Hoan Kiem District | 0.21km from The Real Kangaroo Cafe
With a stay at Splendid Star Grand Hotel & Spa, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.7 km) from Hanoi Old Town Night Market and 0.9 mi (1.4 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
LLim Chelsea2024.11.18
Hotel rooms are beautiful, very clean and comfortable bed, especially Manager Ding Dong is super helpful and excellent service. We can ask anything from him to help us in Hanoi and Sapa! Staffs are friendly and helpful too. Breakfast was great, there are staffs will help you cook on the spot when we want to eat scrambled egg or Pho noodles. From hotel we can go to Train Street in 7mins walking distance, around the hotel there are many local food and drink. Many coffee shop to buy gifts for friends. Also you can take photos with beautiful Church. I recommend everyone to book the Splendid Grand Star hotel and experience yourself.
Hoan Kiem District | 0.39km from The Real Kangaroo Cafe
With a stay at La Sinfonía del Rey Hotel & Spa, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Ngoc Son Temple. This 4-star hotel is 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Grab a bite at Lobby Lounge, a café which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 48 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2025.01.01
Excellent customer service! The staff go above and beyond to ensure you have a good stay. They assisted in booking my day trip to Ha long bay and water puppet show tickets. The welcome letter and spa, massage and restaurant vouchers were a great touch as well.
Location was perfect.
The water pressure was great and warm, room decor was classy and bed was comfortable. The only downside was the room lighting wasn’t great for doing makeup and my room didn’t have a window with a view. Super minor and didn’t negatively impact my visit at all.
Hoan Kiem District | 0.49km from The Real Kangaroo Cafe
Splendid Premium Hotel has a garden, terrace, a restaurant and bar in Hanoi. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Splendid Premium Hotel the rooms come with bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast.
MMoonxing2025.02.11
This hotel was absolutely beautiful and spacious with an amazing view and amenities. The staff we friendly, open and helpful throughout the entire stay. The room had an amazing balcony, which was equipped with a medium sized jacuzzi. The bathroom was large and spacious with a separate and lovely bathtub and shower space. Morning breakfast was delicious, with a variety of meals to choose from.
The hotel is within walking distance of West Lake, Train Street and several affordable bars, cafes, and restaurants. The location was convenient to explore the city surroundings and return for a quick rest. I would highly recommend this hotel as it is was affordable for the duration of our stay and was extremely comfortable.
Excellent
410 reviews
4.4/5
Price from
£55
per night
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Hoan Kiem District | 0.63km from The Real Kangaroo Cafe
A stay at Somerset Grand Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hoa Lo Prison Museum. This 4.5-star aparthotel is 0.8 mi (1.4 km) from Hanoi Opera House and 1.2 mi (2 km) from O Quan Chuong Gate.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 185 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
DDreamer85852024.10.23
Good Points
-Customer Service from front counter are superb with friendly communication
-Chambermaids are pleasant and well verse on their job
- Good facilities with swimming pool, gym room, table tennis, pool table
-Fully equip like hardware cutleries, washing machine, hair dryer & toiletries
-Negative Points
-Shower water pressure low with inconsistent cold & hot
-Dressing table alignment need to rectify properly with using strong metal support L-shape below as to prevent leg injury to any staying guests as shown on picture. anytime the wood base might drop and injure in-house guest legs
Hoan Kiem District | 0.67km from The Real Kangaroo Cafe
A stay at Melia Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hanoi Police Museum. This hotel is 1.5 mi (2.5 km) from O Quan Chuong Gate and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Garbo Bar:Located at Lobby Level, the gastro bar serves a selection of classic cocktails, snacks, tapas, raw bar, tailored-made Gin Tonics as well as some delicious desserts. (Opening Hours: 7:00 – 24:00) Mosaico Restaurant: is an all-day restaurant which provides a casual Mediterranean dining experience in a comfortable space with exquisite decoration. (Opening Hours: 6:00 – 23:00) Cham Restaurant : Located on the 1st floor, Cham offers diners the authentic Asian street food and raise it to a new a level thanks to the use of skilled cooking techniques and high quality ingredients. (Opening Hours: 17.30 – 22.30 on Thursday, Friday & Saturday). This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
WWan Hui2024.07.09
The staffs were very polite and helpful. We gotten a free upgrade to the room with super king sized bed. The room was very spacious and comfortable, thank you very much. We enjoyed the drinks and cakes at Garbo bar the price was reasonable for a 5-stars hotel. We will definitely come back to stay in this hotel on our next trip to Hanoi. There are lots of eateries and museums within walking distance.
