Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
A stay at Hanoi Splendid Premium Hotel places you in the heart of Hanoi, steps from Hoan Kiem Lake and Thang Long Water Puppet Theatre. This luxury hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Solis Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 120 guestrooms, featuring private pools and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
TTrisM2025.05.05
My friends and I had a great time staying at this hotel.
Location- It was in an ideal spot in the Old Quarters, few minutes walk to Hoan Kiem Lake. Adding to that, there are currency exchange shops across from the hotel. There are also different spas and cafes.
Food- The food was very good. I did not have a bad meal. Every morning there was a different menu and there were alot of varieties.
Staff- Extremely helpful and courteous staff. Shout out to Jacky and another guy at the front desk (didn't get his name). Overall, very friendly staff.
Room- It was pretty nice, we took one with the balcony, the 'city view' could be questioned but apart from that, it was very clean and modern.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
NNagomi7772024.12.18
This time I stayed with my mother and sister. The hotel was great! Everything was beautiful and it felt like we were inside a museum. The afternoon tea was also delicious. Above all, the staff were all very kind and friendly. They provided excellent service and tried to meet our requests as much as possible.
Hotel staff member Sang carefully gave us recommendations for restaurants, and even booked a taxi for us. We were very comforted by his hospitality. We will definitely stay at Capella again when we travel to Hanoi. Thank you very much.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
Signature by M Village Thợ Nhuộm is centrally located in Hanoi, a 3-minute walk from Hoa Lo Prison Museum and 9 minutes by foot from Hoan Kiem Lake. This hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.4 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
YYee112025.01.11
Signature by M Village Thợ Nhuộm is a cozy boutique hotel in the heart of Hanoi, combining modern comfort with traditional Vietnamese touches. The rooms are stylish and well-equipped, featuring clean bathrooms with WC units that include automatic washing systems, ensuring added convenience and hygiene. Comfortable beds and excellent amenities complete the experience.
The hotel boasts an indoor swimming pool, a jacuzzi, a 24-hour gym, yoga room and also Laundry room to ensure guests have easy access to essentials throughout their stay.
Situated in the Thợ Nhuộm area, the hotel is close to major attractions like Hoan Kiem Lake and the Old Quarter, making it a convenient base for exploring Hanoi. The neighborhood also features several local eateries and cafes, enhancing the authentic experience. Such as a charming nearby bakery offering fresh pastries and coffee. Additionally, a nearby Circle K convenience store.
With its modern facilities, excellent location, and warm, attentive staff, the hotel provides a stylish, convenient, and relaxing stay for travelers in Hanoi.
Great
432 reviews
9.3/10
Price from
£32
per night
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With a stay at Oakwood Residence Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Syrena Shopping Center. This aparthotel is 3 mi (4.8 km) from O Quan Chuong Gate and 4 mi (6.5 km) from Hanoi Opera House.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a reception hall.
Enjoy a meal at Treat or snacks in the aparthotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This aparthotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 262 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 43-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Ttravel1er2342025.04.23
The facilities were incredibly clean, and I even received a complimentary room upgrade, which was a nice surprise.
Breakfast was delicious with a wide variety of options, although it can get a bit crowded in the morning, so sometimes there’s a short wait.
The view of Hanoi from the pool was stunning, and both the sauna and jacuzzi were very relaxing.
The gym is open 24 hours, which was great as I could work out even in the early morning hours.
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2025.01.30
The staff are very helpful and polite. The room is big and clean.
Location is good in the sense that train coffee street, temple of literature, and old quarters are all within walking distance. Starbucks is next to the hotel, so it is very convenient when we want coffee.
Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.
AAnonymous User2025.04.15
I had an enjoyable stay in the hotel for 4 nights. The room is spacious and the bed is comfortable. The toilet and shower room is separated which is nice.
The hotel had also provided me a birthday cake as I had spent my birthday over the hotel stay. Overall an satisfactory stay in the 5* hotel
Hotel near Hoan Kiem District,Hanoi98.3% of visitors choose this area
With a stay at Le Chanvre Hanoi Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This luxury hotel is 0.3 mi (0.4 km) from St. Joseph's Cathedral of Hanoi and 0.3 mi (0.4 km) from Thang Long Water Puppet Theatre.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
RRonW2025.05.06
One of the best hotels I have stayed in. Located in the heart of old quarter it’s very convenient to roam around the area.
The staff are extremely hospitable they even go beyond their ways to help service you. Specially the front desk, they are very warm and welcoming. The only draw back is that the soap and shampoo was not automatically replaced on the next day, but it was a minor detail. The restaurant staff are also extremely attentive, I find it a bit weird that the egg station is enclosed and you need to tell the waiter that you want to order eggs and Pho as it’s not readily available, but it’s forgivable as their Pho is really delicious. Also the waiters are really great.
