especially disappointing – they felt neglected and depressing. The whole place is in desperate need of an upgrade.
One of the scariest moments during our stay was when we returned to our room and found the door to the room next door unlocked. The balcony was open, and there was something under the blanket on the bed. We were understandably alarmed, so we reached out to the staff, who told us it was under repair. A heads-up about this beforehand would have been appreciated to avoid the unnecessary panic.
The bellman was the only staff member we saw doing most of the work, and he looked extremely tired. We genuinely hope the hotel isn’t understaffed and that they’re taking care of their employees. When we reached out to reception about minor issues, like not being sure if the shower head worked, it seemed like he was the only one dealing with everything. It’s clear the staff is overworked, which made the whole experience feel less enjoyable.
Additionally, the heater for the shower wasn’t very warm, which made taking a shower uncomfortable. It’s frustrating when basic amenities like this aren’t functioning properly, and it added to the overall disappointment.
On a positive note, the food at the hotel was excellent. They offer a variety of options, including Japanese, Hong Kong cuisine, a huge slab of cheese, and delicious Vietnamese dishes. If you’re staying here, the food is definitely something to look forward to.
The hotel is also located a bit outside of the city center, so if you prefer a quieter and less busy environment, that’s a plus. However, considering everything, I don’t think I would recommend this hotel, especially given the issues with the facilities, staff workload, and room conditions. There are definitely better options out there for the price.
JJXiIt was a coincidence to book here. My friend had a problem with her initial apartment booking, so we decided to find another place for one night. We met the manager (I believe she is) at the reception, she's speaking fluent English and she even helped me with my phone issue. Apart from the hotel being slightly distance away from the busy old quarter, this hotel provided great service. We liked it, and so we decided to stay another two nights.
Thanks Hillary Hanoi Hotel!
p.s: strong creamy coffee lover would love the coffee shop opposite the hotel!
GGuest UserGreat location. However staff has been pushy in asking for good review (which they literally stand beside you for you to complete google reviews). Hotel room is old looking and breakfast selection is limited. Wouldn’t really recommend to stay there.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:CAD 59
5.5/10
GGuest UserIt was pretty good experience for me. Because they have a coffee shop upstair which run by young people of Hanoi, very nice people. Without booking this hotel, i would never knew them. The people here are warm, also if you are tourist, you need to aware that the front main door of the hotel is closed before mid night. I think which is cool somehow with proper security but the disadvantage is you can't come back hotel anytime, altought you can, it very bad feeling to wake the security guy up everytime. the price is very suitable and its on the way to High way and town, great location not so far from town and not so close.
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