Hoan Kiem District | 0.73km from The Real Kangaroo Cafe
With a stay at M Village Hotel Tho Nhuom, you'll be centrally located in Hanoi, steps from Hoa Lo Prison Museum and within a 5-minute walk of Ambassador's Pagoda (Chua Quan Su). This hotel is 0.3 mi (0.4 km) from Center International Trade Fair Hanoi I.C.E and 0.5 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.Enjoy recreation amenities such as an attached winery or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
ZZee Misari2025.02.18
Lovely hotel! Decor is nice and updated. Rooms are very big. We stayed in a Deluxe room and it came with a bathtub. There is a supermarket in the building across the road and lots of food options nearby as well. We didn’t take the breakfast package but there are 3 cafes nearby for coffee and light bites. the hotel also has washer and dryer in the laundry corner for guests to do their own laundry and it complimentary. Only one washer and dryer. Receptionist checking us in was very helpful and pleasant. All in all a lovely stay at M Hotel.
Hoan Kiem District | 0.81km from The Real Kangaroo Cafe
Sofitel Legend Metropole Hanoi is centrally located in Hanoi, a 4-minute walk from Hanoi Opera House and 9 minutes by foot from Hoan Kiem Lake. This 5-star hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (0.9 km) from Ngoc Son Temple.
Pamper yourself with a visit to Le Spa du Metropole, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include 24-hour Majordome services for Grand Premium rooms up, complimentary concierge and babysitting services.
Indulge in culinary excellence at any of the hotel’s six distinguished restaurants and bars: the contemporary French fine-dining restaurant Le Beaulieu, the Paris-inspired sidewalk café La Terrasse, the elegant brasserie-style Le Club, the relaxing poolside Bamboo Bar, the modern Vietnamese restaurant Spice Garden, and the bespoke bar - lounge - restaurant angelina. Buffet breakfasts are available daily from 6 AM to 10:30 AM or stay in and take advantage of the 24-hour Room Service for a fee. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Treat yourself to a stay in one of the 358 guestrooms and suites in both historic Heritage Wing and contemporary Opera Wing for its fine luxury services where the best of past and presence converge. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
AAlison Claire2024.11.01
Exquisite hotel with wonderful Staff and facilities. The French colonial history is showcased in a twice nightly tour of the hotel and grounds. Even if you miss that the staff are proudly knowledgeable and share nuggets of history as you are taken through the beautifully restored property and grounds.
Breakfasts are sumptuous (and the Sunday sitting includes complimentary Buck’s Fizz), the restaurants offer great food choices and the location provides perfect access to the old quarter, lakeside walks and cool shopping vibes.
Hoan Kiem District | 0.81km from The Real Kangaroo Cafe
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
GGuest User2024.10.05
It was my first time traveling to Vietnam. There were many things I was not used to. The most gratifying thing was that I stayed at Capella. The theme concept runs through every detail. Good design is pleasing to the eye. It was also nice to be in a daze in the hotel every day. It was indeed a bit noisy, but the service and design made me turn a blind eye.
Hoan Kiem District | 0.82km from The Real Kangaroo Cafe
Signature by M Village Thợ Nhuộm is centrally located in Hanoi, a 3-minute walk from Hoa Lo Prison Museum and 9 minutes by foot from Hoan Kiem Lake. This hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.4 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
YYee112025.01.11
Signature by M Village Thợ Nhuộm is a cozy boutique hotel in the heart of Hanoi, combining modern comfort with traditional Vietnamese touches. The rooms are stylish and well-equipped, featuring clean bathrooms with WC units that include automatic washing systems, ensuring added convenience and hygiene. Comfortable beds and excellent amenities complete the experience.