The room is also immaculate. It’s clean and spacious enough. The pool is quite small but it’s already enough to enjoy a quick dip and have a nice overview of the city.
One downside is that they do not have a full gym, they do have an exercise room but it’s just a make shift extra room from the spa. So if you are looking for a hotel with a gym then don’t keep your hopes up. All in all it’s definitely a great place to stay in Hanoi, definitely value for money.
Hotel near Dong Da District-Temple of Literature,Hanoi
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.12.13
I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here.
First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her.
The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use.
In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me.
In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes.
It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!
With a stay at Novotel Suites Hanoi in Hanoi (Cau Giay), you'll be within a 5-minute drive of Indochina Plaza Ha Noi and Embassy of Japan. This 4-star hotel is 2.6 mi (4.1 km) from Vietnam National Convention Center and 2.7 mi (4.4 km) from My Dinh National Stadium.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 1938 square feet (180 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
IILWON2024.11.25
Location is not good, but all the others were excellent!
Foods are delicious, Services are touching enough, and facilites are convenient to use.
And room condition was so good.
If I visit Hanoi one more time, I will book this hotel without any doubt.
Hotel near Dong Da District-Temple of Literature,Hanoi
With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 13 minutes by foot from Ho Chi Minh Mausoleum. This 5-star hotel is 1.4 mi (2.3 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.8 km) from Hoan Kiem Lake.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at The Dining Pavilion, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 4133 square feet (384 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and bathrobes. Conveniences include phones, as well as safes and desks.
JJunimay Cortes2024.03.18
Excellent service, 5/5 for their polite and friendly staff. Smooth check-in and check-out experience. Very accommodating. I was stuck in traffic coming back to the hotel so I wasn't able to check-out before 12noon but they were very understanding and told me not to worry about it, and I wouldn't be charge a late check out fee.
The room was a bit dim for my liking but it was spacious, clean and comfortable. View was not so great because there was construction in front but I didn't notice any noise from the outside.
Very Good
110 reviews
8.9/10
Price from
£84
per night
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Top 20 Premium Hotels in Hanoi
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Discover our curated selection of premium hotels in Hanoi for your next stay
No.
1
9.5/10
115 review
Peridot Grand Luxury Boutique Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
2
9.5/10
219 review
The Oriental Jade Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Delicious breakfast"
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No.
3
9.3/10
351 review
InterContinental Hanoi Landmark72
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly owner"
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No.
4
8.9/10
363 review
InterContinental Hanoi Westlake
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Delicious breakfast"
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No.
5
8.9/10
110 review
Grand Mercure Hanoi
Hotel near Dong Da District-Temple of Literature, Hanoi
"Friendly owner""Great stay!"
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No.
6
9.1/10
78 review
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Great stay!"
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No.
7
8.7/10
85 review
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly owner"
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No.
8
9.0/10
50 review
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great location"
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No.
9
9.0/10
195 review
Melia Hanoi
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Delicious breakfast"
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No.
10
8.9/10
114 review
Apricot Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Friendly owner"
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No.
11
9.1/10
139 review
GM Premium Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
12
9.7/10
139 review
Classyc Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
13
9.1/10
25 review
Dusit Le Palais Tu Hoa Hanoi
Hotel near Quan Tay Ho, Hanoi
"Good Location"
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No.
14
9.6/10
122 review
La Siesta Classic Hang Thung
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great stay!"
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No.
15
9.5/10
65 review
HOTEL de LAGOM
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Friendly owner""Great stay!"
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No.
16
9.1/10
148 review
MAY DE VILLE Lakeside Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
17
9.6/10
273 review
Anatole Hotel Hanoi
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
18
9.0/10
225 review
Pan Pacific Hanoi
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Great stay!""Great location"
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No.
19
8.9/10
65 review
Movenpick Hotel Hanoi Centre
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
20
9.0/10
29 review
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Good Location"
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Top rated hotels in Hanoi
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
AAnnaWe really enjoyed our stay at Classyc Hotel! Best thing was all the staff - everyone was so friendly, helpful and smiling all the time! We were welcomed with drinks and snacks on our arrival, got brought up to our room, and every time we go out and come back, they will open the door for us and greet us! Room was comfortable with everything we need - the only thing I would change is having slippers instead of thongs, but that's our preference only. Breakfast was amazing, it had great selection of choices including local food and coffee, all the staff again were so attentive and friendly! On departure we were gifted with a cute Vietnam souvenir which was a lovely touch! Thank you to all the staff members during our stay, we had a wonderful time and would definitely stay here again if we come back to Hanoi!
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:£89
9.6/10
Amazing
RRownatOur stay at La Siesta Classic was one of the best customer service experiences that we have encountered. The staff was very helpful and willing to move mountains to maintain a comfortable stay. The breakfast is very good and there is something for everyone. I would highly recommend this experience to anyone visiting Hanoi.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:£56
9.3/10
Great
GGlobetrotter20Fraser Suites Hanoi is a high level service apartment and executive hotel rooms & amenities
Pool on rooftop + ground floor , gym and garden are very nice.