The hotel boasts an indoor swimming pool, a jacuzzi, a 24-hour gym, yoga room and also Laundry room to ensure guests have easy access to essentials throughout their stay.
Situated in the Thợ Nhuộm area, the hotel is close to major attractions like Hoan Kiem Lake and the Old Quarter, making it a convenient base for exploring Hanoi. The neighborhood also features several local eateries and cafes, enhancing the authentic experience. Such as a charming nearby bakery offering fresh pastries and coffee. Additionally, a nearby Circle K convenience store.
With its modern facilities, excellent location, and warm, attentive staff, the hotel provides a stylish, convenient, and relaxing stay for travelers in Hanoi.
Hoan Kiem District | 0.87km from The Real Kangaroo Cafe
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2024.06.10
Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.
Excellent
48 reviews
4.5/5
Price from
£101
per night
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Top 20 Premium Hotels in Hanoi
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Discover our curated selection of premium hotels in Hanoi for your next stay
No.
1
4.7/5
101 review
Peridot Grand Luxury Boutique Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
2
4.7/5
201 review
The Oriental Jade Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Delicious breakfast"
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No.
3
4.6/5
306 review
InterContinental Hanoi Landmark72, an IHG Hotel
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Delicious breakfast"
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No.
4
4.4/5
294 review
InterContinental Hanoi Westlake, an IHG Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Delicious breakfast"
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No.
5
4.3/5
71 review
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Great stay!"
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No.
6
4.6/5
93 review
Grand Mercure Hanoi
Hotel near Dong Da District-Temple of Literature, Hanoi
"Friendly owner""Great stay!"
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No.
7
4.4/5
46 review
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Friendly owner"
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No.
8
4.5/5
159 review
Melia Hanoi
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great location"
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No.
9
4.3/5
52 review
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly owner"
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No.
10
4.5/5
101 review
Apricot Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Friendly owner"
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No.
11
4.7/5
100 review
La Siesta Classic Hang Thung
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Friendly owner"
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No.
12
4.5/5
48 review
Movenpick Hotel Hanoi Centre
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
13
4.3/5
183 review
Pan Pacific Hanoi
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Great stay!""Friendly owner"
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No.
14
4.5/5
395 review
Somerset Grand Hanoi
Hotel near Hoan Kiem District, Hanoi
"Convenient location""Great for families"
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No.
15
4.8/5
230 review
Anatole Hotel Hanoi
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
16
4.4/5
28 review
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Good Location"
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No.
17
4.7/5
190 review
Le Chanvre Hanoi Hotel & Spa
Hotel near Hoan Kiem District, Hanoi
"Delicious breakfast""Convenient location"
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No.
18
4.8/5
121 review
Classyc Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
19
4.7/5
237 review
Somerset West Point Hanoi
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast""Large rooms"
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No.
20
4.6/5
253 review
Fraser Suites Hanoi
Hotel near Quan Tay Ho, Hanoi
"Near shopping area""Convenient for shopping"
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Latest Reviews for Hanoi hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
YYulia Yulia GoRoom is big and comfort. Facilities was perfect! The lady who in frontdesk was so nice and helpful but very poor in english,so we need to spent time to communicate with..😅😅. But beside that everything was good to stay here. And the pho Infront the hotel was so delicious 👍🏻.
TThe_Ross_1No frills hotel,right in the middle of where you need to be if you want a good staying in Hanoi.
The manager is a very pleasant guy who strives to give you a good staying and with a sense of pride in his job (a rarity these days).
All the staff were very polite,friendly,attentive and helpful!!!!!!!
They also organised an airport drop off,at a very affordable price.
Spotlessy clean hotel and room.
I can't recommed it enough.