Breakfast is excellent with a large choice and a very good service.
Highly recommended for a stay in an upscale property in Hanoi 👍
BbryanI’m checking in at 11 april night the receptionist man with glasses try to scam me he say we not pay the hotel room charge untill I show the proof of voucher from trip.com then he say OK only, and when i checking out today 10.30AM the same man in charge he say we going to breakfast 5 people so he demand me to pay 5 person in breakfast but I dont go breakfast so I confronted him and he check he only say OK no sorry at all i think this man try to scam me some money
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:£85
8.9/10
Very Good
JjacquesqtnUnfortunately we did not have the best start to our trip, but things fortunately settled down and got better as the stay progressed. When we arrived we were greeted with bad news that our hotel had a wiring problem and that we were going to be moved to a “5 star” hotel. All they did was move us to another branch of May De Ville - where we had to walk to with our luggage before checking in. Secondly, the first two nights we complained about guests who were making a noise past midnight, including partying in the passages with their doors open. After day one they moved us to a new floor. And guess what, it continued to happen the following night. After complaints to reception failed to help or solve the issues, my wife and I dealt with the problem ourselves and had to deal with the unmannered guests. The reception told us to put in earplugs they had given us and tried to blame the noise on outside parties, (wonderful hospitality right?) although it happened on both levels we stayed in and was clearly people in the vip rooms partying with their doors open. We also continuously asked for our aircon to be changed from heat to cool, which they took all 4 days of our trip to get right before we had one night of cool air to sleep with. Due to TET, everything including room service was closed, and all prices increased without any prior guidance, and most meals in the hotel were never in stock. A great location, but honestly we much preferred being outside of the hotel as much as possible.
Hotel near Hoan Kiem District, Hanoi 98.3% of visitors choose this area
Price per night from:£59
8.8/10
Very Good
GGuest UserExcellent hotel and staff
The rooms were spacious and comfortable with many amenities and easily available customer service! The breakfast was excellent with a wide range of options. Excellent customer service provided by Ms.Nga a concierge at the Front Desk.
I would recommend this hotel to everyone! This was a very pleasant stay! Would visit again if we had the chance!
JJeslyn WoonMy partner and I recently stayed at this hotel, and unfortunately, it was not the experience we were hoping for. The hotel’s facilities are quite old and don’t match the pictures shown online. The gym, swimming pools, and private pools were especially disappointing – they felt neglected and depressing. The whole place is in desperate need of an upgrade.
One of the scariest moments during our stay was when we returned to our room and found the door to the room next door unlocked. The balcony was open, and there was something under the blanket on the bed. We were understandably alarmed, so we reached out to the staff, who told us it was under repair. A heads-up about this beforehand would have been appreciated to avoid the unnecessary panic.
The bellman was the only staff member we saw doing most of the work, and he looked extremely tired. We genuinely hope the hotel isn’t understaffed and that they’re taking care of their employees. When we reached out to reception about minor issues, like not being sure if the shower head worked, it seemed like he was the only one dealing with everything. It’s clear the staff is overworked, which made the whole experience feel less enjoyable.
Additionally, the heater for the shower wasn’t very warm, which made taking a shower uncomfortable. It’s frustrating when basic amenities like this aren’t functioning properly, and it added to the overall disappointment.
On a positive note, the food at the hotel was excellent. They offer a variety of options, including Japanese, Hong Kong cuisine, a huge slab of cheese, and delicious Vietnamese dishes. If you’re staying here, the food is definitely something to look forward to.
The hotel is also located a bit outside of the city center, so if you prefer a quieter and less busy environment, that’s a plus. However, considering everything, I don’t think I would recommend this hotel, especially given the issues with the facilities, staff workload, and room conditions. There are definitely better options out there for the price.
VVincent Kam Seng KeeHotel is clean and well kept despite being a rather old hotel. Location is central and convenient. Front ni desk is very helpful and its staff’s English proficiency is really good.will be here r
GGuest UserReally enjoyed our stay, got a free room upgrade, the location is very convenient for the layovers, the room was clean and spacious, breakfast was great. And the swimming pool was an absolute hit!The hotel also provides transfer for 100,000 vietnamese dongs, which we highly recommend as you can't find any better price. Highly recommend!
JJXiIt was a coincidence to book here. My friend had a problem with her initial apartment booking, so we decided to find another place for one night. We met the manager (I believe she is) at the reception, she's speaking fluent English and she even helped me with my phone issue. Apart from the hotel being slightly distance away from the busy old quarter, this hotel provided great service. We liked it, and so we decided to stay another two nights.
Thanks Hillary Hanoi Hotel!
p.s: strong creamy coffee lover would love the coffee shop opposite the hotel!
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