If I would ever go back to Hanoi,I would definitely book there again.
YYENOne of them has a good service who speaks Chinese, and the other one who does not speak Chinese and his sister with glasses are also good. Breakfast was good too.
AAdamGreat facilities, service and location. Our room was very spacious and had a great view of the city at night, and had a washing machine as well. Staff were kind and helpful.
SSabThe early morning duty receptionist, tall guy, was very polite, patient , and helpful. I am very happy with his service during breakfast.
The hotel location is very safe. Two police posts on the side.
GGuest UserThe slippers that were provided for walking around the room was too loud, where it is difficult to be quiet when walking around in them. The husband is also uptight in not letting people eat in the dining area but outside which I can understand and could go along with, because they don't want the guest to leave garbage or get their table dirty, but they need to at least leave a garbage can outside so the guest don't have to leave it on the ground. I didn't like how I couldn't find a place to throw my ice cream wrapper away when I ate it outside and had to end up throwing it in the garbage of another person's place.
I also didn't like the location of how it was out of the city center where it wasn't near any grocery stores or open fruit and vegetable, and meat markets. Just by a bunch of restaurants some being a bunch of aggressive jerks sitting outside waiting for bystanders to walk by where they try to aggressively approach you to get you to eat at their restaurant. I need a place where I can use a kitchen to cook food for myself. I don't need to eat out every day.
These owners are a bit shady at times in that when I did came in early where it was not time for me to check in where I was willing to wait until my room is ready, their son had the nerve to try to make a few bucks off me in that if I pay them a few bucks, I can have my room before the check in time which was a bit tacky. The husband didn't give me very good advice when he told me that staying at this place is good for going into the city center and coming back, which it isn't for me, because I have to take the bus 1 hour and 45 minutes to the city center which is a longways. What lousy advice for my situation like he was trying to convince me to stay longer just so that they can make more money off of me. This was a little tacky too. Good for them, but not good for me.
I also didn't like how they send my clothing to a cleaner when I thought they were going to wash it in their washer and hang it up on their clothesline on their top floor. Not only that, but the cleaners lost my dress pants in the process or probably even stoled it and kept it for themselves and not really telling me the truth. I told them about this and they said that the cleaners who they sent it to didn't know what happen to it. The owners were even trying to try to lie a little bit by saying that I never gave them a dress pants for them to wash which is a bunch of ********.
They could have just let me use their washer where I could have used my own detergent to wash my clothing and hang it up to dry on their clothesline on the rooftop of their place where I would have paid them for it. For all I know these cleaners that they sent my clothing to for them to wash could be their friend and they are trying to help give their friends the business for any of their guests that has laundry for them to use. These cleaners are probably a bunch of thieves for all I know that probably looked through guests clothing for things that are valuable which they take and pretend that they don't know anything about it when the guests inquire of it. This is another shady tactical thing that they are probably doing as well.
I even asked them if they could compensate me which would not have amounted to much which they had refused. They didn't even have the nerve to apologize to me but to only lie to me by telling me ******** that the cleaners who they sent guests clothing to never lose any of their clothing which is a bunch of ********. All of this could have been avoided had they either let me use their washer or they wash it for me in their washer where I would have paid them. Do not trust these people with your clothing!!!!
GGuest Uservery conveniently located in the old quarter area with wide choices of local food and other cuisines, will come back next time if visit Hanoi next time
MMichael PeterReally appreciated the hotel being close to airport and they gave us a free upgraded room. The pool is nice and we slept well. We walked from airport but there is no sidewalk and it took more than 15 minutes
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
GGuest UserReception were very friendly and helped to book my taxis (cheaper than getting a Grab taxi). The room itself was very clean and housekeeping were attentive and cleared out bins etc everyday.
The location is also very good - near old town area and great to visit by going around the lake.
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What is the average cost of a hotel in Hanoi?
For hotels in Hanoi, the average price on weekdays is £51, the average price on weekends (Friday–Saturday) is £52.